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Posted: May 19, 2017 by    

auto insurance

Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Woods Cross, Utah
United States
Worst customer service. I received a email yesterday that our policy was cancelled. I called and was transferred from caller to caller. My husband and I are OTR truck drivers, our insurance agent helped us transfer to progressive a month ago. We paid 6 months in full. We thought we were all set until I saw the cancellation thru an email. Matthew 7064 said he was a supervisor . He said underwriting needed a little more information and it will be more money to resign up for the same policy. I asked for the price we just payed to be honored and he said not possible. I asked to speak to his supervisor and I was denied. What a hassle this has been. I have never had this kind of run around. Horrible customer service, I still don't even know what underwriting needed. It seems progressive doesn't want my business. Thanks Rebecca and Casey Jones [protected]
Complaint comments Comments (0) Complaint country United States Complaint category Auto Insurance & Loan

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