Purolator / bad service
A packaged was delivered to me by Purolator Montreal (canada) on April 15. I live in a walk up apartment (4 floors) and to enter the building you need a buzzer code. I was not home on Tuesday during the delivery so the deivery man left me a delivery notice on my mail box. I called Purolator to reschedule a delivery on Thursday April 17. I was told delivery could be from 8am to 6pm. I was awake and at home from 8am to 1:30pm on Thursday April 17. I was tracking my package online as well and at 1:03pm, my online tracking told me there was an attempt to deliver the package but the received was not home. THIS IS BULL ###. I was home the entire time. I even left Purolator instructions for the buzz code to enter the building, my apartment number, which floor I lived on and a cell phone number to contact me if they experiernce problems. The delivery man entered the building on April 17, literally just left another delivery noticing stating I wasnt home when he DID NOT EVEN ATTEMPT TO WALK UP THE STAIRS to my apartment, KNOCK on my door to check if i was home. THIS IS unacceptable. NOT only is this delivery man not doing his job, IT would have taken him literally 2 minutes to walk up those stairs to my apartment and check If i was home. the package I am having delivered is not even HEAVY. its 1 envelope with a shirt inside. I understand the disincentive to carry a heavy package up flights of stairs but this is RIDICULOUSLY. especially since when I scheduled my first delivery, I provided Purolator all the necessary information on how to enter my apartment building.
I did not chose to use purolator, the company I ordered the shirt from uses purolator. however, if I know a company is using this postal service, I may consider not buying from them again just because they are using purolator services.
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