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The good, the bad, and the ugly - discover what customers are saying about Popular Club

Welcome to our customer reviews and complaints page for Popular Club. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Popular Club.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Popular Club's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Popular Club, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Popular Club. Your feedback is an important part of our community and will help others make informed decisions.

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11:43 am EST
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Popular Club representative

i used to pay a woman every week for my order and apparently she didnt pay the company, i found this out by checking my credit score, i paid this in full with her and dont think i should be responsible for this debt seeing i already paid for the stuff i would like for you to take me off that list to try to save me credit it has been a few years now since then so i dont remember her name but she used to collect from me at 201 arnold street second floor. could you please call me or e-mail me my number is [protected]) and thank you so very much.

Ms. Lynn (Smith) Andreola

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2:32 pm EDT
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Popular Club they oun me money

I order Two piece of furniture from them i got to pay $186.27 for one and the other one i got to pay $203.91..the total is$390.18. I had to wait like 3 months with no merchandise recieved while i was still paying for them to let me know that popular went bankruptcy .That a new company took over and that they oun me such amount of money and they look farward to work with me ..I try to call and login but no respond ..Plus i also have Rewards credits and credits slips mines and also menbers ..I been a Secretary for them since 1994..This is not right.Please help us ...My name is Magda Sanchez..Secretary #is NMY502 In the leter they send me it says they send me a credit slip for i could order new merchandise never recieved it. why not send me a check like they always use to do? Is my money"

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Tonya111
Danielson, US
Jul 19, 2010 11:55 am EDT
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I ordered a grill was broken when i recieved it so sent it back they gave me credit slip for 150.00 that i paid. Cant find them.

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8:03 pm EDT
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Popular Club REWARD CREDIT SLIPS AND MENBER DIVEDEN

HI MY NAME IS SANDRA GLOVER 567 S FRANKLIN ST WILKES BARRE PA 18702 I AM WRITING TO YOU TO LET YOU KNOW I GOT RIP OFF FROM THESE PEOPLE THAY OWE ME $670 IN REWARDS SELLING FOR THEM I GOT ABOUT $200 IN CREDIT SLIPS AND MY MENBER WITH MY DIVENED IT COME TO ABOUT $300 DIVENED THAY OWE ME ABOUT $1200 TOTAL WITH EVERY THING WHY WILL THAY WANT RIP US OFF LIKE THAT WE BEEN DOING GOOD FOR THEM ALL THESES YEAR LET ME KNOW WHAT TO DO SANDRA GLOVER 567 S FRANKLIN STREET WILKES BARRE PA 18702 EMAIL [protected]@AOL. COM

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11:30 am EDT
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Popular Club Bad Business

I sold populsr club for 15-18 years . I have dividens and rewards points to cash in . Tryed to reach the company by phone and on the web with no results.I am angry that no one from the company reached mein regards to my club. I made alot of money for them and have not been payed the items i should have redeamed for . Angry comsumer.

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9:23 pm EDT
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Popular Club credit slips

No one tried to contact me I have credit slips with this company and would like my money. They had no problem taken my money when I brought items, and do you mean that's it. I don't get back my money that is due to me.

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flowerlady
Duncansville, US
Aug 06, 2009 1:54 am EDT

