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PopularGlasses.com / Advertised Glasses repeatedly on back order

1 Sydney, New South Wales, Australia Review updated:

I placed an order for pair of sunglasses that were listed as 'In Stock', I paid extra for "Express International Shipping (7-9days)" only to be told that I had to wait 2-4 weeks because the sunglasses were on Back Order from the manufacturer.
After the 4 weeks I was then given the same time frame of another 2-4weeks.
It has now been 9 weeks since my order was placed and still no product.

After endless emailing and constantly being told that they "apologize and value my business" have I finally had enough and have requested to cancel my order.
I have also mentioned that I expect to be refunded the same AU$ amount based on the exchange rate the company used when I purchased the item and not just the $US figure so that I won't lose money.

Oz

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Comments

  • Kr
      6th of Jan, 2011
    0 Votes
    PopularGlasses.com - Definitely not what it appears to be
    Popularglasses.com
    United States
    popularglasses.com

    Definitely not what it appears to be. I purchased prescription glasses from this website. They arrives within a week as they say but the glasses were scratched and did not look new to me at all. My 2year old glasses looked newer!. From here, it was a nightmare trying to return the glasses and I am still waiting to reveive my glasses after a month! Beware!!!

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