Power Financial Credit unionDishonest bank

I had a savings account with them that I had to open in order to open IRA account. I kept small amount of money there. Last year I provided my account on PayPal so I visited the branch to inquire about overdraft fees in the event go insufficient funds if such occur. I was assured I would not have overdraft charges and in case of insufficient funds money request would simply be denied.See the Top 10 Worst Complaints in Florida City, FL So I felt safe and did not worry about my balance. But this week I received two statements that I was charged overdraft fees, $35 each. So I went back to the branch, explained the situation to the manager, Annette Serrano. She apologized but said it was a misunderstanding and nothing she could do about it. They lied to me and I had to pay for it! Needless to say, I closed my accounts with them. Dishonest bank!

Feb 12, 2015

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