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Credit Card Fraud-Mail Fraud

Complaint Rating:  73 % with 157 votes
73% 157
Contact information:
United States
These guys are total scams - frst somelady with an italian accent tells you how everything is free and then you get billed on your credit card for over $169 for three monts straiggth. I had to file a fraud repoort with the creditcard comany and the d. A. The same guy uses different names to tell you it was a mistake but it is not. Also the pills are worthless. Prostavar is a scam.
Complaint comments Comments (48)    Updated: Complaint country United States Complaint category Health & Beauty


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N  17th of Nov, 2009 by    -1 Votes
Dear Mr. John C,

My name is Jeff and I'm a supervisor with Superbalife International. I would like to clarify some issues.

1. We do not have anyone working here with an Italian accent.
2. We do not utilize recurring billing
3. We have not received any complaints from the DA nor any credit card companies.

If you would like to call our office and resolve this, feel free to contact me on my toll-free direct line at 1-800-301-3257.

Jeff Edwards
N  13th of May, 2010 by    +1 Votes
Prostavar IS A TOTAL SCAM! They have a fake research site (supposed to be independent but is NOT) which rates them A+ and bad mouths all of the competition. Prostavar is a worthless product made by a highly unethical company
N  18th of May, 2010 by    0 Votes
I just read about Prostavar only last night on the internet. I intend contacting my sister in The US to arrange to purchase a bottle or two for me. As a matter of fact, I am now totally confused.
D  18th of Jul, 2010 by    0 Votes
Dont know what this one is all about, regarding quality only longtime will answer, but no credit card fraud when I got online and so far experience is good.
A  27th of Aug, 2010 by    +1 Votes
Prostavar is a scam run by scam artists. It costs them about
$3 to make this product, but sell it for $40 to $60. it has
very, very low amounts of common herbs like saw palmetto
and pygeum. Avoid this company. Do not give them your
credit card information or they will put you on autoship
without your knowledge. There are much better prostate
supplements out there at much lower prices.
D  4th of Oct, 2010 by    +1 Votes
We saw an infomercial and bought it. There was no 's' for secure (https:) in the address bar when I went to order. There was no shipping charge shown. There was no page displayed with my order info after forking over my credit card. I did get an email with no order number or total charge. I called the toll-free number in the email to check on the ship charge and order number. I got a recording with the office hours. I called within office hours. It seems creepy. I hope not.
A  14th of Oct, 2010 by    +1 Votes
ordered 3 bottles on 9/27/10 for 79.90 and was charged 96.90 when i tried them got headaches and major bloating and figured oh well didnt work for me. Then on 10/11/10 i was billed for 96.90 and 79.90 for what i'm not sure and when i called and talked to "John" they tried to tell me that i placed another internet order and called them to ship me more of their product which is not true. They said that the would correct the error of double billing but have yet to see any results so now i guess its time to get the first order sent back for a refund and get the BBB involved into these extra two orders that i have never ordered BEWARE OF THE SCAMMMERS
N  27th of Oct, 2010 by    0 Votes
I had severe prostate problems and was prescribed Flomax by my urologist. I also bought, via EBay, three bottles of the item, Prostavar {I had read the glowing reports on the Internet}. I am experiencing some relief from my prostate problems but I am not sure if it is the Flomax or the Prostavar which is providing the relief. The symptoms are still in a minor phase, the results promised by Prostavar are`nt as dramatic as they claim. I have exhausted my supply and I think I`ll try another brand. Ken Marshall, St Catharines, Ontario, Canada.
N  29th of Oct, 2010 by    +1 Votes
Have been using Prostavar for 2 months now and have noticed absolutely no improvement whatsoever. This product for me is totally useless. Hope they refund my money as easily as they claim on their 100% unconditional guarantee.
Mike O'Brien
N  3rd of Nov, 2010 by    0 Votes
this company totaly lie. i try to order on line for tiwce but dint not go thru. but this company still got money from my bank . after i fight to get my money back. this company . return not enough money to my bank
A  17th of Nov, 2010 by    0 Votes
have been taking prostavar rx for one week, so probably too soon to tell if they work . I, like ken marshall, ordered 3 bottles for 79.95 & was charged $96.90. I finally got to speak to a lady at the 800 number in california. she said i was charged for expedited shipping. she knocked off $7.00, which made $9.95 . I told her the ad didn't say anythig about shipping charges.She said it was supposed to have a pop-up that showed that. So, this may be a scam. Wait & see If the pills work! Jim Smith.
N  17th of Nov, 2010 by    +1 Votes
sorry jim
they won't work
N  25th of Nov, 2010 by    0 Votes
no one tells the truth now a days cant trust no one or even adds that are for health reason why rip people off when you give them what they ask for $1 or $100
D  26th of Nov, 2010 by    0 Votes
After trying a number of different "doctor formulated" supplements for BPH, and feeling limited results, I decided to give Prostavar RX at try. I noticed a huge difference in my ability to urinate an uninterrupted stream and void my bladder completely within less than a week. I have not experienced any problems with the charges to my credit card. Going now to order my second three-month supply of Prostavar RX.
N  27th of Nov, 2010 by    0 Votes
globtrotr must work for the company if he is trying to say that this product actually works
A  2nd of Dec, 2010 by    0 Votes
I agree with all the above. They have a bogus web site that no one can trust. There bill does not list shipping at all.
This is a word for word quote from there web site:
"Prostavar Prostate Health Supplement can help you turn back the clock like the days when you slept through the night and didn’t have the urgency to urinate so often. We’re so confident you’ll love this natural male enhancement product, that we’ve thrown in a 60-day no questions asked 100% money-back guarantee"(I WANT ALL MY MONEY BACK INCLUDING SHIPPING AND A CALL SLIP FOR YOUR PRODUCT SO YOU CAN GET IT BACK)
I ordered 1 set of 2 for $79.95 I was billed $89.95, And I was billed and shipped 2 more orders for $99.95 that I did not order. Look out do not buy this product. There customer service number is a joke as you have probably already found out. So Jeff I left you my number call me back.
N  2nd of Dec, 2010 by    0 Votes
oh yeah---they wouldn't give me my money back because i didn't keep an empty bottle to send back to them---a total [censor] company---theives and scammers!!!
A  3rd of Jan, 2011 by    0 Votes
I considered the shipping charge to be fraudulent. I ordered for $79.95 but was billed $99.95 and the shipping method was via USPS first class mail which cost less than $5 within the United States. I have been using the supplement for three weeks now, but have not noticed any significant change. I think the efficacy of Prostavar is over-rated, and I am keeping a close check on my credit card for any recurring billing from Superbalife International.
F. O.
A  7th of Jan, 2011 by    +2 Votes
I've ordered 2 bottles for $79.95 but was billed $109.95. It has been so difficult to deal with these people that I'm handing my case to my lawyer. There is a big lawsuit coming up for Superbalife due to fraudulent charges and false promises/effects... Be aware and contact your lawyer!
A  7th of Jan, 2011 by    +1 Votes
Listen! DO NOT give them your credit card; otherwise, you'll be sorry for life... If in the end you wanna try prostavfraud, call them, ask for their price & most importantly the shipping charges, and buy a prepaid debit/credit card just for (or close to) the amount they should deduct... but do not use your official credit card... They are playing with people's lives/hopes and it is not fair...

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