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The good, the bad, and the ugly - discover what customers are saying about Public Records Pro

Welcome to our customer reviews and complaints page for Public Records Pro. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Public Records Pro.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Public Records Pro's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Public Records Pro, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Public Records Pro. Your feedback is an important part of our community and will help others make informed decisions.

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5:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Public Records Pro No product, no service, no refund

Do not go near this Company it is at total SCAM,

Public Records Pro stated that I would get access to Public Records; Birth, Marriage and Death Records etc, but after parting with my $35 I found they do not hold any and that none can be accessesd via their website. In fact there is not one single piece of information they hold that can not be accessed for free via Google. I note that they have also set up a website called Record Dective Com to facilite this scam and there have been numerious complaints about this company for the very same reasons. They should shut down and prosecuted.

John,
Cardiff
Wales
UK

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Patricia Leytham
Woodbine, US
Mar 01, 2009 3:55 pm EST

I went into Public Records Pro and signed up to use thier site thinking it would be helpful in my genealogy research. I had to pay $35.40 upfront for this and now they won't let me log in or use the site.
I would like my money back ASAP and without a doubt have learned my lesson.
This company should be taken off the web for being false.
Thier address is not listed anywhere, so have no idea where they are from.

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mike
Ontario, US
Jan 12, 2009 6:30 pm EST

same as everyone else who has fallen victim to this garbage. provided nothing i didn't already find for free. a complete waste of money.

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glenn bessinger
,
Nov 13, 2008 1:44 pm EST

Enrolled in public records pro with credit card. Created a password but on second try there is no way to enter again - must pay again for same no sense service. Relays all data retrieval to State vital records with their addresses.

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jk
,
Oct 20, 2008 11:14 pm EDT

this co. is a total rip off, they provide nothing! Do not use them and tell everyone you know to stay clear. they don't refund your money either. I will make sure all my clients and patrons know what a load of crap they are!

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Mike
Baltimore, US
Nov 30, 2009 11:00 pm EST

T His isn't the only website of this type scamming people like this. People need to do as I did and before forking over any money just typing in "COMPANY NAME review" into Google. Right away I found dozens of complaints on this company and decided not to try it. I do this before ever buying anything now. It's saved me allot of frustration.

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P
12:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Public Records Pro Unauthorized charges

I sent 35.40 to receive information regarding marriage license that public records said was available. Once I paid and signed onto site, I was transferred to the place where the record was available which happened to be the superior court in California. For a fee of 17.00 I can request the record from the court myself. I did not pay 35.40 to be referred to the place where I can purchase the info for a fee. I already knew that. The site says that it has the records that u can view for the fee that is charged. It is a total rip off.

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Tonya J
, US
Jun 10, 2009 12:59 pm EDT

This website is VERY misleading. I, too, signed up so I could receive information they claimed to have available. Once there, I was only rerouted to other websites (ie. newspapers, clerk's office, etc) I have requested a refund, but I doubt if I will ever see it. They are located in CA, and I found a PO Box. Their website is misleading and a prime example of false advertising.

ComplaintsBoard
W
10:17 pm EST

Public Records Pro scam

I followed the instructions provided and signed up for Public Records Pro but they provide no way to log in to the site once they have taken your money. I want a refund and I want that useless site shut down.

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rleonard
, US
Jul 23, 2009 7:40 pm EDT

Absolutely useless "service." Nothing here you can't find on Google. What a ripoff!

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Gloria
, US
Feb 19, 2009 8:55 am EST

I signed up for public records.com ($35.40 yearly) to be able to run background checks on prospective employees, and this site provides nothing. It will send you to another site which wants more money. I should've checked this company out more thoroughly before registering. Do not recommend this site to ANYONE!

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willrydurazz
Colorado Springs, US
Sep 25, 2009 4:09 pm EDT

This Scam artist company Public Records Pro, Its service is useless. I was imediately pissed when my account was charged and the information provided was not what they stated they had. So I went on my own investigation after reading all your complaints to find out exactly where and who this company is along with a phone number the Rep for this company said he will be refunding my money back in 48 hours. We will see. Heres the information for all of you also

Click Sales, Inc. ClickBank
917 Lusk St /Suite 200 / Boise ID 83706
Phone:[protected]

maybe give them hell to they refund your money.

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Tawn
, US
Oct 01, 2010 1:24 pm EDT

This company now calls itself Public Records Online. They are SCAMMERS.

You pay $29.99 to "register." When you get in they want more money to "view details." Nothing is mentioned before you resigter that there will be additional fees.

If you agree to pay the extra amount, you implicitly agree (by clicking to pay it) to a re-occuring charge of $19.95 PER MONTH.

Many public records are NOT FREE. It depends on each state and how they are set up. Many states/cities charge online fees to search their databases or don't provide the data online. Case in point: San Jose's online real property search won't give the owner's names. Las Vegas' online website does.

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Janette29
, US
Apr 26, 2010 7:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why do you need to pay for public records, they are PUBLIC.

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Mike
Baltimore, US
Nov 30, 2009 10:55 pm EST

I'm sure this @richjones and @Ann Davis are just schills for the company making fajke reviews telling how wonderfil the service is. This Website is one of many of these types that are continously ripping people off with deceptive advertising,

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butchherr
Phoenix, US
Nov 03, 2009 9:32 am EST

This site provides deceptive advertising and took my money without any information provided on their part. All I wanted was my own background check and it said I could have it for $35. After giving the money, they wanted another $29.95. This is a scam and unethical based on the info on their home page.

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anonyMiss
San Diego, US
Jul 23, 2009 7:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The whole point of tese things is so that you don't have to do research yourself. If you feel that it was such a ripoff you could have just posted on [redacted].

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Ann Davis
, SI
Jun 28, 2009 8:57 pm EDT

I have to agree with richjones! Public Records Pro works well!

http://www.centralbackgroundchecks.com/public_records_pro_review.html

Great review buddy!

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Julie
Glendale, US
Jun 01, 2009 10:22 am EDT

This must be a scam. I have emailed several times. It charged me but never sent me the actual searched information!

ComplaintsBoard
S
7:41 pm EDT

Public Records Pro No service provided as advertised

After paying nearly $40 for all this "free" information that "even detectives use to find information, " I found that they do not provide one bit of information to you. The information on their site is stuff we knew about back in grade school and it's in the public domain, easy to find on the internet. They didn't take me to one place that offered me information that I didn't have.

I want my money back, and sue these creeps to put them out of business.

Sherry Brown

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tina lanier
effingham , US
Aug 28, 2009 3:54 pm EDT

i pay for for 3 month membership on august 27 . it want let me in. i like to know why ? my membership is a3 month bronze membersship for 19.95. thank you btl 4409@aol.com

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Leslie K. Holte
,
Nov 19, 2008 12:31 am EST

If you're interested in sueing these crooks in Federal Court contact me at barrister86@hotmail dot com. They break several state consumer protection laws and several federal laws to perfect their scam. They can be criminally prosecuted and sued in a Federal Rules Of Civil Procedure Rule 23 Class Action lawsuit.

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lisahowerter
,
Nov 11, 2008 3:36 pm EST

I joined yesterday and also could not get on, emailed and asked to cancel and credit my account, did not hear anything yet. How do we get our money back.

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Barbara Watrous
,
Oct 23, 2008 4:58 am EDT

I agree completely. I too was taken by their false advertising. I asked for a refund the first day I had it. All I got was a question asking what I was searching for. Again I asked for a refund. I am really sick and tired of these people who take our hard earned money and give nothing that I haven't already found for free.

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