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Pos Malaysia Customer Service Phone, Email, Contacts

Pos Malaysia
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www.pos.com.my
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1.0 967 Reviews

Pos Malaysia Complaints Summary

7 Resolved
960 Unresolved
Our verdict: If considering services from Pos Malaysia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Pos Malaysia reviews & complaints 967

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Newest Pos Malaysia reviews & complaints

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H
2:13 am EDT
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Pos Malaysia delivery is too slow

I'm contract customer of Poslaju and I always facing the problem of delay of delivery to customers. There are a lot of parcel sent out on 3rd July but until now still not yet reach my customers. I've made few times of report but still no delivery. Email to them also no official reply. Everytime call the hotline to make report need to wait at least 15 minutes to reach the customer service, and each time call only can trace 3 parcels! Call hotline still charge very high on our phone bill...I really feeling frustrated about Poslaju Service, it should call Poslambat instead!

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1:43 am EDT

Pos Malaysia delay item

I buy handphone from lazada online shopping at 3 july 2018.
Based on lazada delivered time is today but until now I still not receive my parcel.
Er242159589my this is my tracking number and the last status at
10 jul 2018, 02:39:33 am
Consignment dispatch out from transit office poslaju parcel hub
Can update the status and please send to me today
Because this are urgent

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1:39 am EDT
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Pos Malaysia lazada shipping

I'm very disappointed about pos laju courier service. Today i was received a parcel from lazada. The post laju staff was not pass the parcel to me, and they just throw it into my gate. They just throw it silently and go away. If i didn't open my door, i think i won't know my parcel was arrived. This time i was really disappointed about the service. I hope pos laju will take action on this mistake, and make sure it won't happened again. Thanks.

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1:38 am EDT

Pos Malaysia parcel er334668622my not receiving since 02 july 2018

Hi, I want to ask why did my parcel er334668622my still not yet sending to my location? The latest tracking status was only informed that on 04 july 2018 stucked at poslaju johor bahru, item posted over the counter and dispatched out from pos laju teluk intan on 02 july 2018 and nobody is sending it... Please help me solve this problem as soon as possible... What happen to your delivery service... Kindly proceed urgently

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Eve75
, US
Jul 12, 2018 1:32 am EDT

Hi, I want to ask why did my parcel EH620676162MY still not sending to us? The latest tracking status was only update on 30 June 2018 "Consignment received and processed from posting at Post Office" then nothing. Please help us to solve this problem as soon as possible. What happen to your delivery service. You should change name to Poslambat.

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gimlee8
, MY
Jul 18, 2018 10:55 pm EDT
Replying to comment of Eve75

Agree...should changed POS LAMBAT or POS LOUSY. For my case, my package reached the office which is 5 minutes fr my house on 6 July 2018...on 9 July, they divert the package to another office which is 20 mins fr my house and has been keeping it since. It has been more than 2 weeks and still unable to contact that office. Called customer service @ [protected] and was on hold for 15 mins (listening to their ad) and suddenly it cut off. Super lousy service.

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F
10:18 pm EDT

Pos Malaysia item late more than 1 week

EH856662673MY
the item has being send on 29 June 2018 but till now i still didnt receive any item.
from pos laju track and trace the item is still at KLIA HUB since 1 July 2018.
I.ve made a report twice but there is no solution and action.
this is the client number [protected]
and this is the email [protected]@gmail.com
do update this customer for her item status.
Please do something

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9:53 pm EDT

Pos Malaysia dekat web tulis brg da terima

Okay mcm ni. Saya ada order brg dkt shopee. Tapi bila nak jejak pesanan saya tu. Saya tgk dah di terima. Yang pelik nyaa. Tanpa ada sebarang call dari pihak poslaju. Jadi mcm mana saya nak dapatkan balik barang sy. Tracking no saya er [protected] my. Harap sangat dapat membantu untuk jejak pesanan saya. Dah berapa kali da pihak poslaju hantar barang tidak menghubungi pelanggan. Saya hanya nak tahu. Dekat siapa dia bg barang tu. Comfirm ada ic no kan? Terima kasih

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4:00 am EDT
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Pos Malaysia satu minggu sdh barang x sampai.

