Premier Hotel, GautengReimbursement for laundry

I was in South Africa last and i was staying at Premier hotel in Gauteng. I had sent my red jacket for laundry and when it was returned to me, there were stains on it. I complained to the management but to no avail.
When i returned to my country, the hotel management asked me to courier the jacket to them, so that they will refund me a new one. Which i did but till date no response from the hotel at all. No response to my emails as well.

Can you please help me?

May 06, 2017

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