I ordered purelift ultra "FREE SAMPLE" ON THE 14/07/2009, ON THE 21/07/2009 my credit card was charged $18.67 AUD which is more than the quoted $4.94 USD SHIPPING AND HANDLING, my credit card shows $14.96 USD, I accepted that thinking I must have misread the international charges, then on the 19/08/2009 I was horrified to see that I had been charged $70.18 AUD or $58.76 USD.
After panicking as the website was gone I finally found another way to the site and found a contact number.
At this stage I hadn't even recieved the free sample a nice young gentleman named Sal who calmed me by explaining the terms and conditions and offered to resend my order.
2 weeks later still nothing so I called AGAIN and spoke to Linda who confirmed she'd cancel any other payments being taken off my credit card and RESEND the order again.
So now it's the 18/09/2009 and tonight I called again and spoke to Melissa who without question said she credited back the $59.76 USD.
I asked about the shipping fee she said THAT'S NON REFUNDABLE, I said for starters it was supposed to be $4.95 USD not the $14.96 USD I was charged she avoided answering that by again telling me shipping and handling was NON REFUNDABLE.
I asked her what kind of scam they are pulling when they can charge $14.96 for shipping NOTHING?
Melissa then proceeded to tell me it's because we shipped them and that she could provide me with tracking numbers, I said fantastic give me the numbers and I will track them through Australia Post, Lo and Behold usually when she clicks on an order she gets a tracking number but could not retrieve any of mine.
Soooooooooo Melissa I said isn't that proof enough that you haven't in fact sent any at all, she promptly put me on hold for two minutes came back and offered me 50% off the shipping fee...hmmm the plot thickens!!!
Given the fact that my credit card is supposed to be credited within 7 to ten days to the tune of $67.26 USD, I still paid $7.50 USD for ABSOLUTLEY NOTHING let alone 4 international call costs.
Awesome work Ultralift or Clearlift as you now call it, way too cheat folks guys.
I only have to scam half the people you are scamming and I would probably make enough money for not only Botox but a round the world trip flying 1st class no less.
IT'S THE FIRST TIME IN ALL MY ONLINE DEALINGS THAT I'VE BEEN FOOLED NEVER AGAIN.
Shame on you.
SHAME SHAME SHAME