6.7.18 tanya kat counter, cakap barang lagi kat KL,hati ni 10.7.18, pergi tanya counter lagi cakap dekat KL lagi!terus call KL utk check, resultnya 4.7.18 barang sdh sampai kat Bintulu!malas betul attitude staff bintulu dan sikap customer service staff pun sgt megecewakan.nama poslaju, sepaturnya laju, sdh terlambat tambah pula staff yg x sedar diri, asyik bagi alasan sedangkan satu resonnya saja, malas!

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3:35 am EDT

Pos Malaysia barang x sampai

Saya Nurul hazilah ingin membuat aduan mengenai brg yg saya beli tidak sampai selama 7 hari... Num tracking EH839058771MY . Saya beli brg ini dari wangsa maju kuala lumpur pickup pada 3 julai 2018... Penghantaran hantar ke puchong gateway... Sepatutnya sampai dlm masa 2 hari... Bile saya check di application pos laju...

*Date/Time shown based on local time when your items was scanned
*Date / Time Process Event
09 Jul 2018, 07:42:00 AM Arrive at delivery facility at Pos Laju Puchong
05 Jul 2018, 05:10:30 AM Arrive at delivery facility at Pos Laju Puchong
04 Jul 2018, 05:37:40 AM Arrive at delivery facility at Pos Laju Puchong
03 Jul 2018, 11:50:11 PM Consignment dispatch out from Transit Office PosLaju Parcel Hub
03 Jul 2018, 08:36:34 PM Item processed PosLaju Parcel Hub
03 Jul 2018, 02:26:00 PM Item dispatched out Wangsa Maju PO
03 Jul 2018, 10:28:25 AM Item posted over the counter Wangsa Maju PO

Brg tersebut hanya mention Arrive at delivery facility at Pos Laju Puchong, sampai ke hari ini brg tersebut masih belum sampai ke pada saya... Saya ade call pos laju tapi xpernah berjawab.. Mintak tlg jasa pihak tuan untuk check brg saya & hantar brg tersebut secepat yg mungkin.. Di harap pihak tuan dpt beri respond isu ini & call saya secepat mungkin.. Tq

insan terkilan
nurul hazilah ngah
[protected]

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2:30 am EDT
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Pos Malaysia poslaju delivery

Tracking number ER1008221281

This parcel was supposed to be sent to my address in Kulai. I cannot see it movement n the tracking after 25 Jun.

I am unable to talk to the operator on the 1330 line despite many attempts. All I hear is nonsense recording.

The care email comes back with stupid advice to check the tracking site for the parcel.

I am pretty angry about this. Please look into this and trace my parcel.

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12:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia delivery service

Hello,
I am from Tawau here, Sabah.I want to complaint that i haven't receive any letter from pos office to my house for so many years.I asked for bank to sent me credit card and they only can sent the card by normal pos.So no matter how many times i asked for the replacement, i never receive the card . Not only the bank's letter, even letter from overseas or normal letter, i also never receive too .I go post office for 2 times, first time i went, the staff told me the officer who in-charge not there, second time i go noon time, all go for lunch, i cant keep go to post office to complain, complain and complain!I need to work .This is my address, Taman Da Hua 2, Jalan Bunga Raya, 91000 Tawau, Sabah.
If any question, can give me a call, [protected]

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12:06 am EDT

Pos Malaysia er322188819my (parcel not receiving since 5 july)

Hi, I want to ask why did my parcel still not yet sending to my location at cheras?
The latest tracking status was only informed that on 5 july, item posted over the counter and dispatched out at pos laju segambut and no more after that...

What happen to your delivery service? had try call many times to pos laju segambut, pos laju cheras, pos laju kl and also pos laju customer care hotline! But no one is picking up my call! Had been wait more 15 minutes also none of personnel can picking up my call...

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10:30 pm EDT

Pos Malaysia barang tidak sampai

Kenapa barang kami pos mengunakan POS LAJU mengambil masa yang sangat lama dari 3hb julai 2018 pos dari bangi sampai di pasir mas pada 8hb julai 2018, dan bila sampai barang di pos laju pasir mas pos laju pasir mas hanya telefon mengatakan barang rosak dan tidak di hantar. mohon penerangan pihak tuan/puan.

Disertakan tracking no:
EP533344299MY

Thanks,

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A
6:34 pm EDT

Pos Malaysia pmn & port klang and klang poslaju.

