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Proflowers / No Delivery

1 Plano, United States Review updated:

My husband and I placed an order to be delivered on Saturday, May 9th, for his mom on Mother's Day. The night before, we received an email saying that "our team immediately recognized there was a quality issue with your order and took proactive measures to ensure that your gift is delivered on the requested date". They then contacted a local florist in her area and requested a similar product of equal or greater value. Well, by Wednesday, May 13th, she still had not received anything. When I called customer service, they looked up the order and found that a note had been made saying it was rescheduled to May 14th. There was no reason listed. The lady gave the sister company a call to inquire and they told her they just straight up canceled due to them being at capacity for orders and that we should be getting a refund in a week or so. And that's it. What a freaking joke. We never got any emails or calls or ANY notification about this at all. Thanks for ruining her gift for us. This is the first time we have used ProFlowers (even the name makes me laugh now), and we will NEVER use them again.

Th
May 14, 2015
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Comments

  • Ju
      23rd of Aug, 2008
    0 Votes
    ProFlowers - i have been charged 14.95 for the past 10 months and they will not stop charging my account
    lake worth florida 33467
    7426 greenville circle
    United States
    Phone: 561 317 6183

    i have had problems with proflowers taking off this 14.95 bill for the past 10 months
    please help
    thank you

  • Lo
      26th of Sep, 2008
    0 Votes

    I ordered flowers in May from Proflowers and since have been charged for EasySaver to the tune of $14.95 per month. This is a scam. I never signed up for Easysaver when I ordered the flowers. Something needs to be done about this. Shut them down.

  • Ka
      26th of Oct, 2008
    0 Votes
    ProFlowers - stealing money from bank account
    United States

    I Purchased from Proflowers on line, they handed out my account number to Ezsaver, and I've been getting charged 14.95 for 5months and I dont even know what for. DO NOT BUY FROM PROFLOWERS!!!

  • Sw
      3rd of Nov, 2008
    0 Votes
    ProFlowers - fraudulant charges
    Ez Saver
    San Diego
    California
    United States

    I have also had the $14.95 charge each month. When I called the number, they said they would only credit me for two months. I have recieved a refund for one month. I suggest everyone file a claim with as many services, including the Better Business Bureau!

  • Ki
      4th of Nov, 2008
    0 Votes

    I signed up for this with Proflowers Delivery and cancelled it before the trial period was up and got a cancellation number in my email and was still charged the $14.95 to my account.

  • Jo
      10th of Feb, 2009
    0 Votes
    ProFlowers - Customer Service
    Proflowers
    Fremont
    California
    United States

    lots off reasons:

    decpetive advertising
    bait and switch
    bogus savings
    Easy Saver Scam (they take money from your credit card every month till you notice)

    Very poor Custoner service.

    Buyer BEWARE!!!

  • We
      19th of Mar, 2009
    0 Votes
    ProFlowers - Flowers-Free Shipping
    Proflowers.com
    United States

    I was charged 83.88 on my credit card by the company when the company told me i was qualified for free shipping when in turn it was just a hoax. Therefore if I am not reimbursed i will be filling a dispute with my credit card bank thank you.

  • Un
      7th of May, 2009
    0 Votes

    The Proflowers free shipping rebate is a crock. It is a discount on your next order only if you sign up for a $14.95 per month "free shipping" service. It is definately false advertising.

  • Pm
      17th of May, 2009
    0 Votes

    TRITECH.ORG HAS CHARGED MY CARD WITHOT TRANSACTION .I XHANGED VARD AND AGAIN THE SAME

  • He
      9th of Jun, 2009
    0 Votes
    ProFlowers - Shame shame shame
    ProFlowers
    United States
    proflowers.com

    I purchase flowers for Mother's Day and I was discussed by their appearance!!! The vase was too huge to hold the six stems with buds on the ends. I was so embarrassed, my mother (86 years old) is such a wonderful woman and deserved so much more! Shame! Shame! Shame!

  • Us
      7th of Oct, 2009
    0 Votes
    ProFlowers - Deceptive free shipping
    proflowers
    United States
    proflowers.com

    I ordered some flowers today. Free shipping banner was shown all the way during my order, but I was still charged 9.99 USD for standard shipping, and 2.99 USD handling fee. The shipping rebate is offered by another company which charge 9.95 USD monthly fee. So the proflowers free shipping is definitely a scam.

  • Jr
      8th of Oct, 2009
    0 Votes
    ProFlowers - unotherized charges
    Jordan Rabern
    1117 N19th st APT#8
    Billings
    Montana
    United States

    i have been getting charges of $14.95 every month and have no idea what it is for ive been charged 4 times

  • Ki
      24th of Feb, 2010
    0 Votes
    ProFlowers - I will never order flowers from Proflowes again
    ProFlowers
    United States
    proflowers.com

    I feel cheated! TV ad promises a discount, but when I order the flowers, I see no discount. I do see these extra charges that doubled my bill.Guaranteed Delivery=$9.99, Handling= $1.99, Standard delivery $12.99. I estimated about $30 but ended with $58.79. I will never order flowers from Proflowes again.

  • Na
      1st of Apr, 2010
    0 Votes
    ProFlowers - promise of free shipping
    Illinois
    United States

    I just ordered flowers and was told that I qualified for free shipping. I followed the directions but the free shipping window wouldn't open. :(

    Nadine Di Vito

  • Bi
      29th of Apr, 2010
    0 Votes
    ProFlowers - charges
    Proflowers
    8754 Grayling Drive
    Jackson
    Michigan
    United States
    Phone: 5179261084

    i'm being charge a monthly charge for nothing i don't want charged every month i used the service one time thats it

  • Bm
      6th of May, 2010
    0 Votes
    ProFlowers - flowers
    proflowers
    United States
    proflowers.com

    don't order flowers at any price thinking you are getting any item for that. You always except to pay taxes, but a charge for a date for delivery, handeling charge, plus shipping. A small order can cost you almost $6O.OO.

  • Sa
      7th of Sep, 2010
    0 Votes

    TRITECH.ORG şikayetciyim hesabımdan para çalıyorlar çaresizim kime danışmalıyım lütfen yardım

  • Sa
      7th of Sep, 2010
    0 Votes

    yetkili makama duyrulur

  • Ca
      18th of Feb, 2015
    0 Votes

    My husband ordered me yellow roses for Valentines Day. They arrived Friday, the day before, which was fine. When I opened them the roses were half dead and the card said Happy Birthday (my birthday is in August) and Happy Valentines Day, Love Curtis. My husbands name is David. Not very happy.

  • Ma
      3rd of Jun, 2016
    0 Votes
    Proflowers - Uses deceitful advertising
    Proflowers
    United States

    ProFlowers.com — First the good: custumer service is friendly.

    The bad: poor quality flowers - flower arive in poor shape and will only last a few days.

    The really bad: they sign you up for "memberships" to "clubs" like supersaver.com and freeshipping.com. They then charge you monthly fees for your membership! These "memberships" offer little in the way of benifits. The supersaver membership provides $15 savings from initial purchase, but then costs $15 per month!

    Beware - proflowers practices deceitful advertising - when they offer you a savings or free shipping; they are actually trying to trick you into becoming a member of one of these clubs! BEWARE!!!

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