Purely Creative
reviews and complaints

Despite European court ruling purely Creative are still scamming people.
I was scammed last year by their cards. Thought I had won with three matching symbols and after an extremely long 10min tapped phone record from the number on the card they told be I had won the biggest price a holiday for two in the Mediterranean.

I send in the card and after more than three months I contacted them by email and these scammers just continued their crime. The "all inclusive hotel" turned out to be a cheap Airbnb like apartment in a deprived area of the town, for the days we wanted it the cost where doubled and we had to pay for both flights, room, food and everything.

The support service jobs where just to drag you around until you lose the will to live and stop emailing them.

Despite the European ruling these criminals are still scamming people.

Beware there are criminals!

Back in 2013 I won experiences from the scratch cards, I went on some spa days, meals out, free hairdressing appointments up the west end. I had some that I was waiting to book and then had a letter from purely creative saying that they had parted company with the suppliers of the experiences and they were going to get another company to supply the gifts and they would be in contact. I have contacted them several times and have been told that I will get my prizes. Recently I was asked to send details of all my outstanding experiences and was told it has been passed on to the Managing Director but another 2 weeks has passed and no news has come.
They do not depute that they owe me the prizes but how can I force them to honour them?

I do have strings of emails from them but not sure how to attach them.

Several weeks a go we found a scratch card inside of a Radio Times magazine and subsequently found we found we had won a prize ( a trip to Tenerife) my wife then texted off (at a considerable cost) a code and received a return text acknowledging the code.

We then sent the aforementioned card off along with a stamp and self addressed envelope.

My wife some days later then received a telephone call acknowledging that yes indeed we had won a prize and that the relative documents would be sent out to us. To date we have received nothing nor heard anything. We have contacted the promotions company a number of times by e-mail but still no reply.

I have tried to look into this on line and have found a number of people saying the whole thing is a scam.

Could someone please look into this for me, also is it false advertising? If so is there anything we can do about it? and why are they aloud to put these cards into magazine that people buy of the shelve everyday.

Kind Regards
David McKearney

Firstly it is an obvious one (always read the small print), and one which I would not usually fall for...but, they got lucky.You scatch (which arrived in The Weekend TV guide, that arrives with a weekend news paper)the card. They tell you have won and that you must text to find out the details of what has been won and how to claim. Many texts need to be sent.It is a hefty fee for sending a few texts.The winnings just cover the cost of the texts and the stamp they request in order to send the so called winnings. It was about 2/3 months ago and I have still not recevied the funds.

It is a negliable sum. In oder the pursue it on the overpriced number would be throughing good money after bad and I suspect a complete waste of time and energy.

The name of the compampany Purely Creative...an oxymoron.It really does not get much less creative than that .

I am not pursuing the claim but want the world to know about it (so others are alerted;at least something good can come out of it), especially as it arrives along with a respectable wrapper; the Weekend Papers.