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CB Courier and Delivery Services Review of Prime Express International Courier Pte. Ltd
Prime Express International Courier Pte. Ltd

Prime Express International Courier Pte. Ltd review: Irresponsible courier service! 11

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Author of the review
2:59 am EDT
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My sister sent document from Indonesia and this courier lost it. Agreed with the compensation ( 1 day service courier from Indonesia ), yet till now they don't seem want to settle this matter. I don't want the lousy service and decided to use DHL to send my document. I'm going to pursue this matter bigger as I really upset with their staff attitude, and bad service. Please don't use their service otherwise you'll ended just like me.

11 comments
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Aisha Fauzan
, US
Oct 20, 2023 12:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Don't use this cargo service ever..the worst service ever. its been more than 80 days after the shipment from Abu Dhabi but didn't receive to srilanka yet...

REALLY DISAPPOINTED đź‘Ž

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Sammy Singh (Sam)
, US
Oct 22, 2023 10:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Dear, I sent my cargo as well, still it didn't reach Srilanka. Please send me a w.app [protected]

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Tasneem Modak
, US
May 18, 2023 2:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Third class service provider.keeps on posting false advertisment. False commetments. They took my parcel by promising that they will send through express sea cargo to deliver it with 30 days. Now almost 3 months the material is not delivered to metropolitan city like Mumbai.

Neither the Abu Dhabi nor the Mumbai office able to give proper reply when the material will be delivered. Third class service don't look for their low rate. It's just headache if you opt for their service. They are not lifting the call not reply to whatsup messages. Never ever take their service in future.

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Fabian Dsouza
, US
Apr 27, 2023 3:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am very disappointed with your cargo services.. because of you don't deliver the goods when it required and within the time period you promised. Still I did not received it. It is more than 70 days. Also, the customer service of Cargo House in very bad manner Again, I will never ever recommend to anyone to send the goods through this cargo service... Also, who wants to get the services from this cargo service PLEASE DON'T USE THIS CARGO SERVICES...

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Black Eagles
, US
Dec 22, 2022 8:51 am EST

I am very disappointed with your cargo services.. because of you don't deliver the goods when it required and within the time period you promised. Still I did not received it. It is more than 20 days. Also, the customer service of Cargo House in Sri Lanka. Again, I will never ever recommend to anyone to send the goods through this cargo service... Also, who wants to get the services from this cargo service PLEASE DON'T USE THIS CARGO SERVICES...

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Black Eagles
, US
Dec 20, 2022 6:34 am EST

Shame on ttheir services. Specially if someone need to send something to Srilanka, do not use this cargo services... please... because of they do ot care you and disrespect to the customer. Better if you used any other cargo services than this company... Cargo House srilankan clearence company. Never ever improve their customer services. Don't use this company...

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SQuadri
, US
Jul 10, 2020 5:38 am EDT

I really frustrated with the service n staff, my cargo got a custom cleared on 18th june 2020 in India but till date they didn't deliver I log complaint with higher management in Dubai prime cargo office ...after there instructions they r not delivering the shipment in india ...such a unprofessional..kindly dont take there service ...

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Wang Uniforms
, US
Dec 24, 2017 12:37 am EST

Very bad service from dubai also, they promise to deliver in four days but after 20 days still not deliver and they are not replying also on mails..

Unprofessional company prime express dubai courier

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Komplaint
, SG
Oct 04, 2011 10:17 am EDT

Yes I totally agree. Their customer service staff (malay lady) very rude & provide bad service. There's once I saw their courier man supposed to deliver package to my house (cos earlier they called me to inform of the delivery) but instead of checking for my address, he just simply walk to my neigbour unit & knock on their door (2 unit away from me). So I called him to double confirm if it's my package. Then he sees the package again & realised that he made a mistake. So unreliable. What if he may a wrong delivery? I would have lost my package

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imthi
, SG
Nov 25, 2010 12:19 am EST

yes, sure. this company very louzy. i make mistake to choose this courier.courier means wht? for use of urgency but this service louzy, no words to tell.

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Alice - shop4family
, SG
Dec 17, 2009 11:19 pm EST

tell me about it man!
i did experience super lousy service and bad attitude from the staff
wrote complain letter to the person in charge via email
he responded and explained that the matter was under investigation - that was 1 month ago
til now still no news
i guess not only the staff but also the boss has no quality
forget about this company
so many others out there - which are better
i dun mind paying alot more rather than this cheapskate company
they are rubbish!