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primetime wireless / Do not use Prime Time Wireless!

1 United States Review updated:

I bought this phone 3 months ago and went to load more time on it and was told they no longer support cdma phones that I would have to buy a new phone... I pointed out that there web site still said they supported it and they were like oh well I guess we haven't updated it yet. DO NOT USE PRIME TIME WIRELESS!

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Comments

  • Ni
      29th of Aug, 2007
    0 Votes
    Prime Time Wireless - Poor service!
    United States

    I haven't even had the phone long until it cut off on me talking about service required and when i called them about it, they talking about i have to buy a new phone. I will not use prime time wireless again!!!

  • Re
      17th of Sep, 2007
    0 Votes

    Do not use primetimewireless because you cant even buy cards over the phone and it can be stressful especially if you live in Roanoke va. every tim,e i go to there store there is no one there and they do even have sign saying when they open and when they close. They are a rip off

  • Pl
      13th of Nov, 2007
    0 Votes

    These junk phones take minutes on FREE nights and weekends .its only a couple but its still ### either way. I would not suggest anyone to get one. Unless you have money to throw away. The voicemail number preprogrammed into the phone is some old lady so where is this voicemail they say comes with the phone? Leave these junks alone.

  • Jo
      26th of Nov, 2007
    0 Votes

    The Marathon gestation in North chicago, Il. that sale these Prime time wireless phones charge a so called $2.00 activation fee for buying the cards for adding minutes and will not give receipts.

  • Sh
      21st of Dec, 2007
    0 Votes

    I too was sold the primetime wireless phone. They sold me on the free nights and weekends. It costs 2 minutes each day whether you use it or not. Not a problem. But I have to call every single day because they take 2 extra minutes off and say it's because the computer is being upgraded. Honestly, who upgrades their computers every single day. Then the customer service acts like I'm stupid when I tell them their computer is stealing my minutes. I keep a log. I have refrained from using my phone at all during the day just to see if it was me making the mistakes or them. It is them. I have nearly gotten into arguments over this with their reps. They are rude and think that the computer doesn't lie. It steals our minutes. It's wrong. We need to figure out how to stop this. Can't get a refund on phone either. I am so upset with these people.

  • Da
      22nd of Dec, 2007
    0 Votes

    Yeah i am from toledo, ohio and i am on a trip to Alabam and ma phone roams and doesnt get a signal. And on Friday i had 50 un used min and i checked on saturday they said i had 46 mins left.

  • Sh
      13th of Feb, 2008
    0 Votes

    i have moved to tennessee i can not get primetime wireless cards here so i got on there website to purchase cards there website keeps saying that it is verifying how long does it take to verify 2 days later it is still verifying i wrote an email to them to try to get assistance in purchasing minutes on line and they will not even write me back there site for purchasing cards on line needs to be updated or redone or something and they need to answer emails they are losing business because i am not gonna wait too much longer before i am forced to get another phone somewhere else lets see if they answer this complaint this will decide if i drop primetime or not no answer will definitly make me go somewhere else there is alot of pay as you go phone companies out there

  • Ey
      1st of Mar, 2008
    0 Votes

    I can't use my phone during the day or it'll charge me FIVE minutes per minute I talk! I only use it for nights and weekends, if you do choose to use these people make sure you call them and tell them to cancel the text messaging service because the texts don't get sent to your phone anyway and they still charge a minute per text! I use pageplus for my daytime minutes, they offer great service. They have a free nights and weekend package but charges a dollar a day opposed to primetimes $.40 a day. Also only get a ten dollar card with primetime as after 30 days your service automatically cancels. They pretty much suck but who can beat $.40 a day for free nights and weekends?

  • Ph
      16th of Mar, 2008
    0 Votes

    Garbage, ###, and knowledge of customer service is how I describe Primetime wireless. This company needs to go out of business. I would not suggest this phone to anyone, not even a child.

  • El
      19th of Mar, 2008
    0 Votes

    I have been trying to reach them for the past two days. The minutes sthat i had are gone. The automated phone only rings until the operator comes on and tell you that the call can not be completed. I bought cards to recharge the phone and now i can't use them.

