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Profit Point, Inc. / Contract changes without proper notification

1 United States Review updated:
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Profit point, Inc. changed terms of its contract (now charging higher fees) WITHOUT proper notification as per the contract terms. According to contract terms, Profit Point, Inc. would give notice on monthly statements of any changes made to original contract terms. A representative of Profit Point, Inc. said the notice was included in all customers' monthly statement, but clearly it was not. Furthermore, the representative stated the contract could be cancelled for $250, even though the original contract terms state they must notify customers of any term changes on monthly statements, and the customer can cancel without charge if the new terms are not agreeable.

Lies and shady practices! Beware!

Ni
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Comments

Co
  6th of Aug, 2009
+2 Votes

PROFIT POINT is an EVIL company. I did some work for them, first they refused to pay all the hours then they took a month to tell me that they will get to it and get me a check soon. They don't care that you have a family, a baby to care for and money is important to you.

They also don't take into account that you should not piss off someone who knows SEO/SEM like the back of their hand. So they don't just treat their customers like crap, it's their employees too.

Ve
  11th of Mar, 2010
+1 Votes

Yes, Profit Point is a very unethical company. Not only do they change and increase rates, they also charge for items that are not even detailed in their agreement/contract. Sadly, many merchants don't have the knowledge or time to scrutinize their statements. Stay away from this company. They will try to dip their hand in your pocket at every opportunity.

Sc
  6th of Jan, 2011
0 Votes

Please do not confuse this company with Profit Point, Inc., which is a supply chain consulting company located in MA. They are a great company. I believe this post is referring to a company that is using the name ProfitPoint with the web address of http://www.rewardforloyalty.com/index.php

Pp
  11th of Nov, 2015
0 Votes

Also please do not confuse this with ProfitPoint Communications which is located in Waterloo, Ontario.

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