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trash
Great how quick they are in taking money for nothing. That's for they do very well like professionals.
But their service is a compete trash. I thought their goal was to simplify their customers' lives, but I was so wrong. I purchased a sim card for Switzerland and it didn't work. I couldn't send SMS, I couldn't connect to the internet because it was too slow. In other words, everything was so terribly bad, that I forgot about any idea of a normal trip with a decent connection.
customer service
I was interested in www.prepaidzero.com, but I had several questions regarding their service so I sent them a message. Later I received a reply saying that Prepaidzero will contact me as soon as possible. After two days of waiting I contacted them again and they said that someone will get back to me soon. Nothing again! Last time they said that I will get a reply within 24 hours. That was definitely not worth it.
They never replied to my questions! Horrible disrespectful service, avoid them!
I would not recommend prepaidzero to anyone!
I was going to Europe on a vacation trip and bought a SIM card from www.prepaidzero.com When I arrived at the hotel and installed the SIM I found out that it was not working. I took it out and tried again and still nothing!
Then I contacted PrepaidZero customer service and asked for an advice. Their rep was impolite and said that everything was ok with the card and told that I need to fix my phone. Terrible service! The person was really nasty and impolite! I would not recommend PrepaidZero to anyone!
Is PrepaidZero / IA Solutions legit?
PrepaidZero / IA Solutions earns 69% level of Trustworthiness
Good Credibility Notice: PrepaidZero / IA Solutions rated around 69% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for PrepaidZero / IA Solutions. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Prepaidzero.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Prepaidzero.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Prepaidzero.com you are considering visiting, which is associated with PrepaidZero / IA Solutions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Prepaidzero.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The prepaidzero.com may offer a niche product or service that is only of interest to a smaller audience.
- PrepaidZero / IA Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to PrepaidZero / IA Solutions. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
their sim card didn't work at all
I bought prepaid sim card from the company www.prepaidzero.com. When I arrived at the airport, I decided to check it .It turned out that this sim card didn’t work. I tried to contact someone from this company and I have used my phone, but my efforts were completely useless. No one replied. I left two messages, but I haven’t received any reply. In result I bought another sim card, but I wouldn’t recommend this website to other people.
they couldn't provide sim card on time
I ordered sim card from the company www.prepaidzero.com. I was shocked with such slow services. It was mentioned that they provide these sim cards within couple of hours, but I waited 2 weeks and haven’t received it, because I was already in Canada. Just now I’m trying to get my money back, but these scammers can’t provide even this service. Don’t be fools, so avoid them.
don't buy their chip cards - scam
I won’t advise anyone to buy from the website www.prepaidzero.com. I bought chip card from them, ‘coz I was in trip and needed the Internet. This scamming company promised good speed and they were persuasive, but in reality their chip card was rubbish. I didn’t have speed at all. I couldn’t load any page and it was horrible. I wasted only money. So be careful if you use this website or leave comments if you have horrible experience with them.
The complaint has been investigated and resolved to the customer's satisfaction.
Again: The review that is written by the person "Sem71" has never been a customer of Prepaidzero. Not longer after the review was posted we received an email from a person/company that said they would be able to remove all negative reviews about prepaidzero from complaintsboard.com In return for their "services" they wanted $ 3400 USD.
A few more companies that received fake reviews can be found below:
Trawex.com — no support or help from company
hinterlandoutfitters.com — No money back and no delivery of the order
See attachment.
The previous message is from a spammer "sem71" that blackmails the prepaidzero service by requesting us (prepaidzero) to pay for deletion of his fake review. See attachment where this spammer requests us to pay for deletion of his review. Please ignore this thread.
Overview of PrepaidZero / IA Solutions complaint handling
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PrepaidZero / IA Solutions contacts
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PrepaidZero / IA Solutions phone numbers+31 202 214 805+31 202 214 805Click up if you have successfully reached PrepaidZero / IA Solutions by calling +31 202 214 805 phone number 0 0 users reported that they have successfully reached PrepaidZero / IA Solutions by calling +31 202 214 805 phone number Click up if you have UNsuccessfully reached PrepaidZero / IA Solutions by calling +31 202 214 805 phone number 0 0 users reported that they have UNsuccessfully reached PrepaidZero / IA Solutions by calling +31 202 214 805 phone number
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PrepaidZero / IA Solutions emailssupport@prepaidzero.com100%Confidence score: 100%Supportthroughsupport@prepaidzero.com76%Confidence score: 76%supportgdpr@prepaidzero.com75%Confidence score: 75%communication
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PrepaidZero / IA Solutions addressProf. R. Casimirstraat 34-D, Amsterdam, 1068KC, Netherlands
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PrepaidZero / IA Solutions social media
Recent comments about PrepaidZero / IA Solutions company
don't buy their chip cards - scamOur Commitment
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