Pristine Health reviews and complaints

I too have been Scammed by these people. I was able to contact them on [protected] which I got from my Bank. I have cancelled any details they have with me and MAKE SURE you get a cancellation # when you ring them. They billed my c/card under "Beauty Shop" and "Pristine Health"

Received an unauthorized charge of 87.62 on my credit card from Pristinehlth [protected], ref_ 2424500931011601497074. I never agreed to this charge and can't find out what it's for!

Took up an offer of FREE dental product and then some weeks later Pristine had taken a sum of $79 from my account and I had NEVER even heard of them. Shimmering White Teeth also took unauthorised payment but I managed to get re-imbursed. The whole Company and their associated companies are operating a RIP-OFF. I am still seeking re-imbursement from Pristine health.

pristine health is emptying my account and i cant get them to stop i cant reach them and i am not getting this magic tooth whitner so far they have taken out hundreds of dollars with out my approval what can i do

Sent for teeth whitening sample, which I never received. Thee, a charge of $88.50 was deducted from my debit account to Pristine Health. The customer service number does not work.

I bought a free trial of moisturiser and have since recieved 1 more that i did not order. But on checking my credit card statement i have been charged for three deliverys over $95.00 each time and about twwo weeks apart. how can i stop this scam.

I ordered a free trial from this company for something like $1.95 and I have noticed today htey have taken two payments from my bank account, totalling over £100, I hope to got I can re-claim it back though my bank, I wish I had seen the scam reports beforehand.

Have had 2 amounts debited from my card unauthorised. Have put in complaints to my Bank. I did order a trial size Facecream from ClearLift and apparently this is part of a group of companies that once they have your a/c details will bill you amounts under different names.
MORAL: Donot ever accept anything that offers a Trial via internet...They are a SCAM

I have just discoved a total of £300.00 paid to 5 different companies with names all to do with teeth whitening! I have not authourised my bank to allow these ficticous companies taking my money so I am going to make my bank pay it back!

speak to your bank/credit card provider immediately and cancel your card (the only way to make it stop for sure)

your bank/credit card provider may also be able to help get back some of the payments - if you can provide a copy of the cancellation email, but it will not be a total recovery

evil little ba****ds - they rely on the "confusion" they claim not to have intentionally caused - what a lot of rubbish

The same has happened to me and of course nothing in the mail to show for it That is no goods.I live in Australia and they have even used a different name for the 2nd charge and only a week apart.
Have contacted my credit card company.
I can't afford a weekly charge of around $95 .

The only solution to these charges is to contact your respective credit or debit card companies and have the card cancelled and a new card issued. I have been dealing with this fraud for several weeks. Reimbursement is denied from all associated companies and my card is still being charged. Cancelling the current card is the only solution. Good luck to you all.

Rick in Arizona

I find it very interesting that any where on the internet that you see complaints regarding this company (sleaze operation), one of their representatives is there with the soothing "your satisfaction is our number one concern" lines. If our satisfaction is truly their primary concern, there would not be any of these sites.
They will only refund your money if you return product that you never received from them in the first place. Very interesting operation they have going.

I have been ripped off by these people, too - how embarassing. Call the customer service number at [protected] and tell them to cancel your account immediately. You have a 30 day return policy on the product, send it back as soon as you get it and supposedly they will return your money. Ask the agent on the phone for an original ID number, you will need to put it on the outside of your package. These people are total rip off artists, what a SCAM. Good luck to all of you. That company should be ashamed of themselves.

I too have been duped and like yourselves I had NOT ordered any future orders. Only when I opened a statement yesterday from Capital One Credit Card, an account that I had CLOSED on the 20th Oct did I see that this theft of a transaction took place on the 5th of NOVEMBER. I have been on the phone to the card company numerous times to no avail and they are making me resposnsible. I have and I am refusing to pay this amount for something I did not order or have received from an account that no longer exists. Shame on both those companies. Below is my online chat to Pristine to get my monies back...

Please wait for a site operator to respond.
You are now chatting with 'Victoria'
Victoria: Hello and welcome to PremiumWhite. I'll be your live operator today. May I know, whom am I chatting with?
you: You are speaking to a very angry lady, namely Ms Gibson whom you have taken £54.57 from an account I used to have and I am now being billed for. I took out a free trial of your crappy tooth whitener. I want you to refund this money immediately.
Victoria: Could you please provide me with your full name, email address and postal/zip code, so that I can pull up your details?
Victoria: One moment please while I locate your account information.
Victoria: You have been removed from the auto ship program and you will not be receiving any further shipments.
Victoria: As per the Terms and Conditions which you indicated that you had read and agreed to before placing your initial order, you were charged discounted monthly installments of $87.62 for the one month supply of Dazzle Smile Teeth Whitening which you have received.
Victoria: Your cancellation number is: 762011
Victoria: We are unable to process return requests via live chat because of privacy and security reasons.
Victoria: Please contact our member support staff at our toll-free number for all return information:
Victoria: The number to call is [protected]. They are available 5:00 AM – 8:00 PM (MST) Monday to Friday. On Saturdays, they are open from 8:00 AM – 5:00 PM (MST). They are closed on Sundays.
you: I can assure you if this money is not put back into that account immediately then my lawyer and fraud department will be looking into it
Victoria: You no need to worry at all, as you are covered under 30 days money back g