  • Ma
      19th of Mar, 2008
    0 Votes

    Well I don't really know but I just got this phone from primetime like a month ago and I don't have anymore minutes but I cannot call the number nor can I go to the website and I've been searching to see if they don't have it anymore or whatever happened and my boyfriend uses it too and he and his friend can't call the number either because it just keeps ringing and ringing like theres not an end. So I would like to know how we will put in more minutes and yes I know it does keep taking minutes away on free nights but I don't really care as long as I get to talk for a while..

  • To
      20th of Mar, 2008
    0 Votes

    this company seems to have taken the money and ran. My phone was turn off on sunday (free nights and weekends) this has to be the third or fourth time that this has happened. I keep a ten dollars card in my wallet just for this purpose. Low and behold I cant get through to load the minutes, so for four days now the card is just like the phone useless. I plan on contacting the fcc and better business bureau

  • Ar
      25th of Mar, 2008
    0 Votes

    I guess the company has completely gone under as of a few days ago. I don't know. I purchased the phone back in November and would add like a token amount of the $10 card with free nites and wknds till i realized what a rip off it was; I just never used enough minutes on weekends or evenings to justify having to buy more minutes like every 5 days. This last time I bought the $10 card at 105 anytime minutes. I don't know if there were extra charges or what (and apparently, according to some of you, there probably were) but i had only used half my minutes over the course of a week when it said I pretty much out. I don't know if I had enough minutes or what, but either way, when I went to purchase more, the gas station attendant told me that the company went under like a few days ago (sat 3/22 was when i talked to him). Now, their number just rings and rings, another number is busy, and I can't get their webpage to load. So, yeah, that's why they've sucked alot more lately than usual - they don't exist! Contacting the fcc and better business bureau sounds like an excellent idea.

  • Al
      25th of Mar, 2008
    0 Votes

    Ripp offs I bought a phone card a few months ago for just in case I have personnel problem in which I could reactivate my phone to bail out of an abusive situation and now I can, t even get my money back for the card as well as be more safe.
    Thanks alot

  • Na
      1st of Apr, 2008
    0 Votes
    primetime wireless - went out of businees without notice
    primetime wireless
    United States
    Phone: 619-727-1493
    primetimewirless.com

    i recently bought mintues to add at a local store---when I went to add primetime no longer answers. please investigate their customer service number 1-888-231-1999 . how can I get a refund for the minutes I can no longer use

  • Na
      1st of Apr, 2008
    0 Votes

    the corrected email address for primtime is primetimewireless.com

  • Ki
      2nd of Apr, 2008
    0 Votes

    This company should have been reported. They are the biggest rip off I have seen in pre-paid carriers. I would add a $ 10.00 card on Saturday when it is suppose to be free ( Yea Right ) . Monday Morning I am out of Min. I thought i was getting a good deal I had a nice flip motorola phone I had good reception. Then reality kick in and kick me in the butt. The store where I purchase the phone has stop selling them, because they are a rip off.

  • Al
      4th of Apr, 2008
    0 Votes

    Prime Time has been bought out by All Around & they will start your phone with a phone card of theirs or an unused Prime Time card. Their number is 888-525-8482. They are very busy right now so keep trying if you don't get thru you will eventually. You need the ECN number off the back of your phone & the model number & you can keep your old number it will just take longer to activate (24 hrs.). Good luck.

  • Da
      8th of Apr, 2008
    0 Votes

    i hda this bull ### of a phone for 6 months, from the supposed to be free nights and weekends to the 2 min a day to the 4 min a weekend. now the phone number you call to put mins on your phone is disconnected. and the customers line 2. trust don't waste your 70.oo on a phone that claims you can get in the internet and text messaging, and it doesnt even work, and they charge you even if the internet doesnt work... waste of enegry and thought and plus the ### theres a bithch that answers the phone and she gets al smart for no reason so i tell her about herself and that [censored]y ### company she works for...

  • An
      12th of Apr, 2008
    0 Votes

    Let me tell u, I wouldnt complain if i was any of you guys, I mean ur getting unlimited nights and weekends for a few minutes a day, you can talk untill ur blue all night and all weekend, and yet ur complaining .you have to realize that they r there to make money they r not a charity ...and as far as the primetime wireless & the all around wireless i think its one and the same they did that either to scam the goverment or some lenders or may b even scam some share holders even, who knows but i know one thing who ever is leting them have the minutes, is in on it also otherwise all around wireless wouldnt b able to keep the same #"s but hey if they can get away with it more power to them ...as long as they keep the nights and weekends going

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