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1.0 7 Reviews

Precise Leads Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with Precise Leads at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Precise Leads reviews & complaints 7

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ComplaintsBoard
R
9:04 pm EDT

Precise Leads insurance leads / unauthorized credit card charge and refuse to refund

One of the most unethical businesses I've delt with in the last 15 years. Signed a contract with them, however they did not nor could they hold up thier end of the contract. I tried to cancel, but they told me I could not get a refund but rather had to buy leads at a higher price than what we originally agreed too. Since cancelling, I have not received one lead. I've called, emailed and left VM repeatedly but no one has the decency of calling me back. Now, thier website has been taken down off the internet and no one picks up thier customer service line. Run from them, they steal money and do not deliver.

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ComplaintsBoard
C
8:16 pm EDT

Precise Leads sales leads life insurance

I paid for $500 in leads per month beginning March 19th. In my first 10 days not one lead was provided. It became very apparent that Precise Leads was not equipped to provide this. I cancelled and requested a refund to my account which was agreed upon. It is now May 14th...no refund. Numerous attempts to reconcile via e-mail and phone calls. NOTHING

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ComplaintsBoard
F
12:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Precise Leads life insurance leads

This is a total scam. I have been working leads for 20 years and this company is the worst lead vendor. Here is how they game you. You need to deposit 300 dlls upfront with your credit card and also leave the card for billing. They will automatically charge your card again for 225 dlls when the balance reaches 75.00 bring your account back to 300 dlls. So they send you over the next couple of days 5 leads per day, the leads are junk and have not requested an insurance quote. So Precise leads quickly bills your card again for 225 dlls. My leads were all delivered at night between 10 pm and 5 am I think this is done so you do not have time to react and wake up to find your card billed again. I do not believe people solicit an online quote during those hours Precise leads has a return policy on the leads that they only allow you to return 15% of the leads which is not even 1 out of 5 leads. The leads they do credit back to you are not credited for at least 10 business days...they delay crediting back to you leads they know are junk so they can continue to bill your card with new junk leads., So after a couple of weeks I cancelled my account, I asked them not to auto re bill while I still had a balance of 109.dlls...which their policy is to pay you the remaining balance with leads. So several days after not eceiving any leads I called them and asked why they are not sending me leads...They send they would turn back on my account...10 min later I had 5 leads in my inbox...junk again...just proving that these are not real time leads and are simply junk. Buyer beware, there are better lead vendors out there.

Note...after two weeks...the leads i submitted for return have still not been credited back to me.

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Is Precise Leads legit?

Our verdict: Complaints Board's review suggests Precise Leads is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Precise Leads, reviewing user feedback and how Precise Leads addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Precise Leads. Trust, but verify.

Precise Leads earns 77% level of Trustworthiness

High Trust Suggestion: Precise Leads evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

A long registered date for preciseleads.com can be seen as a positive aspect for Precise Leads as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Precise Leads's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Preciseleads.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Precise Leads's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Preciseleads.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The preciseleads.com may offer a niche product or service that is only of interest to a smaller audience.
  • Precise Leads protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Precise Leads. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
11:42 am EDT

Precise Leads life insurance leads

I was specifically told that these were hot leads, people who had very recently requested information about life insurance. I was told to send them a text immediately to make contact. I sent each of them a text, then email and called them. Any of the ones I actually got on the phone had no idea what I was talking about and either were not interested in insurance at any point, or may have been interested quite some time ago. A number of them had bad phone numbers or were very young with no children and no reason to be looking for life insurance so were obviously not real leads. (I can open a phone book and randomly choose people myself) The company refused to refund my money. What a waste of time and money. I really had high hopes because of the sales person but why would I pay for so many good leads when they may be giving me one real one out of the entire lot - and that still has not been confirmed. This has to be illegal and I will file a report with the BBB.

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ComplaintsBoard
I
3:29 pm EDT

Precise Leads won't let you cancel just keep charging your card

I am an insurance agent and decided to try Lrecise leads for as a lead source. I wanted to call the prospects as soon as they submitted a request for quote. Precise leads had a minimum deposit of $300. I began receiving leads on March 1st. The leads were coming in the middle of the night which made it impossible to call them immediately as I wanted to do so I emailed Ashley Essig, my account rep to cancel on March 3rd. She contacted me and offered to have them come in a certain times of the day and to lower my autobill to $100 which I agreed to try. This still was not working out the way I wanted so on March 12 I emailed Ashley again to cancel. Their cancellation policy is that you do not receive a refund but keep receiving leads until your funds run out. I received my last leads on March 16th and on March 23rd someone named Bo called me from Precise Leads and offered to fix some things on the filters and give me credits if would I be willing to try again. I said yes but told him that I did not want them charging my credit card again without my consent. On April 6 they charged my credit card for another $100.

I contacted Ashley and explained that I had explicitly told Bo not to charge my credit card without my permission and she said she would have Bo call me. Hours later I still did not hear from Bo so I sent Ashley another email stating that I wanted my account cancelled and I wanted the $100 refunded to my credit card.

Tom the manager calls me a few minutes later and tells me that because I had logged in and agreed to the $100 "rebill" that they would not refund my credit card but would give me the $97 worth of leads I had left. He said that in Bo's notes he did not state that I had told him to cancel the rebill so he would not process the credit. He refused to listen to me and just kept stating that I had agreed and would not be receiving a credit.

I had agreed to the $100 rebill on March 6th, then I tried to cancel again on March 12 and was talked into trying it again by this Bo person which I only agreed to if they wouldn't charge my credit card without my consent! Which they did!

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CariF
, US
May 14, 2019 8:20 pm EDT

Interesting...they owe me $500.

