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Pylones / Bad service

1 8 Grand Central TerminalNew York, NY, United States Review updated:
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I purchased a number of gifts at this store. The store sells these house-hold type items, very run of the mill, made-in-china, cheap stuff (hammers, brushed, staplers) all painted in crazy colors.

I have 2 main complaints.

1) All the stuff is pure cheap garbage. Made in china, crap.

2) The return policy is serious violation of the law. Beware! They only take returns within 30 days, and only give you store credit! Even is you buy with a credit card? Every other store gives you credit on your credit card, this place does not because they will soon be out of business, and all those worthless store credits will go into their greedy pockets.

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  • An
      24th of Feb, 2009
    0 Votes

    You are right. At first glance Pylones seems like a store that carries unique and interestingly designed products. A closer inspection, however, will reveal that all the stuff they sell is overpriced, toxic junk made in China. The service is horrible, people who work there are some of the worst sales associates I've ever encountered. Obviously they have such shady return policy because they know the things they sell are of very bad quality and if they instituted a "decent" policy this would mean having more than half of their inventory returned as defective and just plain cheap. It is unbelievable they get away with their prices considering the super low quality of their product range.

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