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CB Business and Industrial Review of Price Shuffle
Price Shuffle

Price Shuffle review: Unauthorized Credit Card Charges 41

N
Author of the review
2:02 pm EDT

I found this site through a supposed "news" article on the internet and was lured in by the potential to try the site out with 100 free bids. I signed up for the account and was directed to a page to enter my credit card information. The web page is so fractured in appearance, that many portions of the site appear to be ads. I reviewed the box requesting my credit card information multiple times before submission to make sure I would not be charged a fee. The next morning, I discovered a charge for $149.75 on my bank statement. I immediately contacted the company via email, as instructed by the company's voicemail system, and requested a refund. I received a prompt email stating that the terms and conditions were "clearly stated" on their web page and that bids are nonrefundable. Since there have been so many complaints listed against them on websites such as this one, I sent a follow-up email contesting that their website was "clearly" labeled and, again, asked for a refund.

41 comments
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eli smith
La Canada, US
Oct 31, 2010 1:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Nurith, we are always willing to work with our customers. We do want to help you resolve this issue. If you were told that the charge was due to the terms and conditions, that was simply our billing department notifying you of how our site works and how the information is available before you commit to purchasing those bids. The 100 bids are "bonus bids" upon an initial bid pack purchase. Again, we would like to resolve this in a matter you see fit. Please contact us via email or call in during business hours to speak with one of our customer support representatives so we can rectify this.

Eli Smith

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