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3.8 524 Reviews

Purolator Complaints Summary

361 Resolved
157 Unresolved
Our verdict: You can expect a very good level of service from Purolator. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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Purolator reviews & complaints 524

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11:26 am EDT
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Purolator terrible service!

I am not one to complain, but with the service provided by Purolator, I have nothing but complaints! I had made 2 rescheduled delivery dates because they failed to put my parcel onto the truck for delivery TWICE! Mistakes happen, I was completely understanding and passive about the first failed redelivery attempt. But when I had to request another day of leave at my job to only have Purolator tell they failed to put my parcel onto the truck again?! That’s just ridiculous. I called in to customer service, to only be told, “let’s schedule for another redelivery day and HOPEFULLY it’ll be delivered by then.” Well that’s very reassuring, along side of me taking another day off work. If the company I had ordered from did not automatically have Purolator as their distribution company, I would NEVER rely on purolator as my first, second or even third option as a delivery service company. In addition, I will be complaining to the ordering company I purchased from (Best Buy) to bring to their attention, that their relationship with their customers may be tarnished due to the shipping company they have representing them as a company. Absolutely appaulled by their terrible service and lack of communication within the company and their customers.

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10:18 am EDT
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Purolator delivery route 15b

Hi

I was excecting a delivery today( 11 october 2017) and I stayed home just for that! Of course the driver just leave the note that "we missed you"
How come!? I was home waiting for that delivery and why he did not ring the bell!? Of course the bell is working properly!
Often we hear that story that the driver never ring the bell but just leave the note! We order something and do not have choice which company is going to deliver, I do know that this is frustrating in every way for everybody in the same situation as me.
I wish I can meet the driver just to let him know that if his family is expecting a delivery, does he act the same way!?

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9:39 am EDT
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Purolator delivery

This morning at 10:11 a.m. a man showed up at my door with a sweater on representing nothing, my dog was barking and i never received a knock on the door or doorbell but a sticker on the door after I paid over $20 shipping. I am very very disappointed. Now i have to drive to get my parcel because your employee does not know how to push a button or knock. had i have seen Purolator on his shirt i would have rushed down. looked to me like a typical solicitor. my wife does alot of business with you guys. never seen that before.

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7:30 pm EDT
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Purolator unethical behaviour and deceptive record

It happened today on 15th September, 2017. A package with Canadian passport was sent from 755 Candlestick cir, Mississauga, ON to 4958 Rue Richmond, Pierrefonds, QC tracking #[protected] was suppose to be delivered. On tracking we found that the package was delivered at DOOR at 10.20 am. However, we did not receive the package and after several phone calls the package was delivered at 12.35 PM.

What is alarming is that the false information was entered that package was delivered at DOOR while it was not. Since it had the passport we were extremely worried and caused lots of anxiety and distress.

This false information is unacceptable and deceptive from the part of POROLATOR. You are deceiving customers that package has been delivered on time while it was not.
I demand full investigation and answer to what actually happened.

Nuruddin Suratwala
4958 Rue Richmond,
Pierrefonds, PQ
H8Z 3H1
[protected]@yahoo.com
[protected]

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8:54 pm EDT

Purolator Employee

Aproximently on September 5, 2017 @9:23 am. I was driving my vehicle and made a three point turn. Now all cars on opposite sides we're waiting including one purolator truck who didn't bother caring about those in front of him and he preceded to go in between cars that were trying to pass. He blocked me on my side and tried to force me to move back. It made no sense when he could have stayed in his lane (side of the road like the car in front of him) driving forward with no hiccups. So instead of driving in his side he continues to go through to maliciously side swipe the drivers side passenger back wheel hub and side panel. He was bullying me in his purolator truck in an act of road rage. His name is Allen J Mullhall ISO9001:2001. License plate 556 1ZA He caused physical damage to my vehicle. After I was so lived, this damage was unnecessary. He had a another lane in width size to pass without side swiping my car. He did this intentionally. He a man in his big truck bullied me a woman in my small SUV. And caused damage. This should not be happening from a company such as this or good humans in general. What kind of drivers do you hire? What training do they have? Background checksAproximently on September 5, 2017 @9:23 am. I was driving my vehicle and made a three point turn. Now all cars on opposite sides we're waiting including one purolator truck who didn't bother caring about those in front of him and he preceded to go in between cars that were trying to pass. He blocked me on my side and tried to force me to move back. It made no sense when he could have stayed in his lane (side of the road like the car in front of him) driving forward with no hiccups. So instead of driving in his side he continues to go through to maliciously side swipe the drivers side passenger back wheel hub and side panel. He was bullying me in his purolator truck in an act of road rage. His name is Allen J Mullhall ISO9001:2001. License plate 556 1ZA He caused physical damage to my vehicle. After I was so lived, this damage was unnecessary. He had a another lane in width size to pass without side swiping my car. He did this intentionally. He a man in his big truck bullied me a woman in my small SUV. And caused damage. This should not be happening from a company such as this or good humans in general. What kind of drivers do you hire? What training do they have? Background checks?

