Priority Direct Marketing / Refund
I kept receive a call to lower my credit care (APR) annual percentage rate
of 28.35% on Discover card at that time I had a balance of $1, 830.88 and about (3) other credit care with all together total about $4000.00 in credit card debt. Poriority Direct was in insist! insist! insist! they could save me lost of money and 100% sure they could lower my (APR) after promising they could save me $2, 100.00 would cut my credit in half, minus $590.00 which they charged on my credit card. I was saving $1, 510.00 they convince me that I was going to pay the (APR) anyway and look at the $590.00 as part of the (APR) that would be saving. Priority Direct could not lower my (APR) on any of my cards and I ask for my Refund back and they agreed, but they lied and for (3) three month I have trying to get my refund. The $590.00 was was posted to my WaMu acct. on Jan. 14, 2009. I have call so many, many, many, times and they just keep lying, telling me ( Josh manager) and Jason, Elizabeth, Mary and now I was told the manager Marian will call me back, I though it was done, I'll call you back, and never call, just the same thing over and over for the last few months. I hope it is something you can do to help, because I am out of options, what can I do? can someone help? these people need to be stop! Please Help.