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1.5 163 Reviews

ProBiller.com Complaints Summary

19 Resolved
144 Unresolved
Our verdict: With ProBiller.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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ProBiller.com reviews & complaints 163

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Newest ProBiller.com reviews & complaints

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7:15 pm EDT
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ProBiller.com unknown charges

I have had for the past two months a charge of $39.99. I have no idea what this is. I would like information on how to cancel it and also get my money back that they stole. I am very upset because it's money that i have worked for and probiller stole it. I would like a full refund and it canceled and if not i will be calling some lawyers. Thanks and have a nice day.

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6:43 pm EDT
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ProBiller.com unauthorized credit card charges

i have been noticing charges being made on my payroll credit card and I have no idea what they are for. they are in different amounts some are for 9.99, there are some for 39.97 and they seem to be almost everyday. I did not sign up for anything and I don't know how my card number has been being used. I would like whatever is charging my card to be cancelled and my money refunded back onto my card. some of the dates that I noticed were 9/21/18 and 9/22/18 which is yesterday and today. im sure if I keep looking on my statement I will find more of these charges and im not happy this is my paycheck from work that's put on a card which pays my bills and provide for my family. im a single mom. I really hope this can be resolved because now I have a negative balance on my card and I know there wouldn't be if these random charges keeps taking money off of my card. thank you and please figure this out so it will stop. thanks again

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4:40 am EDT
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ProBiller.com unauthorized credit card charges

On the 5th of september i did a free week trial to a site for premium membership .i was supposed to be charged for this after a week of keep visiting the site under the premium membership condition.
I cancelled the trial three days later thoughwhich means i shouldn t be charged .But it appears you did charge me ..this is unacceptable, please refund as soon as possible

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3:52 pm EDT

ProBiller.com mbi*probiller.co

Today I went online to check my transactions and available balance and I see a transaction from MBI*probiller located in California. I don't know why they charged my card I have never heard of this company . So therefore it's fraud to just take people's money from their card when they have never associated with them before. It wasn't much money they took but it's the point of the factor they took it without permission. My lawyer will be contacting them and I will prosecute this company and put them in jail. That is fraud and against the law. See you in court .

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5:07 pm EDT

ProBiller.com unknown

I was Charged 29.99+ for something, I have no idea what it is. I dont who what the deal is but 30 bucks is a noticable amount of money to kinda just disappear. I would appreciate a refund, and if you could stop charging me for this. I had to google the information from my bank statement just to figure this out. So I have never even used your company before.

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10:15 am EDT

ProBiller.com unauthorized credit card charges

Random charges on my account when I have no money in the account and wasn't in use at the time of the charges. I don't have a way of showing my charges on my account but, I am discussing this with my bank as of right now while I am writing this complaint.

All the of incidents relay within the month of July 2018. I don't know if I have a client number or not.

If I get a message back that'd be great and i'd be willing to go into more details then.

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5:26 pm EDT

ProBiller.com billing

I called this company because I was being charged 100 bucks and they said they would be able to refund my money. A week later I checked my bank statements again and there was the charge never received a refund on it it made me furious so I called and they said no we can't refund the money cause it has already been processed even though I called a week ago as soon as I got an alert of high amount of money and they also charged it 4 times but the other 4 never went through so they said they can't refund cause it's been processed already! I basically lost that money and never helped me find a solution ! So furious about it !

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12:14 am EDT

ProBiller.com a monthly charge from debit card

On 27th of February and 27th of March you have been charging me $9.99 each for trial that I signed in and cancelled at the end of the trial period. My name is Majuwana Wijesekara and last 4 digits of my account is 3593.

Processing Transaction layer checkcard 03/25 mbi*probiller.com [protected] ca activity type debit
status type icon pending
Processing. Select to mark activity type debit -9.99 CHECKCard 03/25 mbi*probiller.com [protected] ca as reconciled
-9.99

Please stop this charge to avoid me disputing every month.

Thabnk You

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8:18 pm EST

ProBiller.com unauthorized credit charges

I canceled my trail subscription @ $1.00 a day for three days, a day before the trail period was over, but today a charge of $35.67. I was told by probiller rep that he sees where I canceled by I didn't opt out of the premium package, this is a scam because why would I cancel my $1.00 subscription, and not cancel the more expensive package, and if I would have wanted a the premium package I would have upgraded the account myself, When called to cancel I assumed that cancel means CANCEL! I'm attaching info below as proof of my cancellation confirmation. I request a refund of $35.67 back to my account, I had no intention of keeping said subscription, by calling probiller the minute the charge was taken out of my account is evident of this.
Subject: Subscription Cancellation
From: [protected]@probiller.com
To: [protected]@yahoo.com
Date: Thursday, January 11, 2018, 9:14:27 PM CST
Greetings,
Your member account has been cancelled.
Site URL: www.babes.com
Username: edward1001
Valid until: [protected]:32:01

*************************************
This is to confirm that your web site membership to www.babes.com
has been cancelled. You will continue to have access until [protected]:32:01.

Thank you for being a member.

