PowerNet Global Communications / Lack of knowledge and service
PowerNet Global Communications - www.pngcom.com
I have a complaint against Power Net Global. I tried to use them for long distance coverage and they switched my long distance from my home, cell phone, and a business phone that was a contact number without authorization. They never did get the correct phone number into service. I paid 2 months worth of bills that was not the correct number to be charged. The first month I called and ask about the billing and was told that by paying the bill I accepted charges. I was very unhappy with their lack of service, and general lack of knowledge. This was very important because the service was for my mother who is in a residential home and needs phone service. This was her connection to the outside world.