SUBMIT A COMPLAINT

Postal Corporation Of Kenya / Damaged case

1 GLASGOW SCOTLAND, United Kingdom

I traveled with Emirates from Nairobi, Kenya on 21st Jan 2015 then on to Glasgow, UK on 22nd Jan 2015.

Upon arrival, I claimed my bag and was immediately horrified at its condition! My large brand new very heavy leather case was badly damaged forcing me to lift it as I could not wheel. The handle was damaged as well as the wheels... this caused me a lot of inconvenience and loss as it was brand new. I was using it for the very first time.

I happened to discuss with my colleagues today and they informed me that I should have complained and that is why I am doing it.

I would appreciate a reply within 7 days and a goodwill gesture. Should you require attachments please let me know.

Thanks you.
Isaiah K. B.

Postal Corporation Of Kenya
Postal Corporation Of Kenya
Postal Corporation Of Kenya
Postal Corporation Of Kenya

Is
May 14, 2015

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