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12:54 pm EDT
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Purolator pick up delivery

Purolator Sux!
1. 9/5/17) Trying 2 schedule a pick up since Friday (9/1/17) for 7-8 pm BUT they called 2 say had to come earlier. (5:30) Driver came @ 4:00 (I wasn't ready) & said he couldn't come back. I was promised a pickup between 12:00 & 2:00. (I'd ordered a purolator envelope & waybill (wb)) Was told driver would take care of that. after calling again, a driver came - no envelope or wb. He said I had 2 fill it out - I have bone disease and cannot write easily. Despite begging him 2 wait he left said he'd return. I filled out wb and called purolator again. They said they'd B here by 4:00 - which would be too late. I am now waiting 4 Purolator but they would not "rush" the driver.
2. I bought a vacuum cleaner online. Purolator delivered it. From the box I knew it was wrong one. The driver refused 2 take it back (he'd scanned it before ringing doorbell) and told me it would be far easier to accept it and then deal with the company. (Rather than him having to Unscan etc)
For both situations they are all sorry.

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9:27 pm EDT
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Purolator poor services - this company is horrible

Horrible service. Purolator delivery personnel are such gung hoes in putting delivery notices to our lobby and apt doors. One instance I observed a Purolator delivery guy outside our lobby door before I went out for a walk with my dog. I asked him why is he putting so many notices while I didnt see him buzz. He said he already buzzed to all of them. The funny thing is I was talking to a neighbor in the lobby and I saw him from the time he parked his van until he reached the lobby door.

Now, I experienced this in my recent parcel where there was a specific instruction to buzz on my apt door and they didnt buzz on the lobby. Instead, I saw a delivery notice on my door. I was told by customer care, they are not allowed to knock on the door. Then why dont they just go back to lobby and buzz every one whos expecting a delivery. This happened 3 consecutive weeks, and on the third week I was told they will redeliver again despite I maxed out the number of delivery attempts. On the fourth week, I waited all day, put signs on the lobby to buzz, and on my door to knock. No delivery on sight... I called customer care again only to find out they sent it back to the seller. I provided them all of the issue numbers to track what just happened but their explanations where just all disjointed and won't add up. Bottom line is they [censor] up again and just cant own to it.

I live quite far from the pick up site and I only work at home once a week (Wednesday, thus I ask them to resend the parcel on a Wednesday), thus I insisted to have the parcel to be redelivered. Considering the fact that we pay for delivery.

Another thing that frustrates me is on how customer service talked to me, the last two agents were unfriendly and very assuming that I have all the time to pick up my parcel from a site which is very far from me. This company really needs an overhaul.,..

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5:33 pm EDT
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Purolator yes, the address is correct! aka 'excuses for non delivery'