Tiga tiga braches memang suka simpan barang lama lama. PMN suka simpan barang lebih seminggu, baru nak post out walaupun dah tulis urgent dekat parcel. Port Klang/ Klang susah nak update tracking, barang dah sampai seminggu pun perap. Kena call branch Poslaju dari mana barang dihantar untuk tahu status. Bila call Port Klang/ Klang baru nak hantar, kata nak hantar next day. Next day tak hantar, call lagi kata esok hantar. Dah tu tahun depan je lah hantar. Siap cakap kalau nak cepat, boleh datang ambil sendiri. Kau dah simpan barang aku dua minggu kot, siapa je tak angin.

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1:33 am EDT

Pos Malaysia a very rude worker!

pekerja pos laju yang sangat kurang ajar! hantar barang dekat pejabat jadi patut tahu waktu makan tengah hari pejabat! bila telefon, kita dah bagi tahu orang pejabat yang tengah rehat tengah nak buka pintu pejabat sebab pejabat ada dua floor jadi tak kan nk suruh terjun kan? dan telefon semula bercakap dalam nada yang sgt biadab!(hello ade orang ke tidak ni kalau takde aku nak blah!) whatthehell! call tak smpi seminit kottt ( hanya 1 minit pun tak boleh sabar?) kau yang datang masa orang tengah rehat dan kau pulak nak marah orang? sila pastikan manusia yang sangat biadab ni! [protected])(waktu telefon 1.22pm & 1.23pm kau rasa?)(9 julai 2018)

Terima kasih pos laju di atas kerjasama anda.

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F
10:33 pm EDT

Pos Malaysia parcel masih di pos laju bandar dato onn

Pos laju Bandar Dato Onn masih belum menghantar barang saya. Tempoh hari saya telah pergi ke pos laju bandar dato onn dan mereka menyuruh saya pulang kerana barang masih belum dikeluarkan daripada packaging walhal sistem kemaskini barang saya sampai 2 julai dan saya pergi ke pejabat pos pada 5 julai. Mengapa jika barang di pos laju skudai, saya boleh menerima barang tersebut pada hari yang sama atau esoknya tapi ini adalah kali ketiga barang saya berada terlalu lama di poslaju bandar dato onn. Saya sangat memerlukan barang tersebut.

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Lee Angel Angel
, US
Jun 15, 2022 10:42 am EDT

Pos Laju punya service semakin teruk,selalu salah hantar barang, pls make improvements lah, tq

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Kazuma Kiryu
, US
Jun 09, 2022 6:07 am EDT

Saya memang takut kalau parcel didrop pada post laju bandar Dato Onn ni pernah terjadi parcel sampai lebih 1 bulan kena peram dekat sana, skg ni terjadi lagi Kes kena peram ni dah seminggu belum lagi dihantarnya pada saya. Memang servis macam haramjadah.

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Lkmn990220
, US
Jun 06, 2022 9:43 pm EDT

Salam pekerja poslaju bandar dato onn, service kenapa macam taik eh? Barang daripada 26/6 sampai harini still peram, kalau rasa tak boleh buat kerja tak payah kerja. Hidup makan gaji buta menyusahkan orang..

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syazmi
, US
Jun 03, 2022 2:00 am EDT

hi poslaju bandar dato on!

I'm kinda in urgent mood to use my barang right now.Please be responsible and hantar it as soon as possible.

This is my parcel EHE065091632MY

D
D
Deeeeee'
, US
Jun 02, 2022 10:19 pm EDT

Hai POSLAJU BANDAR DATO ONN.. Kalau rasa tiada siapa yang boleh hantar barang sampai tahap nak kena peram lama² barang customer, serahkan semua barang tu pada saya.. biar saya hantarkan setiap hari settlekan confirm tiada lagi complaint customer punya barang kena peram..saya tak minta gaji banyak.. basic RM5,000 je sebulan.. Hehehehe

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Lin Ibrahim
, US
May 31, 2022 12:49 am EDT

no updates since 27/5/2022..apa masalah poslaju bandar dato onn nie?dh la brg urgent nk pakai nie...bad service la

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mathew Munan
, US
May 29, 2022 8:21 pm EDT

Parcel EL032199883MY dah sampai ke pejabat pos Bandar dato onn sejak 26/5/22.. bila nak hantar parcel ni.. kenapa la sangat nak gerak ni..

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Wsj22
, US
May 30, 2022 10:14 pm EDT

Did you received your parcel already?

