Portrait InnovationsI am complaining about service that I received from your east lansing location

Hi my name is Farieda Miller, and i had recently had a photo session done by your company In East Lansing. Upon arrival the customer service that me and my family received was horrible. Our appointment was set for 5 pm and we didn't start taking pictures until an hour later.See the Top 10 Worst Complaints in Lansing, MI My second issue was when we had to go through the pictures to pick which ones we wanted, we was rushed and was told that we couldn't get rights to our photos unless we spent 300$ or more, which i knew was a lie because of a friend that had recently gotten photos taken and he received the right to his photos with only picking two poses. I am very unhappy with the service and i don't feel comfortable returning to this company for my family pictures ever again, i wont even recommend this company any more it use to be my favorite.

Nov 23, 2018

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