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Precision Auto / Costumer Services Rudness

1 Germantown, MD, United States Review updated:
Contact information:
Phone: 301 428 3447

Today (12/30/2008) my husband and I went to Precision Auto in Germantown, Maryland to talk about a previous auto service. The owner of the shop did not appreciated our honesty about the fact my car was having the same issues with the washer fluid. The shop owner got upset with us and refused to work on my car, and demanded that we leave the shop. He escorted us out of the office and then he locked the door behind us. The hour was 2:00 pm.
The shop owner has very poor manager skills, and poor people skills. Triple AAA should not sponsor Precision Auto for their unprofessional services treating their customers.

Ofelia Ansari
AAA Member

An
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Comments

  • Jw
      18th of May, 2009
    0 Votes

    This compliant was reviewed by AAA. I was determined that Precision Auto was NOT at fault and had done everything possible to accommodate this customer.

  • Jo
      21st of Feb, 2014
    0 Votes
    Precision Auto - brake damage
    precision auto
    lake isabella blvd
    lake isabella ca
    United States

    fuel pump replaced and car returned with blown brake booster. Brakes had just been checked and adjusted by another repair facility and were fine before Precision Auto "test drive." Upon complaint and questioning mechanic stated the brakes were in that
    condition when brought in for service.

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