ComplaintsBoard
G
2:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Precise Leads fake leads

STOP!
Agents, as an experienced agent I have used several lead-generating sites but this one is the worst of them all.
The leads are bogus at best. The phone number is either disconnected, or the prospects were never looking for anything,
didn't have an email address at all and the one shows on the lead was fabricated and the person much younger than stated on the lead.

Do not believe what these people tell you that everyone is happy with their leads. Don't give them your credit card number because
they will charge it and they have a no refund policy.

If you have any further questions or have anything to share with me please contact me via luba.[protected]@yahoo.com

Read full review of Precise Leads and 16 comments
Update by GEORGIA_AGENT
Mar 09, 2012 3:24 am EST

Let me guess...you're paid to be Precise Lead's PR person. We run a very successful business...its one thing when you get a few bad leads...but when all of them are bad it is in fact a rip off.
Overworked? Yeah...its called paying money for ###. If this happened to you you'd be mad, too. :)

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LeadOrchard
LeadOrchard
, US
Oct 22, 2018 1:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hey guys, I have one more option for insurance leads is Leadorchard . They provide Guaranteed Exclusive Insurance Leads at Real time. https://www.leadorchard.com/

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Corinne Coffey
, US
Jul 18, 2018 8:52 pm EDT

check out scam report ... go on the web and go check out the shysters... won't let me post the link. It is scam report . c o m

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Corinne Coffey
, US
Jul 18, 2018 8:50 pm EDT

check /link removed/

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Corinne Coffey
, US
Jul 18, 2018 8:50 pm EDT

Everyone read this. https:///link removed/ I have been harassed by these shysters for the past 2 weeks about a 100% totally bogus request for medicare insurance. I am 24 years old. what the hell?

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Ty A
, US
Oct 30, 2016 2:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just used precise leads to help me reach prospects during Medicare open enrollment. They have been sending me leads in the late evening when I cannot reasonably call clients back and at early morning hours before the sun comes up. The prospects I have gotten in touch with say they never expressed interest in the product type they are supposed to be interested in. I tried Precise Leads earlier in the year with very little success but thought things would be different during open enrollment. They are worse. Precise Leads promises real time leads, meaning that as soon as a prospect puts their information online I will get their information and be able to call them. But my leads are all coming in the dead of night and super early in then morning, before I even wake up! I have met hundreds of seniors and purchased leads from other sources. I never knew a senior to be searching for a Medicare plan at 2:00AM, let alone the volume Precise Leads has been sending. They have done this to me every day since I signed up. Precise Leads expects me to believe that 15 people are searching for Medicare plans between 10:55AM and 5:00AM?

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D_Insurance
, US
Jul 28, 2015 1:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Precise leads sell Auto Insurance leads to insurance agents.They are very good at convincing people that there leads are the best in the market.Well they sell 10 cents leads for $7.00-$15.00.Where agents will only get No answers, Not interested, never applied for insurance quote.I have been buying insurance leads for a long time and never faced a problem where all the leads are not interested, no response, or never applied for a quote.

The best part is they take your credit card information, charge your credit card and then stop responding to your phone calls and emails.
If you will ask for refund they will tell you they have no cash refund policy which you read and accepted in terms and conditions when you first login into account.

So no refund all you can get is more garbage leads if you will apply for credit on your existing trashy leads.

If your trying to write policies with there insurance leads it is not going to happen.
It is a scam.

DON NOT BUY THERE LEADS

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Jason Tow
Indianapolis, US
Jun 15, 2015 12:54 pm EDT

Don't waste your time with this company. They will not return your money even though they give you false information when signing up. You never deal with the same person and they will return very few leads. Our filters were no moving violations, home owner and currently insured. We received leads all the time that either had an accident, did not own a home or did not have insurance and they will not give you credit for those leads. They are very shady and I would not recommend ever using them! Also many of the people said they did not request and some thought they were tricked into signing up for a quote. Don't waste your money!

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Stay away from precise leads
, US
May 03, 2015 9:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Precise Leads used their sales persons to solicit business with insurance agents. I was contacted and agreed to a program, but I told them not to charge my credit card until a certain day. They charged my account ahead of that day. I complained and asked for a refund, the person responded was very nasty and nonprofessional and refuse to refund my money. This company is a complete rip-off and be very careful about its business practice. They will fabricate things saying that you had signed a "contract with them", in fact you have never even see the contract.

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JayWilliams
Vancouver, US
Apr 09, 2015 10:39 am EDT

Wish I would have seen this review on Precise Leads. Signed up for $300 worth. The leads are absolute crap. I will tell every agent I know that this is NOT a company to partner with. The Todd Anderson on here TOTALLY smells of an inside person associated with Precise Leads.

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ColbyC
Scranton, US
Jul 03, 2014 1:47 pm EDT

They do not verify leads either even though they claim to. I received a lead from, no joke, Johnny Appleseed, and someone from the company asked if I verified that wasn't the name of the individual. Aside from that comment being idiotic, what didn't help was that there was an entirely different first and last name used for the email. I'm not one to complain about people generally, but these guys are awful. Don't bother.

ComplaintsBoard
G
2:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Precise Leads fake leads

STOP! Agents, are you also became a victim of this greedy shamless company, selling FAKE leads to
agents? Presice leads, Inc sells "internet leads" with FAKE emails from prospects never ever used computer in their
life, people who never applied for any insurance quotes or selling leads with wrong contact info and demographics
and NEVER refund money for those fake leads!
Please feel free to email me T_GLADKOVAATMSN.COM, and I would share with you my negative experience
and money loss with this company, they are very bad business partners.

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Phone numbers

1 866 532 3489 +1 (646) 649-9900 More phone numbers

Website

www.preciseleads.com

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