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Prestige Financial Services
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2.8 41 Reviews

Prestige Financial Services Complaints Summary

19 Resolved
22 Unresolved
Our verdict: Dealing with Prestige Financial Services, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Prestige Financial Services reviews & complaints 41

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2:36 pm EDT

Prestige Financial Services Illegal, Harassment, bullying

I am experiencing harassment from Prestige Financial. They contact me on a daily basis, they threaten me constantly. Ask for one amount and then change their terms with out notification. They have contacted my references and landlord daily and advise them of my financial situation. They have called me at work even after being told not to because it could cost me my job. They threaten to reposes my car when it is not even a week late and even when forms of payment have been made. I have asked numerous times for them to send me a copy of my contract with the terms that I supposedly agreed to and that they have the right to do these things and also a pay off amount and they have not and will not even acknowledge my request. The constant bullying and harassment is intolerable, unprofessional, unethical, excessive, and I don’t see how legal. Also how the dealership does not disclose this information regarding the loan company they have to secure your loan, is that legal?

I have submitted comlaints to the Federal Trade Commision, The Better Business Bureau and also the Office of Consumer Affairs. I have kept all written emails. I refuse to talk to them on the phone. I really wish that with all the people I see complaining about them could join together and get this stopped.

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I'm not scared Prestige come get it
Laurel, US
Oct 29, 2013 1:38 pm EDT

Prestige is full of crap, they threaten and I cuss them out everytime, I tell them I'm not scared for them to come get the car...Its a piece of slow crap anyway, I have been paying almost $400 a month for 2 1/2 years minus 3 or 4 payments put to the rear that's almost 11000 dollars on a $16000 dollar loan only to have paid $2000 in principal, I feel like a new fool. On top of all that, they won't give me a copy of my contract or payment break down (paid to principal and paid to interest) or payment history and I have been asking for a year. I don't know what else to do. So I'm about to get another vehicle and let them come get this piece of crap. They won't come, so don't be scared and change all your information, I don't let them know where I live, as they called my neighbors when they did know, and spilled my business. I let them keep my house phone and they called Saturday 16 times back to back but I never answer that phone so they can keep calling, I made sure they will never get my job number, because they will cold dial all numbers close to your phone number in hopes of getting a co-worker and to embarrass you...Guess what Prestige, I don't care who you tell I owe you...with all this harrassment, I feel like you owe me!

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sassytexan
, US
Jun 24, 2011 3:52 am EDT

Has there been any class action suit against this company.. My husband's loan was for 20367 he has paid 30000 so far... And still owes 10000 ... They harass me and I'm not even on the loan or a reference... I don't understand how they can even call me ... Is there something I can do

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Hughes Ellzey
Houston, US
Jun 10, 2011 5:56 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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dealwithit
, US
Apr 27, 2011 12:09 am EDT

There is a post by a former employee. They are full of crap, and tell everyone they are going to repo vehicles. I traded my car in, and they threatened to go to the dealership and pick it up because I was 3 days late. I laughed in their face and stayed calm. I called the dealer and made them aware, and they told me if they pull that crap, they will be dealing with the states best legal team on my behalf, so let them try. The employee says they do this to everyone, and nothing happens. Call your references, and tell them if Prestige calls, let you know what information they give out so they could be a witness. They are horrible, and you did the right thing by reporting them. Continue to do so. You need to call them, but record the call. Check and see if it is legal in your state to record a call without telling them. It is legal in 32 states to do this. If you get them being abusive on recording or email, you will own the car. They don't know the laws, but they do know their subprime customer base usually doesn't know their rights or have the money to hire an attorney. I have dealt with themfor years and it felt so good to finally call their bluff. Some is not making their numbers and I couldn't give a flying *******

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4:58 pm EDT
Resolved
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Prestige Financial Services company reputation

I was recently given some information from my attorney after my recent bankruptcy and told that since i would be surrendering my car, i might want to look at using prestige financial to purchase my next automobile from. i thought it might be a good idea to look online and see if they were with the bbb, and to my surprise i found that they were not only with the bbb, but they had numerous complaints from many, many people who were just trying to fullfill there obligations, or who had some degree of hardship and still trying to complete there payments .WOW! soooo glad i looked befor leaping.i just got out of a horrible sitiation with my bankruptcy and certainly did not need more of the same. so thank-you to all who have taken the time to post their comments, it wasnt in vein, because i for one will not ever consider dealing with this company.i will just save for a car...thx again to you all...

