potbelly sandwich works / new policies
there are many new policies, including the skinny menu that has the same name as cutting skinny bread. this not only slows the line down to a crawl, but continually confuses both customers and employees because the customers still don't know what they have, even if some of the employees do. plus there are different prices for sandwiches now, further confusing the customers.
also, the company added a delivery fee, but corporate keeps every penny of it. not one red cent goes to a single person who works at the store delivering the food. the delivery drivers are especially hit hard by this, as the customers are irritated by this new, unknown charge, and assume the drivers get it.
worse yet, the only true redeeming benefit of working for the company(a free sandwich per shift) has been revoked. while working a crappy job and not getting enough hours, at least the employees would be fed. now there is no real reason to stay with the company. turnover rate is at an all-time high, and i personally cannot wait to work elsewhere. i hope the company policies will reflect what employees need, instead of further lining corporate pockets.