Pure Lift reviews and complaints

i wish to cancel my order and have no contact details i only agreed to a one month suply at half cost and now im up to 3 months of pating for something i dont want

after agreeing to a free sample and paying for the delivery, the product and others! kept coming, to my amazement my credit card now has been charged some $250 in various unauthorised orders, a very unscrupulous way of conducting a business !

I aquired a free sample of purelift they sent me a product then a bill for $12.00 postage now they took out $97.00 out of my account how can I stop them

why don't you cancel your credit card this is the only way to stop them.i have just cancel my order and got an cancellation number but i have cancelled my card to be on the safe side.

i too have had the same thing happen.try this contact nember [protected] and cancel your order.otherwise cancel your credit card so they can't charge you anymore.i was charged $23 last month and again this month for $51(aud).i hope this helps you

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but

sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our

Terms of Service on the order page right next to where you provided us with your credit card information. There is also a direct

link to our Terms of Service on our home page. We do want you to be happy with your experience with us - even if you didn't

read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our

30-day guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at (8/8/8)-(6/7/6)-(4/1/2/2).If you have

any problems getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to

find on our Contact Us page and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(shawn bebout)

I'm in the same boat...I need a phone # or an email where I can get my money back...I'm going to the bank tomorrow and possibly start a law suit against this company.

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes

can happen. Customer service and satisfaction are very important to us. That's why we included our Terms of Service on the order page

right next to where you provided us with your credit card information. There is also a direct link to our Terms of Service on our home page.

We do want you to be happy with your experience with us - even if you didn't read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30-day

guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at (8/8/8)-(6/7/6)-(4/1/2/2).If you have any problems

getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to find on our Contact Us page

and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(James White)

omg these people are also doing the Acai Berry scam. its that bad when you search "Acai Berry", "Acai Berry SCAM" has more hits then the actual "Acai Berry"

I also ordered the free trial of Purelift only had to pay the postage costs to South Australia. I have recently discovered money dissapearing from my credit card. I had no choice but to cancel my credit card. I found this phone number today [protected] you have to ring in the early morning because it is U S I ended up with a cacellation number and was told that I had agreed to buy items from associated companies, seems it was in the terms and conditions on the website.

I am in exactly the same boat, did you find any information and how did you stop the payments coming out from your account, please help and advise me.

I have had the same problem with this company i can't belevie i sent away for a free trial of one of the millions of products they sell its called puraclense its all bull ### and these people are a big scame and they sent me another bottle and charged my credit card i have no way of getting throught to them
doses anyone know how to contact them? and if so im in australia so i will need the correct contact number email is marierocca82@yahoo.com.au

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but

sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our

Terms of Service on the order page right next to where you provided us with your credit card information. There is also a direct

link to our Terms of Service on our home page. We do want you to be happy with your experience with us - even if you didn't

read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our

30-day guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at (8/8/8)-(6/7/6)-(4/1/2/2).If you have

any problems getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to

find on our Contact Us page and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(Todd Epley)

online cash success kit

acaislimplus.com has been shut down.

Vibrantbeauty.us is innocent of all the charges you people have made against them.
The real internet thieves are as follows:

Farend Services Limited
3 Athinodorou Street, 2025 Dasoupoli,
Strovolos, Nicoasia, Cyprus

This company uses random business names to charge your cards, hoping you wont notice. Your business may be next. I know that because of these thieves, vibrantbeauty.us is now having to let many employees go. This is a good company, honorable, and respectable, and always eager to please their customers. Now, they have been blamed for these horrible acts. They are innocent!
Please, i am asking all of you to team up, and go after the real thieves, and let the world know who the real thieves are.
-jordan

what a miserable thing to do to honest folk.
my first time being caught.
if you have an ounce of decency (doubtful) you would stop your indecent acts.
this is all probably pretty useless but i get it out of my system.
you wont get me again. card changed - too easy.
who reads all the pages on an internet agreement? now i will.
what a disgusting company.
you haven't even got a true 888 number.
jan stewart

I ordered a free trial of Pure Lift cream in July and was charged for the postage. On August 3rd my bank statement showed that the sum of US$118 had been debited from a company called Focus Cleanse. This is an unauthorised charge and the company is a scam.
Please help.
Naomi Levine

It turns out that the item came from new zealand, in Laurence Stevens Drive Manukau 2154 instead of the USA
so why was i charged $34.04 + as a conversion rate and charged for this rate twice a month as well as $123 + per month for the item?

