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PromStory / Their products are horrible compared to what they are advertising.

PromStory costumer support is a complete trash! They never provided any help and were absolutely useless and unprofessional. I received a dress which was a disaster! The colors was wrong and it was made with the incorrect material. I did contact the company and spoke with one of their reps and was told that I have to pay the return shipping fee and shipping taxes. I refused, because it was super expensive and there was no point in doing that. They offered me a 5% refund and told me to keep the dress. Ridiculous!

Ha
Apr 06, 2016

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