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CB Business and Industrial Review of Priority Club Rewards
Priority Club Rewards

Priority Club Rewards review: Scam 1

B
Author of the review
3:34 pm EST

I had to stay in Candlewood Suites for almost 2-months. When I checked-in to the hotel, the staff gave me the information notice about a free nights or double points offer. I enrolled for free nights after 12-days and When I called and asked the Customer Service, when I would get free nights? I was told that, I had to check out from the current hotel and stay in other IHG hotel then and I had to come back to stay in the same hotel, then only I would receive my free stay, what a SCAM.

Again when I called the customer service and asked to cancel the offer, I was told that it could not be canceled. Moreover, I would not be given the points for the initial 12-days of stay, before sign up for the free nights offcer. When I asked why, I was told to read the terms and conditions as mentioned in the office.

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LinK29
, US
Aug 25, 2010 3:20 pm EDT

I have several qualifying stays that I am not receiving credit for. I have filed the appropriate missing rewards forms, but no response.