I know this is long so thank you for taking the time to read my complaint! I'm just so furious! I have read a lot of the Popular Club complaints! I thought that I was the only one going through this! Popular Club issued me 2 credit slips for orders that I started paying on before I ever got any of my merchandise but I had to call them first to see what the hold up was on my order. They would just say (after I called them many times) that the items were out of stock. I ordered one last time hoping that my items weren't "out of stock" but I still have never received a credit slip or merchandise for this order. This is when I started realizing what was going on with this company! What I did receive though, was a letter stating that I owed them money! I never received any merchandise so why would I ever pay them for something that I didn't receive? I called and told them that they owe ME money, not the other way around! The women said that if I don't pay the $65 that they say I owe, they will turn it in to a collection agency. I refused to pay it! Well, guess what? A couple of weeks ago, I got a notice from a collection agency! I still didn't pay it! I got another notice from the collection agency today! Now, listen to this! I just applied for a department store credit card (my credit has always been excellent-NEVER late for a bill!) and I was denied because of not paying the bill that Popular Club says that I owe-it was listed as an unpaid/past due bill! I am furious and nobody will listen to me! Do I have any rights? I have been a Polpular Club secretary for 20 years! I also have over $400 in dividends/rewards but I can't use them. I don't know what to do about the collection agency but I'm afraid that if I don't pay it, my credit will just get worse. I hate the fact that I didn't get any merchandise and I still have to pay when it's the company that owes ME money! What can I do to resolve this? Popular Club didn't even have the courtesy to let any of us know that they were going bankrupt! Also, the credit slips that all of us are receiving can only be used for new orders! Can you believe they would even have the nerve to say that to us? Unbelievable!
I came across this complaint website when I was looking for something about Popular Club going out of business and I saw that other people had the same complaints as I, so I joined in. Thank you to all that shared your stories!

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lorrie caulfield
Troy, US
Aug 20, 2009 3:19 am EDT

i have refunds coming back too, , i paid cash and they say because they switched hands i have to take credit slip now my secratary no longer does this, , i want my money i paid and all my dividends redeem.

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miselaine314
Lynn, US
Aug 16, 2009 3:13 pm EDT

I contacted the Better Business Bureau in New Jersey in regards to Popular Club. I was informed by them that you could not pursue my complaint as Popular Club went bankrupt. I also was getting letters of payments past due in March & April of this year. I had ordered merchandise & was told it was on back order. After receiving these letters I called & kept a record of the time, date & name of the person I spoke with. On my last call in I was informed that the merchandise was no longer available, I told that person to cancel the order & update my records to show that the order was cancelled. I was offered a credit slip but informed them that I did not want a credit slip as I was not paying for the merchandise. In late June I got another letter stating that my payment was past due. Enough was enough, I again called and was told that I owe the money. At this point I gave the woman the dates, times & name of person I spoke to in regards to these payments. I informed her to go back in the records to check this information out. Unfortunately she was very unprofessional & informed me that unless payment was made that this information would go to collections. I informed her that if any collections agency contacted me or if any negative information from Popular Club showed up on my credit report that I would be contacting the Better Business Bureau & also a lawyer. I never heard anything else from them. I don't know what else we can do, I have thought of contacting the Attorney Generals Office in New Jersey. If anyone else has any ideas please let me know. As secretaries we need to band together & let this company know that they can not make all the money they made due to our work and then just take the money that is owed to us. Thanks, Elaine

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Brawdy
Jamestown, US
Aug 09, 2009 7:06 pm EDT

I also have have rewards, dividends, and credit slips . When can I expect my money due me.

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7:53 pm EDT
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Popular Club popular club

I have been a popular club secretary for over 30 years. I as well as my customers have reward credits to be honord. I am getting no where with this. Wesite is still down. I caltheir numbr and can not get anone whats up?Its not fair that I sold al their merchandise and now Ican not get what is due to me or my customers. What should I do?Does anyone else have this problem withthem? Did they go out of business?Didthey file chapter 11 or swomething...Please help

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Cheryl L. Bond
Wyalusing, US
Oct 07, 2009 5:40 pm EDT

My Name is Cheryl Bond from 813 Adams Court Throop, Pa. 18512 soon to be P.O. Box 673 Wyalusing, Pa 18853.
I have been a Popular club secretary for over 20 years and have experienced the same problems with this company over the last 15 months. I have a credit slip for $24.33(Pink slip) dated December 09, 2008. I also had dividends and credits totalling $136.00 plus. This company should not be let off the hook without settling with its secretarys who have been so loyal to them for so many years. I join my claims and complaints with them and look for compensation. I have some proof of my claims. Something should be done! Please send any correspondance to the above address. Thank You Cheryl Bond

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5:48 pm EDT
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Popular Club UNABLE TO REACH THEM TO REDEEM CREDITS

I was also a secretary for over 20 years, I have several customers that have been requesting catalogs. I called Popular Club in May of this year & was informed that the website would be up & running come June. After trying to log on to the web site I again called the # listed above only to be informed that the call can't be completed as dialed. I also called Fingerhut who supposedly bought Popular Club & was informed by the person who answered the phone that they did not purchase Popular Club & is in no way affiliated with them. I am now going to call the Attorney Generals Office to find out what I can do to recoup the $700 I have in secretary rewards plus the $200 I have in dividends. I do see a lawsuit in the works. I work in the customer service department & my company would never tell us to lie to customers for them.

