I attempted to claim the $25.00 gift card at www.valueplusonline.com web site, however was directed to Complaints Board web site. I recieved a letter in the mail claiming I had signed up for their membership to save in online coupons. This is not true. I have no reason to do so as I am not a coupon user. I did call the phone number on the letter[protected] ) to cancel the membership. I spoke to two different people. Only one of them gave me a confirmation number for the cancellation. Now I will make sure I have not been charged any fees on my credit card. I do not know how they even got my credit card number.