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cindy creen
Davenport, US
Feb 16, 2016 12:51 pm EST

pjrestige has approved a finance for me to purchase a vehicle. In doing so, I have had to go to enormous amounts of paperwork to send them on a aily basis. the car was delivered to me, papers signed, income sent and verified with ss office. two weeks after I have my car, I m told their taking it back because my bank statements don't match up. first its a new account, second I have back pay for my retirement, I have gone thru endless amounts of time providing everything they needed, . now they want a conference call with ss, I said no and was slammed by the manager, these people are being turned into the auto finance dispute resolution and my attorney, I have a bill of sale, they took my other car I put 3000.000 cash down, I'm tired of this this company is unworthy of being open and screwing people all the time. . u all need to shut them down. turn them in. so they don't keep doing this

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Hughes Ellzey
Houston, US
Jun 10, 2011 5:57 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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4:23 pm EST
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Prestige Financial Services Harrassment

This is the worst finance company I have ever delt with. I bought a car in 2003 and it was financed by prestige
I quickly relized that there was no grace period for your payments and that they would start calling me a few days before the payment was due and also my job and my family members. I lost my job in 2008 and was having a hard time paying the payments but because the car was almost payed off I kept trying to find ways to pay the payments then they came and reposed the car in Dec of 2008 and wanted me to give them almost $ 3000.00 dollars to get it back but said they would waive the fee's and I could get it back for $ 800.00 So I barrowed the money and got the car back but they did not waive the fee's just added them to my loan. The original amount of the loan was $30, 000.00 and I paid them about $ 31, 000. They repoed the car and then had nerve to call me and complain about body damage on the car and accuse me of trying to work the system and now they are trying to garnish my wages for $ 4000.00 in added interest and fee's. I am speaking to an attorney this week but I wish there was a way that all the people that are writing complaints could get together and find a way to sue this company and put them out of business. I cant believe that what this company does can be legal. If there is an attorney out there that is willing to do this I would love to here from you and I am sure many other people would like to also. I am even willing to put my email address on this complaint in order to here from anyone who can help all of the people filing these complaints. [protected]@gmail.com

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DennisAZ
phoenix, US
Feb 11, 2012 4:30 pm EST

The representative over my account for the past 5 years, calls on the due date every month, emails & texts me to inform me of the car note is due and to call her to schedule a payment. Since having the loan, I had about 3 late payments (payments not made on the contract date), but were able to get PFS the payment in the same month. Recently, I called to see if I could get the interest rate lower or refinance with them. I was told the only way to do that is if I schedule automatic withdrawal which could lower it over time or go to another bank PFS does not refinance there HIGH INTEREST LOANS, you are STUCK with it! I would NEVER recommend them to ANYONE!

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Hughes Ellzey
Houston, US
Jun 10, 2011 5:57 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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Prestige sucks
, US
Mar 10, 2011 7:35 am EST
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File a complaint with the Colorado State Attorney Generals office go online and look up the address on Sherman for the consumer division, they have the forms that you can fill out online and just print off and mail them certified with all of the loan documents and any correspondense that you might have with them. It's easy and painless the more that get a complaint in the better it is for all of these people that are to scared to do it.