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Patty Samascott
Kinderhook, US
Aug 16, 2009 1:55 pm EDT

Please keep me in the loop if anyone hears further on this - patmcglauflin@yahoo.com
I just learned of this and am very disappointed in saving all these credits since 1980's to not have anything. How can companies get away wih such things. If it was a private individual we would be made to make things correct or be punished for it.

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jmccse53
Jim Thorpe, US
Aug 05, 2009 1:25 pm EDT

I think we have all been scamed, if any of you get any kind of info can you please pass it on. I have a customer with a nice size amount credit slip and I need info to tell her. All secretaries should get together and sue them.

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rkchi
Middleburgh, US
Aug 03, 2009 6:18 pm EDT

I have a small credit slip, but that's not the point. IT IS MY MONEY! They robbed me.

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Carrie310
, US
Jul 22, 2009 7:56 pm EDT

Thats ricidulous I am inthe same bpat. I think we deserve answers

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Tpet
Philadelphia, US
Jul 20, 2009 6:27 pm EDT

I guess I am in the same boat as you all are.

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tink
Somers Point, US
Jul 19, 2009 7:56 pm EDT

agree 100% I am in the same boat with you

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tink
Somers Point, US
Jul 19, 2009 7:55 pm EDT

i agree with you I am also in the boat with you

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L. Cloutier
Turner, US
Jul 18, 2009 2:02 pm EDT

I too have been a club secretary for over 20 years and was not aware the company was being sold. I have redeemable awards and feel the company should make good on their club secretaries rewards. It is also not good practice to ignore the secretaries and not keep them apprised of what the companies intentions were. We collected money from our customers via our contract with you and have ensured payments were made in timely. It is Popular Club's obligation to pay the secretaries back what is rightfully theirs. What kind of message is being sent out across the US that we can not even trust big companies whom we have supported for years. This in totally unjustified. To me the new company buying the business needs to know the defaulted rewards due the former club secretaries and make good on them. They should not have even been able to buy this company knowing the rewards and credits were still outstanding. I truly believe the BBB should be knocking at some doors in support of the club secretaries who fulfilled their obligations. Club Secretary from Maine

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9:52 am EDT
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Popular Club Phone and Web site connections

I have been a Popular Club Secretary for over 25 Years now. And in the last several years since they filed bankrupsy and another company took over there has been no response from the new company that has taken over. Several months ago when I requested a new catolog they told me that they were in the process of getting the catolog together and that they would be sending new catologs out some time in June '09. Since then the web site and the phones have been down and there has been no way of communicating with the company. What happens to the hundreds of dollars in secretary rewards and dividends that I have accumulated over the years that I have earned. Not to mention the members that I have under me that also have dividend rewards to redeem. Have we been taken for a ride! Scammed! Please, if there is anyone out there that has answers for the working people that have trusted this reputable company, Please contact me at [protected]@yahoo.com! Thank You!

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Carolyn Bayde
Bronx, US
Sep 10, 2009 2:18 am EDT

mi nombre es carolyn
llevo chequiando la paguina por varios meses y hasta ahora no he visto nada sobre popular [or casualidad llegue a estos comentarios, yo soy una de las tantas que popular ha dejado en el aire con perdidas de mi ganancias .
ellos no fueron capases de mandarles a notificar a sus vendedoras nada de lo que estaba ocuuriendo me gustaria saber si habra algun medio para uno poder reglamar su dinero

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6:35 pm EDT
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Popular Club REWARD LOST