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2:31 am EDT
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ProBiller.com unknown charges

This inst a complaint more of a search for reasoning. I recently thought I Pre-Ordered Destiny 2 and I cant find anything saying that I have but I have had 2 amounts of money taken from my account since then of $51.06, and $52.28 AUD so I was wondering if you had any affiliation with EB Games Australia or JB Hi-Fe Australia and could give me information.

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3:20 pm EDT
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ProBiller.com automatic withdrawals from credit card of a minor

My son, 16 years old, may have engaged in doing business, outside of my knowledge with these companies, who, it is my understanding, are covers for people to do business that they want to hide from co-workers, spouses, etc. I'll handle my son, but looking it over all four companies have been charging him multiple times each month, and often several times in one day for amounts of $30, $40, and $50. Some of it is an automatic withdrawal. It's on a high school debit card. Wish I had caught it earlier.

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2:45 pm EDT

ProBiller.com taking unauthorised payments

The last 6 months they have taken a massive amount of my hard earned money and from signing up to a game trial for a pounds increased massively i found the contact number after six months been looking everyday my contract has been cancelled Over the phone on what I found over the web http://probiller.com/support/default/EN
Number is easy it's a scam though it charges a pound a minute

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shawn brun
, US
Nov 30, 2020 1:28 pm EST

These guys need to be shut down. I cancelled a subscription and then they charged me immediately afterwards for the full price of a subscription. [censored] need to get lost.

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Ms. B. Smith
, US
Jun 03, 2018 12:59 pm EDT

Listen listen I don't know who they think they are but they honestly think I won't be returned the money they've scammed from me they better think again. I live on monthly budget and taking money I didn't authorize is beyond incomprehensible. I guarantee I'll get money returned and blast them all over the place. I'm so mad right now. I just got out of recovering from chronic medical condition requiring on going treatment out and inpatient. This is ridiculous to have to go thru. My life is to important to me to waste on scammers who have everything and more but lack morals or values of any kind. What do they teach their children? It's people like this that cause so many problems in this country. Taking nearly $100 from me when didn't even have to be taken. Just isn't right.

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10:24 pm EDT

ProBiller.com customer service

Not only did I not get the help I was seeking. But the "customer service" agent ian kept pushing more services on me. I didn't want the 70 dollar charge let alone another or a 30 dollar charge. If i'm calling to let you know something was purchased by a mistake do not ask me if I want to purchase more. And second off what the hell kind of customer service is this. My complaint has to be 350 characters for it to register with you. Complete ###. Congrats on a ### way of running things.

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mrgblue58
, US
Jun 18, 2018 1:58 am EDT

my premium pornhub lifetime membership has been canceledd

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Charles Kong
, US
Aug 21, 2017 5:23 am EDT

Greeting, My name is Charles Kong, from Malaysia.I have been received these so call SMS from yours Company, about the insufficient fund for the substantial amount. I have never use these, so call MBI-Probiller.C. According to the SMS that I received, that I have to call the number, if I did not make any perform about these. There is one problem, how do I call the number, if I never use these MBI-Probiller.C. The SMS number that I received is these number, 63633. Really hope that you can help me. Thanks.

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6:03 pm EST

ProBiller.com terms and agreements are wrong

I was told that their wasn't refunds when I talked to customer service. I went to both Reality kings and probiller.com. Both say you can get refuned only if you haven't used your account or for certain reasons. They told lie to you. I was told that I will get 2 months free of access for inconvenience. I'm waiting to see if I get a notice or check my account to see if they credited the free credit of 2 months. I wouldn't use this site since lie to you. I will wait and see if they did credit me or not.

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11:53 am EST
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ProBiller.com charges to my account

Good morning,

My name is Adrian Grapmanis I sent and email to you the other day have my pro biller accounts cancelled as soon as possible. I note on the 4/12 you have charged me three amounts of $40.52 x2 mbi pro biller.com 86 and $33.80 mbi pro biller.com MN 85.I would like to know why I have been charged these amounts in particular $40.52 twice on the same day and what these amounts are for. I wish you to close these accounts as a matter of urgency as I no longer wish to use you and for something that is no longer worth paying for. Please investigate as a matter of urgency and respond to me at [protected]@gmail.com. Please also have these acocounts closed within the next 24/48 hours to prevent further action being taken and unnecessary charges which i would like refund also

Regards,
Adrian Grapmanis

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raymond duarte
, US
Apr 22, 2017 2:21 pm EDT

My name is Raymond Duarte & my email to you is to cancel my pro biller account. I do not know what this is or why I was even charged. For 1, i have not signed up to anything using my card ending in 5576. I note on the 4/24 you have charged me in the amount of 34.97 . It wish you to close these accounts as a matter of urgency as I no longer wish to use you and for something that is no longer worth paying for. Please investigate as a matter of urgency and respond to me at Raymond.duarte94@gmail.com. Please also have these acocounts closed within the next 24/48 hours to prevent further action being taken and unnecessary charges which i would like refund also.