I wish that I read these reviews last week. Now here I am - not a usual public complainer, but so frustrated.
One day transit time for a location three hours away. I took it to the depot at 10:21 a.m. on Thursday. On Friday at 7:40 a.m according to the tracking website, it was on the vehicle for delivery. Looking hopeful. At 15:39, the tracking website says "Address correction required, incomplete or incorrect unit or apt number". No, it is definitely complete & correct, someone was there all day waiting, and its important that this parcel get there today as promised. No phone call, no nothing from Purolator regarding being unable to find the residence although the house number is very clearly marked on the outside of the building. I'm at work, so the fastest way to contact Purolator is through the live chat option. The agent asks the usual - correct address? Yes. Numbers on building clearly marked? Yes. Nothing can be done - the driver has no phone, can't be contacted and has gone back to the depot. Even though they deliver to residential addresses until 8 p.m. and the address is a 20 minute drive from the depot, out of luck until Monday. Frustrated beyond belief as I could have driven there myself by this time to deliver the parcel, but its now locked in the depot over the weekend. The agent says that she will note that the address is correct and will send a complaint to the driver. Now Monday morning - hopeful. But the tracking website has not changed from Friday. So again, I live chat as that seems to be the easiest way to actually talk to anybody associated with Purolator, and I want to make sure its on the truck for delivery. The agent says there is nothing she can do as the website isn't updated until 10:30 am so to check it again then, and write back if there is an issue. Meanwhile the person waiting for the package (for the second day) calls the Purolator number and is told that the delivery guy was there on Friday at the building but couldn't find the right condo (which is very clearly marked on the outside of the building and each condo has its own separate outside door with no lock code required - there's no way that he was at the building and couldn't find where to actually deliver it.) I phone a Purolator number, get transferred to someone else (?the depot) and get a story that the delivery driver attempted to find it today (Monday), and was unable to, and would I like him to try again tomorrow? This is at noon. But again, they can't call him to tell him directions because he doesn't have a phone, even though he is supposedly delivering to residential addresses until 8 p.m. So I live chat again, asking why it can't be delivered today if there was never an error in the address and it was supposed to be delivered on Friday and now it is not looking good for today either. The live chat agent says it was scanned in today and therefore it will be delivered tomorrow. They have 24 hours to deliver. If they attempt delivery but the address is incorrect, they will attempt again the following day, which is tomorrow. No I say - there was never an issue with the address, therefore it needs to be delivered today, and in fact it should have been delivered on Friday, Nope, he says, they can't contact the driver - Purolator doesn't provide their drivers with business phones - do you want to pick it up at the depot? I can't, I said - it is on the truck supposedly until 8 p.m tonight. No, he says - I never said that it was on the truck. So, I said - the driver did not attempt to deliver it today? No, he said - he did not. So even though on Friday, customer service made a note that the address was correct, it did not go on the truck today? No, he said - would you like to pick it up at the depot? A small problem, I said - the person it is addressed to does not drive (this is where Purolator fits in) - but what is the depot address just in case? It is an umanned depot, so you can't just drop in to pick it up, you have to book an appointment to do that he says. Would you like me to book it for the truck to be delivered tomorrow?...YES!... O.M.G. so frustrating. And why, if I had to request to be booked for delivery, did they not do that on Friday after I told someone the address was correct so that it got on the truck for Monday delivery? Tuesday morning - the tracking website is updated early I guess, since yesterday I was told they don't know anything until after 10:30...but its 7:12 a.m and its on the vehicle for delivery. 16:30 - still waiting. Another entire day wasted waiting and its not feeling hopeful. You would think they would make an effort to deliver the late parcel (late by their own error) early in the day, but no. I just did an online estimate of the time from actual mailing location to actual delivery location, and online it said same day delivery. False advertising. The driver doesn't have a map (apparently), or a phone, or even attempts to find a clearly marked address, and after stating every possible excuse for non-delivery, they will blame you. I went with Purolator because it is a well-known name, but I learned my lesson. There are plenty of other much less frustrating, cheaper, and more trustworthy delivery methods, which treat important customer items in a more respectable manner. I would be happy to give you the tracking number for further investigation and once again, I stress that the address was correct, complete and clearly printed on a Purolator-produced label, and in a Purolator Express pack.

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At the time, I didn't email customer.care@purolator, com because I incorrectly thought that it would be faster to do the Live Chat. However, once they were aware of the issue they were immediately on it, and were very informative, courteous and professional. I would have removed this public complaint due to the effective customer service I finally received, but unfortunately this website does not allow that. So - the moral of the story is...write to customer.care@purolator.com if you are experiencing any difficulties with getting your parcel, and save yourself a few days of frustration.

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2:02 pm EDT
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Purolator semi truck driver

August 27 at approximately 10:30am heading east on trans Canada highway 1 just leaving Kamloops, BC a purolator semi truck driver ran me off the road into the ditch. Unfortunately I did not get a licence plate. He had no reason to move over into my lane and I am VERY lucky he did not seriously injure me. He should not be on the road driving a big semi!

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6:15 pm EDT
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Purolator late delivery

PIN [protected]

Hi Marguerite,

The reason for this claim is not for non delivery but late delivery.

The package was sent from Yarmouth on the 17 August and was to be delivered by 10.30am the following day. The package contained my passport which I needed to fly to the UK to pay a last visit to my dying sister. When I tracked the package on the morning of the 18th of August I found that it was in Mount Hope Ontario. I then contacted Purolator Dartmouth and was told that the package would be delivered on the 21st. When I remonstrated with the operative I was eventually told (around 4pm) that the package would be with me the next day, the 19th.

