SUBMIT A COMPLAINT

Premier Design JewleryRude, harass and lie

When I called this Sales person Dardy Hays who I have never meet or seen or even heard of. I introduce myself and told her I would like to return item that my Husband had purchase from her. Sales Person Dardy Hays in Dallas/Fort Worth area say well there is NO RETURNS AND ALL SALES ARE FINAL. (Me) I told Sales Person Dardy Hays in Dallas/Fort Worth area that the receipt does NOT say that. (Sales Person Dardy Hays in Dallas/Fort Worth area) say well then you have 24 hours to return the item. (Me) I told her again that the receipt does NOT say that either and then I read her what the receipt stated. (Sales Person Dardy Hays in Dallas/Fort Worth) area ask me why didn’t I call the day before because the sale has already been process and she can NOT believe I am doing this to my neighbor who is needing the sale to go towards her fee to become a Premier Designs, Inc. sales agent; next she said I know your neighbor has done a lot for you and she watches your kids. I can not believe you would do this to her. (Sales Person Dardy Hays in Dallas/Fort Worth area) said she is not taking the fall for this sale because the item that my Husband purchase was not an order sale so money will be lost. (Me) I interrupt Sales Person Dardy Hays in Dallas/Fort Worth area and I told her WAIT YOU DON’T EVEN KNOW ME I HAVE NEVER MEET YOU AND SHE DON’T KNOW NOTHING ABOUT MY BUSINESS and IF I WANT TO RETURN SOMETHING I ormy Husband purchase ITS MY RIGHT AND I TOLD “ SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA” SHE IS RUDE. (Sales Person Dardy Hays in Dallas/Fort Worth area) tell me this is business and this how she handle business. (Me) I TOLD HER WELL I’M SURE THE COMPANY YOU ARE REPRESENTING DOES NOT APPROVE OF HOW SHE IS TREATING CUSTOMERS AND I TOLD HER I WILL NEVER DO BUSINESS WITHPREMIER DESIGNS, INC. AGAIN. ( Sales Person Dardy Hays in Dallas/Fort Worth area) said well if that’s how you feel that’s fine in an even ruder tone. (Me) I TOLD “SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA” again she is RUDE AND I WILL BE MAKING COMPLAINTS ABOUT HER AND I HUNG UP THE PHONE and called my neighbor and told her everything. (Neighbor) My neighbor said she didn’t know she was that type of person and if that’s the way they do business then she does not want nothing to do withPremier Designs, Inc. and she told me she would call “ Sales Person Dardy Hays in Dallas/Fort Worth area” and see what is going on. So after 20 minutes my phone rings and its “Sales Person Dardy Hays in Dallas/Fort Worth area she tells me in a RUDE TONE. say FIRST LET ME TELL YOU I DON’T APPRECIATE THESE ALLEGATIONS THAT you HAVE MADE ABOUT ME. (ME) I interrupt her AND TOLD HER I DON’T KNOW WHO SHE THINKS SHE IS BUT DON’T SHE EVER CALL MY HOUSE AGAIN AND I WILL BE REPORTING HER and while i’m talking she is trying over talk me and NOT listening to anything I am saying. (Me) I TOLD HER NOT TOCALL MY HOUSE AGAIN AND HUNG UP THE PHONE. Not even 10 seconds “ Sales Person Dardy Hays in Dallas/Fort Worth area” calls back TRYING TO STILL LOUD TALK ME. (Me) I TOLD “Sales Person Dardy Hays in Dallas/Fort Worth area” DIDN’T I TELL YOU NOT TO CALL MY HOUSE AGAIN AND IF SHE CALLS AGAIN I WILL REPORT HER FOR HARASSMENT. (Sales Person Dardy Hays in Dallas/Fort Worth area) say WELL IF YOU WANT YOUR MONEY BACK THEN YOU NEED TO LISTEN TO WHAT I’M SAYING. DO YOUR HUSBAND WANT HIS MONEY ON HIS CARD. (Me) I TOLD HER YES. (SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA) TELL ME TO TAKE THE ITEM OVER MY NEIGHBOR HOUSE AND THEN WHEN SHE GETS THE ITEM FROM MY NEIGHBOR SHE WILL REFUND THE MONEY BACK AND THEN SHE TELLS ME YOU CAN MAKE ALL THE COMPLAINTS YOU WANT MY HUSBAND IS THE DIRECTOR AND HE WAS ON THE PHONE SO DO WHAT YOU WANT IT WON’T AFFECT ME. (Me) I TOLD SALES PERSON DARDY HAYS IN DALLAS/FORT WORTH AREA THAT I WAS STILL GOING TO MAKE A COMPLAINT AND I WAS GOING TO LET OTHERS KNOW AS WELL AND I’M SURE YOUR HUSBAND HAVE SOMEONE OVER HIM TO. AND I TOLD HER TO NOT EVERCALL MY HOUSE AGAIN AND I HUNG UP THE PHONE.

Lu

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