I am in New Zealand, and also got the FREE sample, only to find that all my savings have been taken out of my bank account! $150 nz dollars each month for a small bottle of What, and where are my bottles that i have been charged for? this stuff does not work at all!
What is it? has any one had it tested? it may well be harmfull

I WANT ALL MY MONEY BACK!

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but

sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our

Terms of Service on the order page right next to where you provided us with your credit card information. There is also a direct

link to our Terms of Service on our home page. We do want you to be happy with your experience with us - even if you didn't

read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our

30-day guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at 8/8/8-(6/7/6)-(4/1/2/2). If you have

any problems getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to

find on our Contact Us page and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(shawn bebout)

I have been stung too. I ordered a free trial of pure lift. I did not get any information when I received the bottle. Yesterday I received another bottle which I did not order I checked my account and they had taken out $100.43. I called my bank and cancelled my card straight away. I finally found a number [protected] I am from Australia) I called them at midnight and told them to cancel my account with them and don't send me anymore bottles. I also said that I didn't order anything from them except the free trial. She said that I had not read the terms and conditions on the email when I ordered. (That is crap as there where no terms and conditions on the email) She emailed me all the Return Instructions and said I would be refunded when I sent the bottle back. Today I checked my account and they have taken out another $99.07. I called the bank they told me that happened before I closed that card. I will be calling America tonight and demand the stop sending me bottles and taking money from me. I will also be making a complaint to Fair Trading I urge everyone that is having trouble to also make a complaint.
Jenny

This company is a real scam. They do not ask you to join anything just to order a free trial and pay shipping and handeling. OK Then they took $87.62 out of my checking account plus the $2.95 shipping and handeling.
I have called the company andreached no one at first then I got a lost person on the phone when I explained the problem she just said that I want to cancel my account? WHAT ACCOUNT I SAID. YOU OPENED AN ACCOUNT WHEN YOU ORDERED? That was news to me. I wanted my money back and she sent me an email with the address and a number for the order to cancel. I bite but if does not happen I think I will call a news chanel to see if things can be done.
AMAZING
PURE LIFT MY FOOT

folks. All of us want better skin from time to time. Companies are not often forthcoming with the information with free trial offers. Rude remarks and implying that a person is not smart is not a way to respond to people who are feeling that something is unfair. so, if you have a need to put people down, go to your mirror and cuss out yourself for being so quick to judge and belittle.

Hi - I was also unpleasantly surprised with the assumptions this company made and logged my complaint here last night (Maudie05). This morning I called the number on the glossy flyer that arrived with "my new shipment" which is the only contact information they have provided - [protected] and it was dead. No ring tone and eventually just cut off. The web site I googled for them said "this site may harm your computer" - so dont go there either.

I called the number they seem to have provided you above [protected]) which was picked up promptly with "you wish to cancel your subscription?". An employee called Toni (employee id 807) cancelled "the monthly debits". Her response to me saying they had been WEEKLY debits was "sorry about that ma'am". She gave me a cancellation number and assured me it was all behind me. I asked about the 3 new bottles I had received without ordering them and she gave me another number to call for this (NOT the one on the letter).

So then I called [protected] and spoke to April (employer id 155702) who asked which product I was complaining about then looked me up and again has assured me that "your automatic shipment order is cancelled ma'am". When I advised I did not place that order she again said "sorry about that ma'am, you have a good day". Seriously! They are polite and sound very very worn out! Anyway - I asked her bluntly the questions "will there be any more debits?', "will you be accessing my credit card for any further charges?" "will I ever hear from you about any product again", "will I have to cancel my card to get rid of you?"- reply to each was a weary "no ma'am".

I have also advised my bank of this. Just in case - but have not cancelled my card.

Hope this helps you ...

