PosterPass.com review: deceptive business practices 184

My daughter ordered 4 posters from these guys and now I have about 10 boxes of posters here at $39.80 each. I called to cancel the services and got the great news of their in store credit policy. I am going to put a complain with my attorney general and with the Federal trade Commission. This type of service is simply a scam.

Dear Jeff,

Have you seen the amount of complaints on here about your company? Wow. May god have mercy on all of your employee's souls. Way to take advantage of internet and art and use it to steal everyone's money.

Ben Burkland
66547

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How do we get them back? this is not worth an attorney but I want to make them pay! hurt!

same thing as everyone. i sent an alert to my bank not to authorize poster pass. i'm going to keep looking to see if anyone found a way to stop this posters. what ###.

i was charged 517.40 in one month for these posters

Jeff Berman, your apologetic posting was dated 218 days ago yet still your company provides less than acceptable methods of providing hard working people with the clear and necessary information regarding to what they may be getting involved in when doing business with PosterPass.com.

If you're truly apologetic, than your business practices would have improved by now.
Your company is a scam until you decide to raise your business standards to a respectable level.

Philip Marinakos

SERIOUS FRAUD! I was charged over 200 dollars in a 1 month period! DO NOT deal with this company! CROOKS!

I ordered 4 posters from posterpass.com on 11-27-08 for the price of $2.00 each, paying for the posters with a Visa debit card. According to my bank statement two money transactions were made with posterpass.com on 11-27-08, one for the amount of $1.02 and one for the amount of $33.96. When I went online to check my bank statement tonight posterpass.com had made another money transaction using my Visa debit card No. for the amount of $39.96, raising the total cost for four $2.00 posters to the amount of $74.94. After viewing my bank statement tonight I immeditely called my bank and had my card deactivated inorder to keep posterpass.com from stealing any more of my hard earned money. My bank took information from me tonight so it could file a complaint against posterpass.com. I personally think that anyone affiliated with posterpass.com should face criminal charges and go directly to jail. I'm sure by now they have stolen enough money to be charged with grand larceny as well as fraud, etc.

I wish I had seen this before I ordered. I didn't know about things. So if I can get help to get my money back please let me know. Should I send back the posters I got that I didn't order? I called and told them to stop. He said to send back my last shippment I just got. So if anyone can let me know something I would be very greatful.
I thought I would get some great posters for Xmas for my kids. I won't be doing anything like that online again.
Thak-You
K Edwards

Posting the link posted above. I think its funny that you get two posters a month and I have been charged the initial $25 for 5 like some and then another 9 charges of $39.80. Funny thing is, it's just been over a month since the initial purchase of the 5 for $25... So maybe my math is wrong, but shouldn't I have two charges of $39.80 at most? Cool thing is, I don't even have em lol. Anyways, just called an canceled my so called membership that I wasn't aware of. Will be shipping them all back tomorrow unopened and we will see what happens. Hope people are getting the low down on this shotty place.

B

Details and Terms

PosterPass.com is proud to offer you the best prices on the highest quality posters from all over the world. We offer an enormous selection of posters in topics as broad as music, movies, art, humor, sports, photography and more. Our goal is your complete satisfaction.

100% Satisfaction Guaranteed. Cancel at anytime.

Select your poster selections from over 300 styles. We are always adding new posters to our inventory. Check back regularly for the latest styles.

* The total cost of your initial order of 5 posters will be $25.00. There is no additional charge for shipping.
* Your initial order will be shipped to you within 10 days of your ordering. Please wait at least 2 weeks from order to receive your initial order. Cancel anytime by calling us at [protected].
* Each month, you will receive your two monthly selections. Feel free to login to the site and modify your selections at any time to choose which posters you will receive. Every month you can choose exactly which posters you would like to receive as part of your membership. Or take advantage of the in-house poster experts at PosterPass.com. They can choose your selections each month for you based on similar topics from your past shipments. For example, if you ordered a Red Ferrari poster in your first shipment, we will follow it up with another exotic automobile poster, like a yellow Lamborghini. Or a classic Picasso painting will be followed by a Claude Monet Impressionist painting.
* And you control what you get once you receive it too. Any posters you want to send back, we will issue an instant refund for if the poster you received is one you would prefer to not get or you change your mind. We are happy to refund partial orders too if just one or two of the posters are less interesting to you as long as they are unopened.
* Monthly Program: Each month you will receive 2 posters and be billed $13.95 per poster, plus $5.95 per poster shipping and handling.
* PosterPass.com is currently available for delivery to US addresses only.
* If you have any customer service issues, please call us at [protected].

