PostNet
reviews and complaints

I bought data and wanted to use it today, only to be told that my data had expired. Tried phoning your 082111 line which is less than consumer friendly. Please explain how it is legal for a person to purchase data and then that data is taken away? It is my data, which I am entitled to. This is why mobile phone and data operators are under scrutiny. This is theft!

Around ten days ago I applied for a loan. The company in question had been sending me e-mails regularly for about 10 months and then when I had a small financial crisis I asked if a loan of £5000 pounds could be sorted out.
The company were very helpful and I'm sure they themselves were reputable brokers.
I recieved several phone calls asking for more information etc and several phoned me back and said there was no problem and I could have the loan. I would have to pay the brokers a fee but not until the money was in my account.
Then this morning I got a very similar phone call at 9.55am asking if I was still wanting a loan. I said no, then the 'woman' asked if my address was... and if my post code was...which they were then she asked if my phone was contract or payg.I told her it was with a certain company, and then she hung up.
15 minutes later I went online as it was my usual payday to check my incapacity benefit was in. It was, but, it was £49.95 short and showed a debitcard transaction for that morning.
I rang the bank who said a transaction for £49.95 had been made that morning at 10.02 (literally minutes after their phone call). I asked fhe name of the company which of course was POSTNET Ltd. T/A CGS.
I never at any point gave her my bank details ( just confirmed my address).
Obviously I'm furious but what makes me angrier is that this company seems to take everyone for £49.95 ? and has been doing it since 1998. Why aren't they behind bars, blacklisted or have a red light flash when they try to withdraw money from any account.
AS i said I'm on incapacity benefit and honestly dont know how I'm going to get through the fortnight.

I went to my bank on the above date to withdraw some cash but it stated that i didn't have the funds in my account when provided with a mini statement it said the above company had taken the amount of £49.95 out of my account. how they got my account details i don't know and they certainly weren't give permission to take the money out of my account.

I sent a package from Postnet Kenilworth Centre in Cape Town on the 4th Feb and specifically requested a service that was trackable and would result in POD.I was suggested to use Speed Services Couriers as they would ship to an international PO Box.This was confirmed to me by the owner of the branch(Michael Daniel).After not being able to track it for a while I got concerned as this package contained an immigration application.I went in to the branch to query and was given the total runaround by the staff in the store. I was promised callbacks and follow up and nothing ever materialized.Apparently the guy who handled my package was fired!After speaking to the owner again 2 weeks ago it was established that my package was lost as I had no POD and no tracking method that showed anything.I was then promised a refund by the owner.It is now 2 weeks and I am still waiting for Michael to give me my money which was promised via EFT. This is now amounting to theft as my money was taken and no tangible service was provided.I feel I have been robbed by the owner of the Kenilworth Center branch and will instigate legal proceedings if my query is not resolved ie. i don't get my money back.

I am sick and tired of how the Post office firstly treats their customers and secondly how all my parcels have gone missing or parcels have turned up with no contents in them ...i am sick and tired of this, ive had 25 parcels going missing in the past year.When you email Customer Service Consultant they dont reply .There are ******* in our post office, and i want to make people aware of this .I will no doudt take the Post office to the highest court in the country for negligence theft fraud.