I BEEN A SECETERY FOR THE POPULAR CLUB TO SELL THERE PRODUCT AND EARN THE SECETERY REWARD. NOW I WOLUD LIKE TO KNOW WHAT TO DO GET MY REWARDS WHICH WERE THOUNDS DOLLRS. THEY DID NOT CONTACT ME ABOUT FILLING BANKRUPCY.PLESE LET US KNOW WHAT STEP WE CAN TAKE NEXT. TO COTACT ME SEND ME THE EMAIL ON MY HUSBAND E MAIL ADDRESS [protected]@BLURFROGNET.NET-- MY NAME IS SUKHDEVO PUREWAL, 652 NORTHLIGHT CIRCLE, WEBSTER N. Y.14580 MY SECETERY # IS IUP512

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Patricia Moisell
Burlington, US
Jul 16, 2009 2:00 pm EDT
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I HAVE BEEN A SECRETARY FOR THIS COMPANY (POPULAR CLUB) SINCE 1994. A LETTER SOULD HAVE BEEN SENT OUT LETTING ALL SECRETARYS KNOW WHAT WAS GONG ON . I HAVE SECRETARY REWARDS STILL IN MY ACCOUNT WITH THEM. WHAT AE THEY DOING ABOUT THAT? CALL ME PATRICIA MOISELL OR E-MAIL ME. patcatm11@aol.com

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Regina Esquibel
Moreno Valley, US
Sep 04, 2010 6:23 pm EDT

Hi! I paid into popular club nerver bought anything but thier charging me saying that I owe them money? But they keep sending me these letters to send my payments TO:: RJM Acquisitions LLC 575 Underhill BLvd. suite 224 Syosset, NY [protected] FAX # [protected] Mon-thrus 8am-7pm, Friday 8am-3pm BUT: Remember this is a debt collecter but you can still get in touch to find out about popular club also the adress to popular club is 22 Lincoln Place Garfield, NJ o7026-2909 GOOD LUCK!

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ladydowneast
Princeton, US
Oct 09, 2009 11:00 am EDT

I didn't know that Popular Clob went through bankruptcy. I called them to place an order and was told that they were getting a new book ready and they would send me one. If they did go through bacnkruptcy, I have lost my rewards. Can they legally do this. Charlotte in Maine

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mslatin
teague, US
Sep 20, 2009 8:17 pm EDT

I was also a secretary of popular club, and lost my rewards.

ms.latin_2006@yahoo.com

Teague TX

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z100
, US
Sep 02, 2009 8:59 pm EDT

Can someone help all secretaries who lost money! We invested time and money selling for them. I found out they were bought out from Fingerhut. I called customer service at Fingerhut and they gave me the run around. Lets stick together and get what we deserve.

Brandon FL

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carolevaughan
Philadelphia, US
Jul 18, 2009 7:59 pm EDT

They could have inform us that they went bankrupcy. I lost rewards too.

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carolevaughan
Philadelphia, US
Jul 18, 2009 7:53 pm EDT

The same thing happen to me. They could have told us they went bankrupcy. i lost rewards too,

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7:04 am EDT
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Popular Club Terrible experience

I have been a club 'secretary' for popular club for many yrs. Service and variety in the last few years has been less and less. Most recently, I tried to redeem my 'reward credits' (what I've earned selling their merchandise). I called the company after roughly 2 weeks of trying to access the website, to which, I continually got a page that just says, 'temporarily not available'.

I spoke to a service rep to whom I explained that I wanted to redeem reward credit. She responded by saying she couldn't take my order at that time. I asked about the web page and was told, they were getting their new spring catalogs ready and when the catalogs were ready, the website would be back online. I then asked why there were no sale catalogs, to which she got very rude, and told me that they don't do that. Having been a secretary for over 25 yrs on and off, I knew this to be false. I told her that and she got very irate with me. Finally I asked if she could at least give me an idea of when catalogs would come out and the website would again be online. Her reply to this was 'I don't know if it'll be in a couple of days, a couple of weeks or 6 weeks, I have no idea'

I have checked a few times a week every week since then and they are still offline. I worked hard for that money and it looks like now, that I'll never see it. I'm very upset with the company and have filed a formal complaint with the BBB. I would suggest to anyone to not do any business with them.