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1:32 pm EST

ProBiller.com why am I being charged and for what. and how do I cancel

I simply looked at my bank account and saw I was being charged and do not know why. There's a few charges on my account.. Would appreciate a refund and information on how to cancel it and find out whats going on and why I am being charged.. And as far as dates — there are a few random charges... I am simply trying to figure out why.. And if a refund in possible.. Thank you

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Joe Markle
, US
Apr 17, 2020 6:36 pm EDT

I canceled that account weeks ago, why are you trying to take $40.00 off my bank card twice this week?

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Krista Teasdale
, US
Jan 26, 2020 4:19 pm EST

They have taken 58.45 twice and amounts of 1.45 and stuff 24th of every month these wankers take my money WTF FOR WHAT DID I JOIN UP TO. THEY TOOK 80% OF MY KIDS SCHOOL MONEY I NEED BEFORE SCHOOL TUESDAY STOP ROBBING ME YA WANKERS

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Bulee25
, US
Nov 18, 2019 1:47 am EST

I have same problem I’m just glad I’m not the only one with the problem. It’s always a dollar and then it keeps taking a dollar out until I’m -$1.00 it’s went to -$4.00 before. And the [censored] is getting old. What the [censored] is this scamming company anyways?

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Esso Gerges
, US
Oct 19, 2019 7:53 am EDT

I got charge from MBI-PROBIL THEY TAKES MONEY FROM MY ACCOUNT I DON’T KNOW WHY AND THE TAKES 125.18 I DON’T KNOW WHY YOU

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Shanif kkkk
, AE
Sep 23, 2019 6:11 pm EDT

Ki KiityG Dec 11, 2018
I simply looked at my bank account and saw I was being charged and do not know why. There's a few charges on my account.. Would appreciate a refund and information on how to cancel it and find out whats going on and why I am being charged.. And as far as dates — there are a few random charges... I am simply trying to figure out why.. And if a refund in possible.. Thank you

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Jose Patten
, US
Sep 06, 2019 9:18 pm EDT

Trying to cancel

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Tonyleewilliamsjr
, US
Sep 02, 2019 2:32 am EDT

MBI STOLE MY MONEY TWICE

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Tonyleewilliamsjr
, US
Sep 02, 2019 2:31 am EDT

They took $40 from me today twice

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Tonyleewilliamsjr
, US
Sep 02, 2019 2:30 am EDT

They charged me twice for 40 dollars.

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katushka jarrett
, US
Jul 29, 2019 11:50 am EDT

I checked my account on Saturday and saw they drafted $320 from account! mind you I canceled services with them in May! some Indian dude said because I did not send the equiptment back in a timely manner they charged me! first of all.. what the hell they still doing with my bank information if I can canceled services? that an Unauthorized transaction!.. then they had the nerve to tell me it will be refunded the next billing cycle! Helloooo! I no longer have your services mannn! Send me my damn money! so what do I do to get my momey? call my bank?

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9:49 pm EDT

ProBiller.com dare dorm, gfleaks, gfleakspreminum.com

11/4/[protected]@22:05 Dear Sirs of Reality Kings, I signed up for 3 sites, Dare Dorm, GF Leaks, GF LeaksPreminun.com's, on the sign up form it does not ask for any user name or password ! I asked MBI Probiller.com/mu about this, they told me I have to get a hold of reality kings and you would enter it on your site . After going on probiller's site I waited the 1st. time for 15min., then they got back to me, was disconnected in 6 seconds, 2nd. time was 10 min. and waiting was disconnected in 8 seconds, the 3rd. time, I don't remember was to pissed off .. I ask you is this the way you run things, if you find that it is ok to handle things like this ok . Then I don't want to use you anymore . I think I will post this on facebook & twitter and let every body know how things are ran. I started this whole thing at 8:00 and now is 10:36, still have not seen a video yet or able to sign in to watch ... [protected]@gmail.com

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12:47 pm EDT
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ProBiller.com - support / refund

So, in June 2016, I bought a 7$ one time montly membership to a porn site, and 2 days ago, I found out that they've been charging me 34$ for another site they apparently snuck into my base membership subscription. This has been charged for around a total off 140$ at this point. I had gotten no e-mail verification to this "extra" purchase, and when I...

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4:25 am EDT
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ProBiller.com unethical behavior

I am a quadriplegic who leaves home every day, and for the past month or two someone; a roommate, a neighbor using my Wi-Fi address, etc., has been charging pornographic sites to my checking account. I have had every intention of changing my bank account number, and also change Wi-Fi, to prevent this from happening another month. But in the meantime, I have been charged multiple times for visiting sites that I simply did not do myself. So, I would really appreciate and find it fair that I have my money reimbursed. Just today there were six charges of $19.99 and one charge from MBI for$34.97. Something needs to be done for protection!
Thank you,
Kevin Young

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2:37 am EDT

ProBiller.com bad customer service and lies just want your money, also very aggressive

Called 3/4 times, each time the friendly staff got angry and aggress one ever told me he loved it when people where upset with the service. Oh and I'm apparently dumb! Apparently I have 3 accounts on the same website and when I canceled online it didn't go "through" when it said to me we have canceled and be in contact soon but coz I didn't screenshot it's my word against them! Been charged for three accounts on the same website why would I sign up 3 times? I only signed up once then upgraded and then deleted, apparently they got another payment through and the employee was so excited he got it before I cancelled

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