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Q Productions Stalemate / I haven't received t-shirts

1 United States Review updated:
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I am a HUGE Selena Fan and I really hate this is happening..but I am soo upset right now...on March 19th I ordered two Selena t. shirts the order came to $48.95 including shipping..my cc was charged..on the receipt I noticed they had my shipping info wrong..even though I double checked it before I sent in the order..so I emailed them and told them of the mistake..I received no acknowledgement of the mistake, my email or the correction... four weeks later I get a phone call saying the t. shirts are not available in my ordered size and would I like something else..duh you have almost $49 of my money yes I would (my question is, if these shirts are not available in my size why is that size still listed on the website?) I have a hearing disability so I emailed a new order instead of calling. I also requested if they had my first order in a large size I would like it instead if they do not go ahead and send me my second order...I also asked them to double check that my correct address was on the form and not the mistaken one from before..once again no acknowledgement..now here it is nearly three weeks since the phone call and my email and still no order and no response from Q Productions..are they going to fill my paid for order? Or are they going to credit the full $48.95 back to my cc?? I get no responses to my emails..tell me something already!!

Va
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Comments

  • Qd
      9th of Dec, 2014
    0 Votes

    I haven't received my doll yet

  • Gi
      31st of May, 2016
    0 Votes

    Hello just wanted to let q productions that I haven't received my Selena Doll. Ginger A Jacques 5327 Montgomery NE Apt 10 Albuquerque NM 87109

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