Professional Couriers / extra charges on courier shipment

1 Surat, IN
Contact information:

I had sent a courier through pro service on 12 september 2017 from surat to bhilwara. The consignment contained a passport weighing 50 grams.

I was charged 240 by the professional courier office in surat gujarat instead of 180 as mentioned on the receipt. I was refused to ask for the extra money charged by the courier service owner. Also, I was threatened saying that my consignment will be stopped in the middle of the transit if I ask for the refund. Highly disappointed on the malpractices done by the franchisee owners of professional courier.

Inspite of repeated emails everyday since 13 september 2017 till date my issue is being taken for granted by the company. The surat branch of professional courier is trying to shut my mouth by offering me 500 as the penalty charge inspite of reimbursing me highly.

I am attaching the receipt given to me. Please look into the matter where the customer is being exploited just to earn personal commissions.

Professional Couriers

Nov 19, 2017

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