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10:01 am EDT
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Prestige Financial Services Collections

I wish we had researched this poor excuse of a Finance Company prior to signing on the bottom line. I am in the process of filing formal complaints with the Attorney General of my state as well as Utah. I worked for a Collections ATtorney for quite some time and I know for a fact they break every rule and then bend over and break it again. They do not have a clue what professional conduct is. Text Messages, Phone Calls, Emails, Rude voice mails I am so done with their behavior. The thing is you wonder why a large company like Larry H. Miller would associate itself with these tactics and put up with them. Are they that desperate for money? I am going to do everything in my power to get our loan through our Credit Union but until them I am stuck with these YAHOOS and their rude behavior. I would encourage anyone with credit issues to do your homework before signing on the bottom line with these idiots. I have read the complaints on this site as well as many other sites it seems I can't find one SATISFIED Customer that is really sad don't you think? Anyway just wanted to throw my two cents into the mix.

Cyn Moore

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Hughes Ellzey
Houston, US
Jun 10, 2011 5:59 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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2:08 pm EDT

Prestige Financial Services Awful company

They called my references BEFORE THEY CALLED ME! And told them it was prestige financial regarding my Corolla! (my payment was 2 days late!)They violated my consumer rights by doing so! when I called them they told me I obviously couldnt make my car payments, to get off the phone and borrow money from someone.. they said "Do you pay your house payment late?!" I told her I wanted to speak to her boss, she said she didnt have a boss, she said if i didnt want to talk to her to quit calling!By far the trashiest company I have EVER delt with!

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:00 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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3:04 pm EDT
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Prestige Financial Services Shady Tactics

I have an auto loan with this terrible excuse of a company, I have made 56 payments on a car loan and back in Feb of 2010 I had open heart surgery. I have made all these payments for the better part when due with a few being a few days late. They told my wife they would help us out when she contacted them back in Feb before the March payment was due, anybody that has a loan with these guys know they will call even before the payment is due but after that conversation with my wife we heard nothig for several weeks I had to call them to arrange my paymant. Since then we have tried to work with these holes and to date I am three days late with my payment, I called in to set up my past due payment and the girl was very nice and offered to discount my payment by fifty bucks if I would set up two. I told her thanks but all I would commit to was the late payment she asked me to hold while she completed the transaction and then her boss got on the phone and started his routine of harrasing people and would not stop. This guy is a real A-Hole and needs to be put in his place. I told him what he could do with his threats and hung up on him. DO NOT do business with these people, if your credit is such you have to use them DON'T.They will make your life unbearable. I only owe these ###s about $2500 on the loan and as is it will be paid off six or seven months early and they still give you crap! Don't use them hopefully they will GO AWAY.

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:01 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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1:58 pm EDT

Prestige Financial Services Please dont do buisness with them

Prestige Financial and its representives are the most rude and ridiculous company I have ever dealt with in my life, not only do that not offer there customers any type of a grace period, but they had the audacity to call and harass me every day after I had traded my vehicle in, and informed them that they would be paid off within 10days, which is what their rep said the pay off offer was good for. They told me it was still my responsibility to make a payment on a vehicle I no longer had. Please dont do buisness with them!

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:38 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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12:06 pm EST
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Prestige Financial Services Harassment and Rude

I bought my car in 2007 from Prestige Financial I made sure all my payments were on time and in September 2007 I ran into a financial bump I called my representative asking if they could give me a five day extention of course I got the speech of them not giving extentions and they needed at least 270 to close out the month.

I came up with the money and the next month the day my payment was due at noon a representative called me telling they hadn't received my payment yet when was they going to get it. I was like what in the heck is this it's noon and I was at work and didn't plan to make my payment until I got off of work because I paid all payments online which is also a rip off becuase they charge 10 buck to pay quick pay. It has been three years and they switched my representative that is a Cruella De'vil in the making.

I had been called a liar and harrassed at my place of employment multiple time when I nicely asked her not to call my place of employment, she continuously called my place of employmen and harassed me telling me she was going to pick my car up at my job. All I know once I pay this company I'm gonna tell them where to take a walk.

