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Promgirl.com / Do not order unless it says &in stock& and you are 100% sure that you are ordering the correct size/dress

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WORST CUSTOMER SERVICE. I ordered a dress and it was wayyyy big even though I followed the sizing chart so I had to send it back and pay for shipping and I am still currently waiting for my "exchange code". I chatted with an online representative about questions regarding a new dress I wanted and she'll say one thing and then say another contradicting the first thing. I had to correct her many times. Its like she doesn't know what she's talking about. The event I need it for is quickly approaching and they couldn't be any less help. I should've stayed away like all these reviews warned. Its also ridiculous to pay a "restocking" fee as well. I am beyond angry at this company. Do not order unless it says "in stock" and you are 100% sure that you are ordering the correct size/dress!

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