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[Resolved] Pottery Barn / Williams-Sonoma / dresser delivered broken twice!!!

Good afternoon,

My name is [removed]. I ordered a Room set from Pottery Barn which I loved before this incident. It took more than 6 months to get my shipment because it was sitting in a warehouse somewhere and they didn't remember to ship it! really? Then I get a delivery to find the dresser broken. This happen twice. I ask for compensation and I was denied. This is how you guys treat your customers? It is demeaning and pathetic.

  • Updated by PISSED now!!, Mar 23, 2017

    I ordered a Room set from Pottery Barn which I loved before this incident. It took more than 6 months to get my shipment because it was sitting in a warehouse somewhere and they didn't remember to ship it! really? Then I get a delivery to find the dresser broken. This happen twice. I ask for compensation and I was denied. This is how you guys treat your customers? It is demeaning and pathetic.

Pi
Mar 23, 2017

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