It was not until receiving this information that I was able to book my flight. The next day I picked up the package from Purolator Dartmouth as a time for delivery could not be guaranteed.

Due to the package going astray I was caused a deal of needless stress as I didn't know when I would be able to visit my sister.

I think that given the time sensitive nature of sending a passport, Purolator's mistakes caused me to spend a whole day waiting for or making phone calls. I couldn't believe that having spent $38 on a courier service my passport could go so far astray.

I think that given Purolator's mistakes in this matter I should be reimbursed for the cost of the package and also for the stress caused by Purolator.

I would add that the parcel was also addressed to Realty Geeks at my address in Halifax. This was apparently added to the address by your dispatcher when they consulted Google Earth for some reason. I assume that the address had a realtors sign on it when Google took it's photo. My cell phone # was also incorrect on the waybill.

I hope you will view my claim sympathetically as I believe it is a valid one.

Yours

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3:09 pm EDT
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Purolator driver stupidity

He was in front of my bungalow I was on the porch with my 2 kids. He did a 2 point turn around parked. Never got out of vehicle or pulled into my drive way to check out the unit # on my house. I waved at him my kids were saying "package is here". He was glued typing into his utensil about address was incorrect.
I called purolator to dispatch a turn around. The Asian woman on the phone said it's not possible. This all happened with 10 minutes!
It is purolator s drivers stupidity not mine.
My package should of been delivered. But no!
Something has to change or that driver should be fired for laziness!

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9:40 am EDT
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Purolator worst courier service of them all

Avoid this company at all costs. Amazon, if you read this, move away from this company as a partner. It looks bad for you. Their drivers are scammers, saying "attempted delivery" and never getting out of their trucks. Same as so many other reviewers, I am waiting for a package since yesterday with the "Attempted Delivery" excuse. Home all day, no knock at the door. I have sent Purolator a complaint by email today. I plan on sending a complaint to Amazon as well. They should be aware of the problems that Purolator causes for their clients. There are never or rarely issues with Canada Post or any other courrier service. I hope it's only a matter of time before Amazon and others come to their senses and stop using this horrible, distrustful company. A quick Google search will show the same complaints again and again. I will never, ever use Purolator by choice. Ever. And I recommend you do the same.

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4:20 pm EDT
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Purolator Employee

Hello,

I was just at your Hodsman road location in Regina Saskatchewan. I was helped by one of your female staff members working at about 3pm today. She was very rude and made me feel very embarrassed for asking her a question. Our company hold an account with purolator and we were out of labels and I didn't know what to call them. She was very rude and I felt like I was being spoken down too. This makes me want to bring business else where. Thank you for listening and I hope this issue is addressed.

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1:11 pm EDT
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Purolator your driver almost rear ended me

Your driver driving a 5th wheeler truck almost hit me while I was turning in to my drive way. He tailgated me all the way down hwy 25 and almost hit me at 2:00 pm at 102 main st south acton, ontario. It's a 50 in front of my house I drive a car he in a tractor trailer I was forced to take off quickly and pull in to on coming traffic to avoid the driver of your truck. He dives the truck like he stole it and almost killed me. I don't know about him but I'm pretty sure I like to go home to my family and I'm sure every body else driving on the streets do, a guy like that is goo g to kill some body one day and your going to be on the hook for it.

Please call me
[protected]

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Purolator package not delivered