I apologize for the trouble you have had with my company, Poster Pass, and I believe I can help you to rectify this situation. Please call to speak to a customer service representative at [protected] as soon as possible. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

I apologize for any problems you have encountered with Poster Pass. If you need any further assistance, please call [protected] and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Donald,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Rishmaa,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Nancy,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Richard,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Jason,

I apologize for any problems you have encountered with Poster Pass. If you need any further assistance, please call [protected] and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Corey,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Meghan,

I apologize for any problems you have encountered with Poster Pass. If you need any further assistance, please call [protected] and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Sandra,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Gary,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Angie,

I apologize for any problems you have encountered with Poster Pass. If you need any further assistance, please call [protected] and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Bill,

I apologize for the trouble you have had with my company, Poster Pass. Please call [protected] immediately, and a customer service representative would be happy to assist you. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Michael,

I apologize for any problems you have encountered with Poster Pass. Our customer service representatives are trained to be courteous and helpful. If you need any further assistance, please call [protected] and a representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Dear Michael,

I apologize for the trouble you have had with my company, Poster Pass, and I believe I can help you to rectify this situation. Please call to speak to a customer service representative at [protected] as soon as possible. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. Do not open any posters you do not want to keep. Unopened posters can be returned for a full refund. To better understand the charges to your account, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5. Here you will find the conditions of the membership your son enrolled in when he originally purchased posters. I hope you find this information helpful.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

heres what you do guys and gals...they charged me 40 dollars and 33 dollars. the minute i received the firs set of posters i called, canmceled my account and told them i was sending the box back. they said once they received it they would refund me. HERES THE TRICK----send it with a delivery confirmation.!

the post office delivered the package on the 6th, and when i called on the 11th they tried to tell me that they had not received them. I politely told them that i had confirmation from the post office that they had received them, and they QUICKLY refunded me all the charges. You have to have solid proof with these people or they will screw you. CALL them and write everything down, including the name of who you talk to. GET delivery confirmation on anything you send back to them, and call right away, cancel your account, a nd save the email they send you with confirmation! it is a bit of a pain, but the money you have to spend is worth not getting screwed anymore!

I am just trying to cancel this overcharging company I sure would like to know where my 2 dollar posters are mine were 39.80 We ought to get a class action suit against them.

I am in shock I was charged over 100.00 in 3 weeks, my posters were not 2 dollars like I thought they would be. I am trying to resolve this shoddy business but I am out a lot of money.

Dear Matt,

I apologize for any problems you may have encountered with our company, Poster Pass. Here at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably discontinue service and provide return shipping information. For further clarification, please see our details and https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

Overcharged over the weekend, more than to which I thought I had agreed. I have a message into them, but have not dealt with anyone directly as of yet. The initial charge is $25 to which I agreed in order to join Reunion.com, promotionally..., but a new charge has just appeared, sending me into overdraft, for 38 dollars and something change. I am regretting my impulsive decision to find out who supposedly searched for me on Reunion.com by agreeing to receive 5 posters at 5 dollars each from posterpass.com, which I thought I could use perhaps as Xmas presents. Additionally, I am holding onto the hope that I will get them to remove the extra charge without the runaround, as exceptional as that may be, it seems, based on the other stories on this page. Thank you, Scotty Aiken

I am extremely sorry for the troubles you have experienced with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. If you must call after 6 pm, please leave a message and we will return your call first thing in the morning. If you are unsatisfied with the frequency of your order, we will reasonably provide refunds, return shipping information and anything else that will make your experience more satisfactory.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com
jberman@homeartsdirect.com

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com
jberman@homeartsdirect.com

I returned there posters about a weak ago and still haven't recieved a refund yet. The box was never even opened. I also thought that the posters were only going to be $2.00 each and ended up getting charged $33.96 for them. I don't agree with there decieving people like that and then getting there product back and not refunding the money they took from me.

Same deal, I ordered 4 posters for 2 dollars a piece. That equals 8 dollars. I have ordered many things off the internet, even car parts and know how shipping and handling works for different things. 4 posters weighs maybe a couple pounds at the very most. All 4 posters came in 1 box but they charged me 6 dollars a piece for them. So the purchase of 4 posters at two dollars a piece ( 8 dollars ) turned into almost 40 dollars. Then not even a week later they send me another shipment and debit my account another 40 dollars. In less than a week my account had been debited 80 dollars for 4 posters that were supposed to be 2 bucks a piece. THis is the most decepting immoral unethical business i have ever done business with. I hope these people get thrown in the slammer for their horrible practices.

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

I am very sorry for any troubles you may have had with our company, Poster Pass. Be assured that at Poster Pass our goal is 100% customer satisfaction. Please call to speak to a customer service representative at [protected] so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com

if you want to get a refund from these thieves, here's some good info:

their corporate telephone number is: [protected]

their warehouse number is: [protected]

the customer service manager's name is Rebecca.

the vice president's name is Eric.

what may be the most helpful info of all:

they get their posters from Pyramid America (http://www.pyramidamerica.com/)

and they get their coffee from European Roasterie (http://76.164.129.95/ProductCart/pc/home.asp)

if you make a complaint to their suppliers then perhaps that will get some real results.

hope this helps.