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Prestige Entertainment / Never secured tickets promised!

1 1 sound shore drive ste 305Greenwich, CO, United States
Contact information:
Phone: 203-622-5151

I ordered very expensive tickets to see Little Mermaid on Broadway. I was told my order was confirmed and tickets would be delivered to me via email. By Thursday when I hadn't received them, I was told, they had some of them were waiting for the others, but they were be gotten to me, not to worry. On Friday, still no tickets. I was chastised for "calling every 40 minutes" a fact that was untrue. When I told them I had plans to leave early the following morning (the day of the play) they assured me tickets would be delivered by courier to the restaurant. Then I was told to meet them at the theater. Finally at 2:00 I was told they did not have the tickets. They refunded my money for the tickets. I was left eighth grandchildren who were crying and we spent a lot of money on lunch and parking.

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