Call [protected] give them your name and e-mail address and they give you a cancelation # once you cancel. Keep track of when you made the call and if it works. Hope it does!

And why on earth didn't you call your credit card company?

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes

can happen. Customer service and satisfaction are very important to us. That's why we included our Terms of Service on the order page

right next to where you provided us with your credit card information. There is also a direct link to our Terms of Service on our home page.

We do want you to be happy with your experience with us - even if you didn't read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30-day

guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at 8/8/8-(6/7/6)-(4/1/2/2). If you have any problems

getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to find on our Contact Us page

and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(Justin Mills)

Hi - I was also unpleasantly surprised with the assumptions this company made and logged my complaint here last night (Maudie05). This morning I called the number on the glossy flyer that arrived with "my new shipment" which is the only contact information they have provided - [protected] and it was dead. No ring tone and eventually just cut off. The web site I googled for them said "this site may harm your computer" - so dont go there either.

I called the number they seem to have provided you above [protected]) which was picked up promptly with "you wish to cancel your subscription?". An employee called Toni (employee id 807) cancelled "the monthly debits". Her response to me saying they had been WEEKLY debits was "sorry about that ma'am". She gave me a cancellation number and assured me it was all behind me. I asked about the 3 new bottles I had received without ordering them and she gave me another number to call for this (NOT the one on the letter).

So then I called [protected] and spoke to April (employer id 155702) who asked which product I was complaining about then looked me up and again has assured me that "your automatic shipment order is cancelled ma'am". When I advised I did not place that order she again said "sorry about that ma'am, you have a good day". Seriously! They are polite and sound very very worn out! Anyway - I asked her bluntly the questions "will there be any more debits?', "will you be accessing my credit card for any further charges?" "will I ever hear from you about any product again", "will I have to cancel my card to get rid of you?"- reply to each was a weary "no ma'am".

I have also advised my bank of this. Just in case - but have not cancelled my card.

Hope this helps you ...

Hello,

Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes

can happen. Customer service and satisfaction are very important to us. That's why we included our Terms of Service on the order page

right next to where you provided us with your credit card information. There is also a direct link to our Terms of Service on our home page.

We do want you to be happy with your experience with us - even if you didn't read the terms or found them confusing.

If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30-day

guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.

Our customer support is available 24 hours a day, seven days a week. You can call us at 8/8/8-(6/7/6)-(4/1/2/2). If you have any problems

getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to find on our Contact Us page

and can walk you through the entire process step by step.

We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.

Thank you,

(James White)

Hi - I was also unpleasantly surprised with the assumptions this company made and logged my complaint here last night (Maudie05). This morning I called the number on the glossy flyer that arrived with "my new shipment" which is the only contact information they have provided - [protected] and it was dead. No ring tone and eventually just cut off. The web site I googled for them said "this site may harm your computer" - so dont go there either.

I called the number they seem to have provided you above [protected]) which was picked up promptly with "you wish to cancel your subscription?". An employee called Toni (employee id 807) cancelled "the monthly debits". Her response to me saying they had been WEEKLY debits was "sorry about that ma'am". She gave me a cancellation number and assured me it was all behind me. I asked about the 3 new bottles I had received without ordering them and she gave me another number to call for this (NOT the one on the letter).

So then I called [protected] and spoke to April (employer id 155702) who asked which product I was complaining about then looked me up and again has assured me that "your automatic shipment order is cancelled ma'am". When I advised I did not place that order she again said "sorry about that ma'am, you have a good day". Seriously! They are polite and sound very very worn out! Anyway - I asked her bluntly the questions "will there be any more debits?', "will you be accessing my credit card for any further charges?" "will I ever hear from you about any product again", "will I have to cancel my card to get rid of you?"- reply to each was a weary "no ma'am".

I have also advised my bank of this. Just in case - but have not cancelled my card.

Hope this helps you ...

Well, the same happened to me. Am getting charged and have only seen a small trial bottle. I must say that I had to throw it out after a couple of days as it absolutely stung my face! Am going to chase them to get my money back and will also notify Facebook to pull the ad from their pages!.

DON'T GET SUCKED IN BY THIS TRIAL OFFER, IT'S A SCAM!