A
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Ahmad1234567890
SKUDAI JOHOR, MY
May 29, 2022 11:23 am EDT

Order barang 15hb mei, sampai sekarang 29hb mei masih lagi x sampai...berapa lama nak peram barang customer...?

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有用的科学更好的生活
, US
May 29, 2022 1:55 am EDT

pos laju bandar dato onn,, bila la nak hantar barang saya.. barang sampai sana dari tarikh 25/5 sampai harini tiada penghantaran lagi.. saya nak pakai barang tu.. kalau j&t harini sampai harini terus delivery.. tak pun mungkin esk.. takde nak peram barang orang sampai seminggu..

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Arikatasal kasuga
, US
May 25, 2022 6:46 pm EDT

ini la masalahnya klu peram lama sngt.

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N
9:25 pm EDT

Pos Malaysia service - barang tak dapat di kesan (eh795465765my) & (eh824632176my)

Barang (EH795465765MY) telah dipos pada 03 July 2018 di Salak Selatan PO.
Barang (EH824632176MY) telah dipos pada 04 July 2018 di Semenyih PO.

Kedua-dua barang ini tidak dapat dikesan kemana arah tujunya selepas dihantar di kaunter poslaju dan dibawa keluar

Bila semak 'tracking number'
(EH795465765MY) - item telah dihantar keluar dari Salak Selatan PO
(EH824632176MY) - Item telah dihantar ke Semenyih PO

Bila saya boleh dapatkan barang-barang saya?
satu dari dua barang tersebut adalah makanan. Nak tunggu makan tu berkulat dulu ke baru hantar pada saya!?
Saya Estimated barang tersebut sampai dalam 3/4 hari. tapi harini dah masuk 09 July 2018 .

Really disappointed with your SERVICE!

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M
1:45 am EDT

Pos Malaysia slow delivery

27 Jun 2018 item picked up from P.Pinang Pso Laju.
04 July 2018 item arrived facility Pos laju B.Dato Onn.
08 July 2018 item STILL NOT SHIPPING OUT !
No latest delivery status update?

What's going on Bandar Data Onn Pos Laju?
If there is short of manpower to make delivery, please just give us a call to discuss whether we can go collect by our-self ?

Parcel # ER269646633MY.
Thanks

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11:28 pm EDT

Pos Malaysia my parcel is not arriving

My item is stucked in poslaju Puchong .the tracking system shows that the item has been there for 4 days and nobody is sending it, I tried calling pos laju Puchong but nobody is picking up .pls help me solve this problem as soon as possible .My tracking number
ER337545667MY
If any changes pls let me know bcs I really need that packages for work .

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11:06 pm EDT
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Pos Malaysia barang tak sampai selama 5 hari en22 057 544 6my

Saya intan fazira ingin membuat aduan mengenai brg yg saya beli tidak sampai selama 5 hari... Num tracking EN 22 057 544 6 MY.. Saya beli brg ini dari Shah alam pickup pada 3 julai 2018... Penghantaran hantar ke kapar Klang... Sepatutnya sampai dlm masa 2 hari... Bile saya check di application pos laju... Brg tersebut hanya mention tranfer ke branch dr hub, sampai ke hari ini brg tersebut masih belum sampai ke branch yg sepatutnya... Saya ade call pos laju tapi xpernah berjawab.. Mintak tlg jasa pihak tuan untuk check brg saya & hantar brg tersebut paling lewat ari Isnin ni... Di harap pihak tuan dpt beri respond isu ini & call saya secepat mungkin.. Tq

Address
Lot 5303 jalan umno
Kampung bukit kapar
42200 kapar sel

[protected] / intan fazira bt mohd said
Item baju kurung

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A
Aiza7
, MY
Jul 09, 2018 9:13 am EDT

Sama sis. Setiap kali beli barang yang seller guna Poslaju, mesti barang tu sampai selepas dua minggu.

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12:37 am EDT
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Pos Malaysia en221300068my - parcel opened and items missing

We have received parcel EN221300068MY today (6th July 2018) at 12:30PM. I have ordered two set of bags consist of several items .
- 2 bags
-2 sunglasses
-2 wallets
-2 belts
-perfume
-key holder

However the parcel that we received was opened and we have noticed there are several items was missing. Sender confirmed that all the items was delivered accordingly. The missing items are:
-1 bag
-perfume
-key holder

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Pos Malaysia contacts

Phone numbers

1300 300 300 1300 225 258 More phone numbers

Website

www.pos.com.my

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