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:42 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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4:00 pm EST
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Prestige Financial Services HARRASSED AT WORK

THESE CROOKS ARE CALLING AT WORK THINKING THEY WILL HAVE ME FIRED. MY BOSS PULL THEM UP AN SINCE THEY ARE ALL OVER THE INTERNET WITH A TRILLION COMPLAIN SHE LAUGHED AT THEIR STUPID CALLS. I CAN SAY SINCE THEY NEVER WRITE BACK TO THESE MANY COMPLAINS THEY REALLY GOT NOTHING TO FIGHT BACK SINCE EVERY SINGLE COMPLAIN IS A TRUE CASE THESE ###ERS DONT HAVE ANY OTHER OPTION BUT TO KEEP QUIET. THEY ARE THE WORST CAR LOAN CO IN THE STATES, THEY ARE PROBABLY SINCE THEY CHARGE 20% ON EVERY LOAN SCUMS OF THE LOWER ORDER, THEY ARE WRONG AND CANT DELIVER ALL THE THREATS THEY SAY TO PEOPLE, SINCE ALL OF THOSE THREATS ARE ILLEGAL

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:43 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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shilite
Salt Lake City, US
Mar 10, 2010 12:17 pm EST
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I would like to put together a petition and get these son of guns put out of business

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12:19 pm EST
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Prestige Financial Services Worst Finance Company Ever

Prestige Financial is the worst finance company ever. Do not finance with them! BEWARE. They call before your payment is due and tell you it is late, when it is not. They will harass everyone they can in your family and your friends to get you to call. No grace period with these guys. Let's be serious, just about everyone needs some sort of grace period at sometime. I am trying to get out from under these guys and had my loan paid down to $10k and within 2 months I now owe $12k. Payments are all made. It is interest they say. Right! the stress this company causes even if you are not ever late is awful. I cringe every month.

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J. Rooks
Gadsden, US
Sep 28, 2013 1:16 pm EDT

Yesterday I spoke with my account manager about making arrangements . My payment has never went beyond 30 days. Which has never been an issue in the 10mths Ive been with them. This would be the first time I've went passed 30 days. The rep told me may account was 100 days past due. I've made my payments within 10 days of the due date. I explained I can double my payment on the 4th and pay again on the 18th to be be current. they would not accept that arrangement. The guy then forwarded me to another person who said I needed to pay 403 which is less than my car note told him I couldn't do that then it dropped from 403 to 383 to 271. Again another person claiming to be the supervisor said my account manager was taking hundreds of dollars off to help me. Told me to borrow the money etc.. Then I was told I had fees because it was 100 days past. If I had fees they should have told me & it would have been taken care of. The lady was a complete ###! Sorry for the choice of words but she told me if I couldn't pay the 271 by Monday it would go for review & also my account manager for not doing his job. Quiet frankly he had been super nice about everything but I'm done. She also said that if I couldn't pay 271 " what make you think you'll be able to pay over 1000 dollars." It was all I could do to keep from being a ### myself. If they want the car they can have it. I'll deal with whatever but I will not deal with someone being rude & talking to me like I'm a child. Never again will I recommend these fools or deal with them.

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:43 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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3:50 pm EST
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Prestige Financial Services Harassment

I only owe 11 more car payments - I have been paying these people for my van - five year contract - only been reported as late 1 time during that entire period - now my car payment is 10 days late because I lost my job and this crazy nut from Prestige called and left a message on my neighbors phone who I don't even know - how they found out who lives next to me and their phone number is really scary - and the nerve to leave my information on a strangers answering machine - I should cancel the insurance and run the car over a mountain top somewhere - I don't have a job, so how would they get their money then - they are horrible to deal with and I would NEVER deal with them again or recommend them to anyone else - I am calling her supervisor today to complain and they better do something about her.