I had a package supposed to be delivered to my home in Vancouver "By July 20th". The 20th came and went with no delivery. No update online tracking. July 21st the online tracking stated it was on truck for delivery. As I am dealing with a water leak in the house there are drying fans on so it is hard to hear the door bell. Having previously dealt with a missed delivery from this courier I left a large note on the door indicating I was home but may not be able to hear the door so to please just leave the package on the steps. Then I found the dreaded tag "We missed you" on the door right beside my note (no package left). The attempted delivery time was 30 min before I discovered the tag so I called the number on the slip hoping the driver was close by and could try to deliver again (it was mid-day): "sorry sir we have no way to reach the driver, you will need to pick it up at the address given on the tag". That is an hour trip for me. To make matters worse, the package will not be there until 3 days later (July 24th)! I called another number and was told they would contact the driver to ask if he could come back, particularly as the delivery was already a day late - nope, didn't happen. A courier paid to deliver the package from A to B, not only doesn't deliver it by the promised day, doesn't leave it as instructed at the door, then asks me to pick it up at a far away location, but only after an additional 3 days (4 days past the promised and paid for delivery date)? This is simply unacceptable. Moreover, in my case, that won't be in time (its holding up a home renovation), meaning I now have to go out to buy a substitute and then try to return the original item when I manage to find the time to get it. Oh, and it will only be held for "5 business days", presumably that starts from the date of tag ( 21st), meaning I'll have only 2 days to pick it up (requiring time off work). I can't even pay a more reliable courier to pick it up and get it for me because they won't release the package to anyone else. This is absurd!
This is so frustrating, and the second time it has happened (and why I left a note this time in attempt to avoid the substantial extra delay and hassle). I have never had such problems with deliveries by others, who will leave things at the door if instructed, will try repeat deliveries, and if all else fails will leave at a location 5 minutes away. I will never again use PureLATER or purchase anything from vendors that only offer shipping by PureLATER! It's not worth the trouble of dealing with such a horrible "courier".

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Purolator courier services fail to deliver

I would like to make a complaint in regards to your duty manager not returning my call at the specific 48-hour mark. I received the package on Wednesday and when I arrived home the package was approximately 10 ft away from my door there were people in my home waiting for the package. Recently in the news where a courier company has placed a package on the front steps and just left it. People around the neighborhood seen other people pick up that package and drive off with it so I find it totally irresponsible and a duty manager has yet to return my call to resolve this issue.

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Purolator scheduled pick up not honoured

I scheduled a pick up of three boxes to go out for today (June 30), with a five hour window for pick up. The depot called and asked that the pick up time be bumped by two hours. The office would have been closed for two hours at the time they wanted to pick up.

I said that I could change the pick up location from the office to my home address (close to the office) in order to accommodate the later pick up, as these boxes have to go out today. I was told that if I changed the pick up address they would have to submit a new pick up request, and that it would not be picked up until Tuesday (after the long weekend) because I had missed the window for a pick up today?!

I was trying to accommodate them not honouring their commitment. Now I have to close my office down early to drive these boxes half an hour away to the closest pick up point in order to be there before the last pick up of the day.

To say that I am disappointed in the quality of service Purolator for our very first transaction with them is an understatement. You have lost the business of a company that does 98% of it's business through shipping.

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Purolator customer service/delivery

Didn't even try to approach the delivery address as someone was at the apartment all day. Call centre told us it would be dropped off at the Guelph store and they would call when it was dropped off, even double checked with call centre employee that it was going to Guelph - went to the Guelph store to pick it up and was told it's at the Kitchener store. They didn't ever call us to inform us it was at the store or what store it was at.

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Update by NoelFae
Jun 28, 2017 7:01 pm EDT

Lady at the Guelph store was super nice 👍🏻 props to her

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Purolator delivery

I am on nutrisystem so get it delivered monthly well first month he took it to the wrong town then second month the wrong address then 3 rd month another wrong address it's a town of 300 wtf? Now yesterday it said delayed thing is he went to our corner store it's less then half a block away and could not come to my house ? This company is damn annoying I sent emails and when you call they are rude and very mean

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Pamela Stiles
, US
Jul 04, 2017 7:58 pm EDT

to whom it may concern…
I have been waiting for the return of my package - I am so upset !
Your company has cost me so much money it is disgusting !
I have a business that ships products. You have damaged 4 of my shipments to date and when I asked the package be returned - seems they can’t find my house ! and there is no notice as to where i can pick it up.

UPS, DHL and small couriers can all find my house but not your drivers !

I have put in a complaint and not heard from anyone !
- it was part of 3 packages - the other 2 made it there - how is this even possible ?
I frequently use you r company only because my clients use it.

What do I have to do to get to be heard ?
Who do I need to speak to ?

Nutrisystem1
Nutrisystem1
, US
Jun 07, 2017 6:22 pm EDT
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Hello Charlotte. We apologize that you are continuing to experience this challenge. We are aware that we tried to assist you as well regarding this issue via our Social Media Team. Please continue to keep us posted. We wish you the best of luck. –The Nutrisystem Consumer Experience Team

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Purolator horrible driver almost takes us and another driver out to turn!

