PubsunPuma trainers

J Mar 08, 2017

Hi, I have ordered a pair of Puma trainers few weeks ago. When I received them two weeks ago they are the wrong pair. I emailed the online company and they told me is too expensive to send them back so they will refund me 15 percent from the £62 I paid. I explained to them I don't want to keep the shoes because is not what I ordered. They said I have to pay another £30 for them to send me what I ordered. Tell me is this fraud? They want more money from me after mistake made by them. I would like to demand this being investigate. I am a regular online shopper, this is the first time I came across such a rogue company. I hope you can help. Thanks Jesse


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