What an absolute CON! I too, have been Ripped off! Dazzle Smile made my gums swell so I have cancelled my subscription and, as told by an operator on the so-called Helpline, i was told to return my Applicator/Pen! Why should i send a FREE trial back to them? I sent the FREE trial back to them after paying yet another charge for the inconvenience of all this, and I stuck by the rules, I had the pen sent back within the dates allowed before i was fully charged! YET STILL this joke of a company have took nearly £60 out of my account without authorisation and I am FUMING! And no letter will convince me that this is just simply a mis-understanding! Because this just isnt a good enough explanation to my circumstance considering i followed all the rules that were stated to me by the company's own UN-Helpful line! I WANT MY MONEY BACK! And to anyone that is reading this...DONT GET INVOLVED WITH THIS COMPANY, they are more or less stealing peoples money...Its an absolute disgrace!

i have just looked at my bank statement and have had $87.62 equivelent of £53.72 stolen off my debit card PRISTINE HEALTH are the culprits i dont know what its for can anyone help joanne_63@hotmail.co.uk

can any one tell me contact number to cancel pristine health i too have been duped d-obrien3@sky.com

I decided to give the free teeth whitening trial a go and same as everyone else didnt work. Now I am getting unauthorised $63 taken out of my credit card and cause things are tight at the moment there hasnt been enough funds in there to cover it, but still gets taken out and I get charged an over drawn fee. I have even sent the product back without opening it asking for a refund and I have never got a refund back. I bet none of these complaints get looked at, only by angry customers

Can anyone please tell me how I cancel? I've just been stung for £65.00

blennon@hotmail.com

I just called my bank: call this number... they operate under four businesses so you will have to specify that you bought from PRISTINE HEALTH, teeth whitening.

number is: [protected] and ask for proof of cancellation via email or through the mail as well as a reference number. Chances are you will not get your money back. I didn't.

They robbed me out of hundreds too. I did get a number to cancel your orders. [protected]. Be sure to get a comfirmation number and if anything has been sent in the last 30 days ask about returning for a refund. They can do that. Good luck, lets put these
#&%*&^&*@ jerks out of business.

I agree with the others. It's a scam! Just try to even find the customer service number to cancel the orders. (I am in the U.S.)

Once I reached the number provided and I was told they were "on vacation for the holiday." That was two days before Thanksgiving!

Recently I did reach an operator and arranged for a cancellation of one of the products. When I asked to cancel the second product as well, I was told she could only handle one product cancellation at a time and that I would have to call back to the same phone number to cancel the other product.

I am now contacting the Better Business Bureau.

I have also been scammed by this company can anyone give me any numbers to call I am in Australia and I was charged for this product nearly au $100 not money i just wanted to throw away like this, I purchased the trial for dazzle smile, I have got my credit card blocked at the moment so no more transactions can come out from this company but I still want to call them and put a block on it... can anyone give me any numbers to call that will work from Australia?

YES WTF THIS HAPPEND TO ME TO...I PAID 2.95 ENDED UP BEING CHARGED 89.95...THIS IS A SCAM AND DOES NOT WHITEN TEETH...STICK TO CREST WHITE STRIPS.

I just got off the phone with a customer sevice rep from Dazzle White. I was not a happy person. I told them I "do not" want any more shipments and "do not" take any more money from my account. I also told them there are a lot of pissed off people and I hope they change their buisness practices. I've learned my lesson!

I couldn't agree more with 'katkmd'.

I know am such a fool for falling for this scam. I'm utterly appauled by this and I see I am one not the only one - of perhaps hundreds of thousands of people all over the world! Still doesn't change the fact that I fell for this hook line and sinker, but at least there are hundreds of people on the internet who have been there and can offer advice on their experiences.

I have had my bank card cancelled- luckliy my bank CALLED ME to check if the payments were genuine. One got through of £53.00 which I am on the road to claw back - the other payments were automatically stopped. My bank was actually aware of this so called company- and my advisor said 'oh, I've heard of this 'company' before' and immediatly advised me to cancel my card!

I too am based in the UK and now commence my battle with this 'company' to retrive my money. What an utter nightmare.

I too have been ripped off. I have followed your link only to get a number that is available in 'mountain time' No meaning whatsoever to a UK person. I am desperately working with the faud team at my bank. There is NO online facility. The web link posted only provides numbers which say to call in 'mountain time' then don't say what that is. The internet is FULL of forums complaining about this scam. You do not make your t&c clear. It is beyond misleading. How does a UK person get hold of your company to cancel. Really really poor show to claim this is anything other than a total scam.