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bizzybee14
Phoenix, US
May 20, 2010 12:35 am EDT

My boyfriend's dad was recently incarcerated. We started receiving calls from Prestige Financial regarding a car loan through them. They call multiple times everyday! The thing is I don't know how they got our number. My boyfriend doesn't speak with his dad and EVERYTHING we have is in my name. They are even offering monetary compensation for helping them find the car! We have told them multiple times to stop calling and they do NOT listen. Please help us!

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Hughes Ellzey
Houston, US
Jun 10, 2011 6:44 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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Disgusted by Prestige
San Antonio, US
Jan 07, 2011 11:53 pm EST

I lost my job and fell behind with Prestige, as well. My neighbor (who I did know know) came to my door and told me she keeps getting calls from Prestige, and told me they gave her my account information. Prestige has also emailed my someone else's loan information...the email contained that person's name and personal information, and loan information. I REGRET getting a loan with those sharks. I've had my loan for years now and my balance has gone down by about 1500.00 from the original loan. They say it's due to fees and interest. At this rate, I'll pay this 5 year loan off in 20 years or until they kill me from anxiety. They push your buttons and leave disgusting messages, pick a fight, and then hang up on you...they call non stop. I've filed a complaint with Texas Attorney General, but nothing seems to happen. Those people at Prestige are animals.

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mama5
Boise, US
Apr 04, 2010 9:11 pm EDT

They are contacting my neighbors (people I don't even know either) and telling them that they are looking for a missing car. WHAT! That makes me look like I am a thief. That is so not true. I have told them over and over again to come get the car, but they still keep calling my co-workers and neighbors and tell them that the car is missing. UUUUGGGGHH!

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11:37 am EDT
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Prestige Financial Services collections and harrassment

I bought a car at Karl Malone Toyota, in Albuquerque. Since I've had a bankruptcy my credit was shaky. I was financed through Prestige Financial. When I did the paperwork at the dealership, I was asked to give five references or point of contacts in case of an emergency. I asked if those references would ever be called, as I didn't want anybody to be bothered with my business. At the time, I was assured those references would never be called. Yeah right.

About two or three days before my first payment was due I received a "courtesy call" reminding me to make a payment. I thought that was odd, but okay. This went on for a few months. I was late with a payment by a few or so days. They called my references!

I made the payment and made more payments. Then my hours at work were cut and I fell behind. I received something 7-8 calls a day from these people. They would call like three times in a row. I began to think these people were crazy. I would find out later they were calling my references every day, even after being told not to call again.

I had a 2005 kia that had been nothing but trouble from the day I drove it off the car lot. The final straw came when engine blew. I had the car towed back to Karl Malone Toyota. I called Prestige Financial, approximately three days later to come get the car. That was when things entered the Twilight Zone.

Nobody knows where the car is. And I mean nobody. I can't begin to count how many people I have talked to over at Prestige Financial to explain that I no longer had the car. Nor can I say how many times Prestige Financial has said Karl Malone doesn't have the car.

I had one message from Prestige Financial telling me that I apparently didn't care about my credit or anything, blah..blah..blah. They're right, I don't care, because I don't have the car.

The calls to my references turned insane enough that I copied and pasted a portion of the Fair Credit Reporting act telling them that they had to stop calling.

Now my account in the Recovery and Legal Department. Once again they are demanding I give up the car or face litigation. Now, I don't have a car to turn in, because it was turned in way back in May.

I would never, ever recommend this company as a finance company. They do not communicate with each other.

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Hughes Ellzey
Houston, US
Jun 10, 2011 7:10 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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2:56 am EDT
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Prestige Financial Services - thetruth

Prestige is more talk than anything as a former employee the customer would call in and the object of the game is get u to pay on your due date they tell you that they have a prelegal dept, Investigations, whatever the person that they transfer the calls to feels like being to get the money so the goal is get you to pay on your due date if not then scare...

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Prestige Financial Services Mean

The people are so unprofessional, I told the representative that I have a death in the family and they still refused to give me any help. I have had the car for a year and a half and never been ridiculously late. One of the supervisors I spoke to is a a hole. I would never recommend anyone to finance their car through them.