June 6th, 2017 while driving home (north) on Leslie Street just north of 16th Ave a huge Purolator truck with a full trailer decided to turn right onto Leslie on his red light, our green. Because of the length of his trailer he ended up blocking both our lane and the left northbound lane to make his hasty turn and nearly took out our car and the Ford Explorer driving beside us. The time was approximately 5:45PM and he turned off from Orlando Ave. I took both a picture of his license plate, the trailer plate and the truck in hopes of Purlolator tracking down this driver and explaining to him that he doesn't have different driving rules than anyone else. I am happy to forward my pictures for further proof your driver made a very bad and unsafe decision yesterday. His license plate number is AA 26359 and the trailer plate # is E8064B, truck # T5307446. I am certain his delivery was not worth almost crashing into two other vehicles on a red light with such a large load. Driver retraining and retesting is highly recommended!

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Purolator Customer Reviews Overview

Purolator is a Canadian courier and freight service provider, offering domestic and international shipping solutions. They cater to a variety of shipping needs with services including express shipping, parcel delivery, freight transportation, and logistics. With a focus on reliability and coverage, Purolator facilitates the movement of goods within Canada and to global destinations. They also provide specialized services such as same-day delivery and e-commerce integration for businesses of all sizes.

Purolator In-depth Review

Overview: Purolator is a leading courier and logistics company that offers a wide range of services to meet your shipping needs. With a rich history and background in the industry, Purolator has established itself as a reliable and trusted provider. By choosing Purolator, you can benefit from their key features such as fast and efficient delivery, extensive coverage area, and exceptional customer service.

Services Offered: Purolator offers a comprehensive list of services to cater to various shipping requirements. Whether you need express shipping, ground transportation, or international delivery, Purolator has got you covered. Each service is designed to provide specific benefits such as guaranteed delivery times, flexible options, and reliable tracking. With their extensive coverage area, you can ship your packages to destinations across Canada and around the world.

Pricing and Fees: Purolator provides a transparent breakdown of their pricing structure for different services. While comparing with competitors' pricing, Purolator offers competitive rates that ensure value for your money. It is important to consider any additional fees or surcharges that may apply based on factors such as package weight, dimensions, and destination.

Delivery Speed and Reliability: Purolator is known for its fast and reliable delivery services. They offer various shipping options to meet your time-sensitive needs, and their delivery speed is consistently evaluated to ensure customer satisfaction. With their efficient tracking services, you can easily monitor the progress of your shipments and receive real-time updates. Customer reviews and feedback further validate Purolator's commitment to timely and reliable delivery.

Customer Service: Purolator prides itself on providing exceptional customer service. Their customer support team is readily available and responsive to address any queries or concerns you may have. You can reach out to them through multiple channels including phone, email, and live chat. Purolator is dedicated to resolving issues and handling complaints promptly, ensuring a positive customer experience.

Tracking and Visibility: Tracking your shipments with Purolator is a breeze. They offer user-friendly tracking tools and features that allow you to easily track your packages and obtain real-time updates. Purolator also provides integration with e-commerce platforms and order management systems, making it convenient for businesses to manage their shipments efficiently.

Packaging and Handling: Purolator understands the importance of proper packaging and offers a range of packaging materials and options. They take special care in handling fragile or sensitive items, ensuring their safe delivery. Purolator provides packaging guidelines and resources to assist customers in packaging their items securely.

Insurance and Liability: Purolator offers insurance options for shipments to provide peace of mind. They have coverage limits and terms that you can review to determine the level of protection you require. In the unfortunate event of damaged or lost items, Purolator has a streamlined process for filing claims and resolving issues promptly.

Sustainability and Environmental Initiatives: Purolator is committed to sustainability and has implemented various environmental initiatives. They offer green shipping options and practices that minimize their carbon footprint. Purolator has also established partnerships and obtained certifications related to environmental responsibility, further demonstrating their dedication to sustainable shipping.

User Experience and Website: Purolator's website is designed with user experience in mind. It features a clean and intuitive design that makes it easy to navigate and find the information you need. Placing orders is a seamless process, and the website is mobile-friendly with accessibility features to cater to a wide range of users.

Overall Rating and Conclusion: Purolator excels in various aspects, making it a top choice for your shipping needs. Their fast and reliable delivery, extensive service offerings, and exceptional customer service set them apart from the competition. While their pricing is competitive, it is important to consider any additional fees or surcharges. Purolator's commitment to sustainability and user-friendly website further enhance the overall experience. With their strengths outweighing any weaknesses, Purolator receives a high overall rating. We highly recommend Purolator to potential customers seeking a reliable and efficient shipping solution.

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