The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Pro Brake And Muffler / Car Repair

1 5840 TroostKansas City, MO, United States

On 01/29/10 I took my car to this shop to have my upper and lower ball joint replaced. The first estimation I got was for $559.00 and when I told him I wanted a better brand (Moog Brand) he raised the price for labor based only on the brand of the part to $670.00. This to me is unfair practices. I told him I wanted the warranty up front, before I left the car and before he gave the first quoted price however once it was time to pick my vehicle up the mechanic said to me he did not put the part I requested on my vehicle thus no warranty however he charged me the same price. There were other people in this very same shop complaining about how he ruined relatives cars. This women said she believes this shop targets the elderly by using them as their gain by over pricing parts and labor. I would not recommend this service center at all.

Ke

Post your comment