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antoinette lamascolo
Rome, US
Aug 06, 2009 8:49 pm EDT
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I have been with popular club for over 20 years .I started having trouble with them about 2 years ago. They gave me the run around for so many things! I kept saying I was going to quit, but they still owed my customers rewards and money.Every time something was returned they me a hard time for months.When the last catolog came out they were selling things they couldn't even get! my customers would be paying for itemes they were never going to recieve. I called them soooo many times trying to straighten things out . All the time they would lie to me, or sit on the phone with nothing to say knowing all the time they would not be refunding anything! The last time I called I was frantic and even had to apologize because I dont normally talk to people that way. They put me on the phone with a manager, she lied just as much!They told me a new catolog would be coming out and everything would be taken care of then.Shouldnt I have been told the truth ? How do I look to all my customers ? if the shoe was on the other foot I would have to pay!

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Alberta b.
, US
Jun 17, 2016 7:11 am EDT

I've been a secretory of the popular clup for almost 16 years, and for the past 4-5 years i never claimed my dividend, so i decided to claim it last year, but when i called the company, the phone didn't work, and I wasn't able to contact anoyone. I tried the website, but it said "Could not connect to the website", and i tried and tried, but it never showed up. My money i spent was wasted, and up to this day, i still havn't contacted them. I am very upset, and I advise everyone not to do any business with them what-so-ever, because i worked so hard to get the dividends.

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hazesgal
phila, US
Jul 07, 2009 10:50 am EDT

I have been a secretary for popular club for yrs, and never had as many problems and even complaints from my memebers as I have had in the last yr.. I have been ripped off by popular for memeber dividends and rewards. A memeber of mine was credited over a hundred dollars for merchantdise she payed into and never received I still have the credit slips.. I call nothing no web site .. they just seemed to vanish no responses.. I myself as a secretary of popular club was given junk a surround sound not worth the powder to blow it up.. sent it all back and they sent it back to me even in worse shape than I received it the first time it was nicked up scratched and she told me I am stuck with it... now I cannot get a hold of any one as there are payments still although it is not worth it... I could have went to target and got better for my money even without the so called low weekly payments... I am not sure if popular club will ever be in business again but if they are I am sure they lost a lot of good secretarys and cutomers due to their negligence and poor communication and carelessness!

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VerNessa Austin
Philadelphia, US
Oct 19, 2009 12:44 pm EDT

I want to know why Popular club has not contacted me about their going out of business a card, or something. I have rewards and credit with them. My customers want thier rewards and credit also, I donot have the monies to pay these people in this ECONOMY if anyone can help me with this problem please CONTACT ME at vernessav@aol.com

THANK YOU
VERNESSA AUSTIN

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Bernardo Restrepo
Pawtucket, US
Sep 14, 2009 8:53 pm EDT

I have been a Popular Club secretary for many years, I still have alot of money invested in credits received by Popular Club. I tried to contact them by phone and also tried their website however cannot reach at either one. If someone has any information about contacting Popular Club or what has happen to them, I would appreciate it you let me know.
Thank you

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joan swain
ft myers, US
Aug 17, 2009 2:38 pm EDT

I along with hundreds of other women were never notifief that Popular Club had filed for bankruptcy. How do we recoup the money they owe us after years of being a Popular Club secretary?

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Juju11
Arlington, US
Sep 22, 2011 4:59 pm EDT

Never heard of this company until I got a bill for $ 200.00. They even show a SS#, that isn't mine, nor issued in the state in which I was born. They even got my name wrong, although it could be a nickname that I was called as a child! Anybody know what this "club" is about?

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AMANDASTRONG03
Richmond Hill, US
May 29, 2010 6:59 pm EDT
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How can this company get away with people's money! This is USA, this should not have happened. We worked for our money and there should be some sort of charges brought against them for stealing from us.

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soares
East Providence, US
Apr 13, 2010 8:27 am EDT

I have been a club secretary for many years... this company filed bankrupt and now what happens to all the money they owe me in dividends and rewards...hundreds of dollars and also all my customers who pays them ... what happens to their money?

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purplebear
Bayonne, US
Oct 29, 2009 6:14 pm EDT

i am trying to turn in my rewards for merchanise they do not answer i worked as a sectery and rewards were payment now i cannot redeem them

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