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Hughes Ellzey
Houston, US
Jun 10, 2011 7:11 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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palehand
West Valley City, US
May 12, 2010 9:21 am EDT

So...after almost a year of not making payments, they send a peon to my house and try telling me that they do not need a judgment against me in order to garnish my wages. HAHAHAHAHAHAHAHA! I am now going to get some legal advice regarding this company and their shady business practices.

They have already threatened to repo the car more than once. It still sits in my driveway.
They have already threatened to sue me more than once. Have not received a subpoena.

This company is obviously in no position to do much and they are probably going under. I would recommend filing complaints with your state's AG and with the FTC. If they get enough complaints about Prestige, they will investigate and I guarantee that their investors will not be happy when they all find out they've been investing in bad loans, default loans and whatever else is going on at that ridiculous excuse for a company.

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3:18 pm EDT
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Prestige Financial Services Worst finance company

The people at prestige don't care about u r the economy, the y want there money no matter what. they r always threaghting me with action. this is one of the worst finance companys that i have had to deal with. they're not very nice in the way they approach u at all. i make arrangment somtimes i dont have the money and if they put it through. they call and give me a hard time no matter the explanation, are your cicumstances. these people go to sleep thinking they do a good job but they don't only if they were on the other end.

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Hughes Ellzey
Houston, US
Jun 10, 2011 7:11 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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Catina Davis
CEDAR HILL, US
Aug 29, 2010 10:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

SOMEONE PLEASE HELP...I AM TIRED OF THESE PEOPLE HARRASSING ME WHEN THE PYMT IS 1 day late. I received threating text messages and voice mails and phone calls constantly sometimes 10 to 20 times a day...We really need to have a harrassment suit againt them...If anyone can locate an attorney please contact me [protected]. I have never in my entire life of being a consumer been so direspected like this. The funny thing about my situation is that my 2009 CHEVY IMPALA caught on fire from the tail light 10 mins after my daughter and had just got out. They had the nerve to contact me and tell me that i set the car on FIRE...HELP...

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Mack247
Lakeland, US
Jan 14, 2010 9:02 am EST

Yea, Im glad someone else has the same problems I do.Prestige is the worst by far and why should we as consumers let them get away with this.They are calling my 75 year old grandmother and harassing her. She lives out of state.
I think everyone should get together and file a class action lawsuit against them, they need to be shut down or rethink their threats and harassment policys.
My payment was made on the 8th, but was due on the 9th, they called me on the 11th and said they hadn't received the payment but when I checked with the bank the money was also taken out on the 8th. We need to do something with these people.

Very angry customer

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9:35 am EDT
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Prestige Financial Services violation of entry into bank account

I too became unemployed and started to be late on my loan, after paying ontime for the past 4 yrs.
Prestige called in July and wanted July's and August's payment, they had to have my bank account
number so these payments can be scheduled to go in. I told them I wasn't sure about augusts payment,
and they told me to get in touch with them at least one day in advance. My payment for Aug was scheduled for the 11the, I contacted them on 6th telling them I did not have the money in the bank to please not send that payment in and cause me overdraft fees. Well, they told me too bad, borrow the money or take a payday loan, and went into my account twice, causing me to now owe the bank $70
in overdraft fees. There ought to be a law to prevent finance companies from doing this. I told them not
to go into my bank and specifically said they no longer have my permission to enter my bank account.
Is there anything I can do about this?

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Prestige Financial Services - Innappropriate and illegal collection practices, Charging of erroneous fees and interest

During the course of my loan Prestige Financial engaged in many forms of harassment in their collection efforts. Many times I received threatening calls one to two days before my payment was even due. On the occasions I was late I tried to call Prestige to let them know when I would be able to make the payment. They demanded payment right then and there...

