The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Purolator / driver attempt to unlock front door

1 Canada Review updated:

On April 24/18, a Purolator driver delivered an expected package (tracking information below). At same time, our house guest noticed someone at out front door pressing the combination lock buttons. Assuming it was a family member entering she simply waited. But after a second and third (unsuccessful) attempt she feared it was an intruder. She immediately went to the window and saw a Purolator driver leaving the property and enter his truck. The attempt of opening the combination lock is an illegal attempt to enter our home and request that Purolator investigate and, if possible, provide an explanation.

Tracking # [protected]

Resolution: None. Purolator e-mailed back to say someone would contact me but this has not happened.

Al
May 10, 2018
Sort by: UpDate | Rating

Comments

  • Pu
      10th of May, 2018
    0 Votes

    Hi, our sincere apologies for this incident. Customer's security is our main concern. We would like to report to the local management. If possible, can you please email us your tracking number? We'll be able to identify the driver who attempted to enter your residence. Regards, James// Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com

Post your comment