Puma / defect in product

I purchased a pair of puma flip flops at Gordmans in Valparaiso Indiana on July 13, 2018 . The first day that I wore them the toe part came out and I was forced to buy a pair of shoes at the Indiana Beach giftshop which set me back $19.99 plus tax. Puma has always been one of my favorite brands but I am not at all happy with this defect . I would very much like to either send my brand new flip flops back to you for repair or a voucher to be sent to me so that I may replace them myself. I currently own many Puma items and actually have a order number for a new steel toe pair of Puma shoes but unless this matter is resolved I am holding off on the steel toe shoes at this time. Thank you for your time in this matter and I hope to hear back from you at your earliest convenience.
Debbie Watson
206 East State St #1
North Judson, In 46366

Jul 24, 2018

Post your comment