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Prestige Financial Services - Fraud and cheating

In 2002 I purchased a vehicle and the financing was through this company. The contract was for 72 payments, I have now made 69 payments, but they say I owe $8000.00, how can that be. They say that it is fees and interest, my payment was only 552.56 per month. I want to know if anyone has ever been successful with this company. I gave them an alternative to...

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Prestige Financial Services Harassment

Harrassing and calling references on original loan application after being two days late. Was told by Prestige that you can never be late on a payment to them. There is no grace period. After one or two days, these animals are already calling references from your app.

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ladya
Denver, US
Jul 30, 2009 10:12 am EDT

Prestige Financial uses debt collection techniques that are harassing and illegal per the Fair Debt Collections Practices Act. Currently in a very bad divorce, I have found myself living paycheck to paycheck and was late two months in a row by at the most 5 days each. The third month, they started calling several days before the due date to "make sure I was going to make the payment." Here's the thing. It is my ex's car - everything is in his name including the loan, insurance, and registration - and I only drive it while the divorce orders are still in limbo. I tried to get it refinanced but severly upside down in loan so asked ex to come get car, and I would try for new one out there. He refused so still in possession. Now 10 days late (what company honestly wants to repossess a car after only 10 days c/mon) and Prestige is calling me directly despite me explaining that legally they cannot talk to me about the loan since I am not on it and am legally seperated from the loan signer. The man on the phone who called himself "Ryan" screamed at me and said he didnt care and he wanted to know where I lived. Yes, not the address where the car was but where I actually lived. I dont know this man and it frightened me especially being a young single mom. I told him that he had to talk to the ex about it since I couldnt speak with him on the matter. I also gave him my attorney's name and number but he continued to rant and rave and then told me he was calling the local authorities so they could come after me. Ive been in a bankruptcy years back and know he cannot threaten to have me arrested for a debt especially one that isnt mine. In all, just be careful when dealing with this company. I just dont how people likes this can live with themself or how companies that support this stay in business.

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Hughes Ellzey
Houston, US
Jun 10, 2011 7:13 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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3:26 am EDT
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Prestige Financial Services Violating my privacy

I gave several names as “references" and the company uses them as harassment tools and also violates my privacy by calling my references and in detail telling them why they are calling. I have a loan through prestige financial services and my loan was 2 days late. "Maria" has called all my references and in detail tells them she is calling regarding my car loan that is seriously late (2days). She has called in detail to 4 of the references that was given (that I know of). This I feel is violation of the privacy laws that are supposed to be there to protect me.

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Hughes Ellzey
Houston, US
Jun 10, 2011 7:14 pm EDT

Please contact the law office of Hughes Ellzey, LLP if you have had your vehicle repossessed without a notice letter. Hughes Ellzey is currently handling such cases. For more information, please visit the following link: http://www.crafthugheslaw.com/Vehicle-Repossession-Lawyer.shtml or call the office directly at [protected].

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userinmaryland
Silver Spring, US
Aug 07, 2009 1:33 pm EDT

I am having the same problem. When I first took out the loan in 2007 my job and $$ was wonderful, during the 1st year I lost my good paying job and was living on a settlement from that job for 13 months. I made 6 payments up front and asked them to be divided over the 6 months they did not, they compiled some kind of bogus lie and it ended up coming out to 3 months, of which I had no idea they were doing that. So the call began, to me, my references, thank God I didn't list my employer! I have not had any peace since 2007. I have been late 8 timessince the life of the loan and now today they are screaming over $19.00...$19.00 can you beleive it. The email I received from a Mr. Kole Montoya said he will call and email, and bother me and family until they get $19.00. What a fool I was choosing them as my finance company. I am again out of work and recovering from cervix cancer, getting food from a local food bank and they want $19.00...no compassion!

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leah
Alexandria, US
Feb 20, 2009 2:00 pm EST

After 12 hours late Prestige called me and harrassed me every 2 hours. At this point I want to give them the car back. They are animals. They said I can't be 5 days late. Is this a law some place?

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Phone number

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Website

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