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Premier credit union stockton / credit card

1 Stockton, CA, United States

Their credit card customer service is a joke. I had to deal with fraud issues and was given the run around. They contract out their credit card which then contracts out their customer service.

Everytime I call, no matter what time, I get, "We are experienceing high call volume." Well, if they are experiencing that high call volume all the freaking time, why don't they hire more operators to assist you?

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