Prepaid / Callertune Chaos Revert
I am a customer of Airtel for the past few years. I am absolutely enjoying its signal quality and most of its value-added services apart from one thing. It’s the all-time traditional callertune. Look out for my review below:-
Recently the callertune madness is creating psychic circles throughout the callers. Once we activate the callertune, all we get is this 5 second message. Only after that the callertune starts playing. Fun factor is that the mobile rings immediately (The automated voice have started playing already). I actually thought that it is just another lame ad which doesn’t let the mobile ring till you ear the callertune. My Bad!!!
We activate callertune for the caller to hear a Soundtrack/Song/BGM but this is the 5 second message we get. Press * and 9 to copy this song. Charges 15 rupees per hellotune and monthly charges 30 rupees only.
We have a default 15-20 seconds pulse till the call gets cut, but the voice message eats 5 seconds of our time. Now this makes me say 'WHAT THE HELL?'
Another point to note,
This isn't an occasional happening. The voice message will be delivered to your ear buds every time you call. I guess AIRTEL is operating on six sigma quality. They don't miss a single chance to advertise their callertune. Quite frankly, they eat the customer's money to increase the caller tune’s property value without paying a penny to the customer. I am left wide open asking pitifully ‘Where did my money go?’ This is more like investing on a useless share/stock.
The callers/International customers get irritated because of the voice message. Sometimes people think they're getting a mobile switched off message. The callertune voice message is quite similar to the ‘mobile switched off’ tune.
Now I hope this review might create another (bigger) circle to cover the nasty circle formed by Airtel.