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Postaljobplacement.com

Postaljobplacement.com review: Faulty website and customer service 6

Author of the review
9:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I paid $70 on 5/15/13 to practice for the postal exam, by 6/2/13 I started practicing their "forms exam" section and begun to notice a lot of discrepancies on this exam every time I took it. For example the question would not match the form in the picture, or the picture would be missing completely. You can't reach an actual customer service agent of any kind with their phone number, nor does anyone contact you if you fill out the "contact us" form for them to respond to you. I asked two different chat agents over an 8 day period, once on June 2 to notify them of the errors I found. Their online chat agent, John, asked me to send screenshots to [protected]@postaljobplacement.com. He said it was the ONLY way to address this issue. I sent several emails with many screenshots of more than one error on two different "form exams" on June 2, no response for a entire week. I talked to another chat agent on June 10th, Michael, and said at this point I now what a refund, due to the lack of integrity and professionalism of their website. Again, he said the only way to process that would be to send the request to the email address I had, they would process it as soon as they got to my email. He stated they get backed up at times. It's now been two weeks. I contacted them trying to follow up, by email, on June 12th and today the 17th. I'm frustrated trying to get my $70 back. Their chat isn't even available on their site now. I have contacted the Better Business Bureau in attempt to urge them to give me my money back. I encourage everyone to avoid this website. There are plenty of free resources online and affordable study books on amazon.com that are much more reliable to prepare for the same exams.

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The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments
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Robert Wainwright
, US
Jan 07, 2016 6:05 am EST

Yes people do not fall for these fake companies like postal authorities and if you do call your bank immediately and get your money back. I got my $115 dollars back just by filling out a fraud report at bayport. Its great because postal authorities actually was the ones that had to refund it! So im laughing my ____ off!

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Tateer
, US
May 23, 2013 3:13 pm EDT

They claim that they can find a job for anyone but it is lie, all they did was taking my money and vanishing. If you consider paying them a deposit better think twice because you might end up being scammed just like I was. This company is total joke and is made with only purpose - scam people!

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iknowbetternow
Rochester Hills, US
Nov 10, 2014 1:14 pm EST

Their ads are a lie. The USPS does NOT hire people as Career Carriers anymore. Everyone starts as a City Carrier Assistant at $15.30/hr, mandatory 6-day weeks, NO health insurance, NO vacation for ONE YEAR! The only benefit is that you accumulate personal leave.
Postal Job Placement will also not pay the hiring bonus if they don't get your request within 30 days of hire.

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Ryan01
Gray, US
Jun 12, 2014 2:47 pm EDT

This company is at it again!(Troy McCawley) www.postaljobplacement.com &
www.postaljobsauthority.com are the same SCAM. One web page has this number on it, Postal Job Placement [protected], and if you call www.postaljobsauthority.com at
[protected] the same person answered so I asked for my refund and they hung-up on me. I did an online from and got a nasty email saying “I would never get my money
back “, but their web page states it is refundable. My friend Ray took the same test
with a Tyler F. Long and the same thing happened, he never got the money back. Their is a case with Tyler F Long, Case 1:08-cv-02053-WSD with the FEDERAL TRADE COMMISSION. After doing some checking on both companies I had my girl friend call and ask “who is the owner” the person said it was a Robert Hanna, she asked to speak to him but never got a call back. It was all the money I had to live off of. How do both companies stay in business? My friend and I have called a Harold E. Kirtz, FTCs Southeast Region [protected] and we faxed everything over to him. He said its fraud what they are doing to people and a shame that they are still doing this to people who are just looking to better themselves.

Caller: Postal Job Placement [protected]
Call Type: Non-profit Organization

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Randy89
, US
May 08, 2014 12:44 pm EDT

She did the same thing to me was rude there new scam is

http://www.postaljobsauthority.com/

there online form done work BIG SCAM

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MS DANEY
Baltimore, US
Nov 26, 2013 8:49 am EST

Hi i had the same problem the manager kimberly was so unprofessional she hung the phone up on me and was so rude. i too tried to get my money back because they where so unprofessional. and its a scam please stay away from this page.