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pratibha Motors / poor service and over charge of credit card

1 India


I took my bike for service at Pratibha Motors, showroom of Hero Honda for periodic service 20th Feb 2010 during day time.

Pratibha Motors, Dangechowk-Hinjawadi Rd, Nr-Pandit Petrol Pump, Pune-411033

Complaint again Hero Honda showroom
1. My Bike was taken but for service and they 3 hours to service it.
2. After 1 week of service it started giving various LOUD sounds and vibration could be felt in paddles of the bike. I went again they did something and said there is nothing in the bike. But I could feel huge difference in sounds. They were not even bothered to look into the matter properly since it was free service.
3. When I made the payment for oil change and labor charges they charged me 2% extra since I made the payment from credit card, though this is against Bank Norms.

Now I don’t trust hero Honda showroom, please suggest what to do?
Where I should take my bike, so that it runs as it was with less sound.

My driving habit is normal, I dont take my bike abobe 45-50 kmph speed .

Kindly address my issue and tell what to do?

No. ; MH 14BU 4797
Saurabh pahuja

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