Popeyes
reviews and complaints

I purchased a meal on 03/03/2015, of a 2 piece white meal, I started eating the chicken, and start tasting something funny, when I reviewed the chicken I had purchased, it was not cooked, and I saw blood, I followed up with my local hospital e r room, and was admitted for food posiosoing, when I call the distract manager, he iinsisted that I retun to the store that served me the un cooked chicke, due to the fact, he stated that they did not have a telephone, due to being ill, I was unable to return to the store to file my complaint, so instead, I took photos of the uncooked chicken, and text my chief complaint with hime about the uncooked chicken I was served, he asked if I had a receipt for the purchase, my reply was no, I placed it on my bank visa cad, and that my bank has a copy of this purchase, I will follow up on monday with the corporate office in atlanta georgia, to continue my compliant, the phsysican at er said that I would be sick for 24 hours, and I was giving medication throughtwo ivs, to help get the food out of my system, I have photo of chicken in my cell phone, in addition, I froze the remainder of he chicken for litigation purposes

I've been to this new location twice. The first time I expected some disorder because they're a new place. However the first time I brought my children, the employees are rude, got the order wrong 3x & they were cursing up a storm & I had a 2&3 yr old w/me. The 2nd time was worse. Employees who were in the back I guess on a break were smoking pot. Then we're very annoyed when they saw us walking in because it was like we were interrupting two of them. They didn't use glove while handling our food, were once again rude. Hair was in our food. It was a nightmare. I'll never go back. Neither will anyone I work with or any of my friends. This place is gross. Don't you drug test employees? The one nasty girl I think was tina and the one guys name was francisco I believe. This popeyes is a health hazard. You should really drug test your employees because you have a bunch of drug addicts handling the public's food and this is unacceptable. You get drug tested at kmart but not a place that handles food? Shame on you popeyes.

Monday evening at 4:30pm I gary lewis. As in the at 31st popeye's. And I told a cashier, that I wanted a large mash potato and a large ted bean and rice. And as I was waiting, I notice the cashier had her index finger in my cup. So I told that didn't want that cup, with her finger in it. So after that she got me another cup. And she shook her head. Like it was something wrong with me. So what i'm asking is. Someone needs to take care of that problem. Here is my email [protected]@gmail.Co [protected]

My name is mr. Donald wyatt who applied for a manager position for popeyes in indpls ind through snag a job. Snag a job set me up with a phone interview with the owner of the indpls market popeyes who the franchise is out of colorado. Waited a week for a reply from popeyes if I was to be hired. So I contacted snag a job to find out. Snag a job contacted me by phone and by email and was told this. The owner of the indy market from colorado told snag a job that he will not hire me because of my culture. This is a civil rights violation of discrimination and wish to file a complaint against this discrimatory practice.

Every time I go get chicken they have this rude casher guy taking orders... With all of the people out of work get somebody else to work there and fire him... He was nasty to the people in front of me this time which is just wrong... People are reading the menu and he is like rushing them or getting mad that they are taking so long to order he is a jerk and needs to be shown the door... The other people there are real nice but you always have one rotton apple in the bunch... It is the popeye's near publix in melbourne fl... If any body with the head office reads this please do something about this jerk...

I karen Lynn Torres am a Homeless disabled lady. I pan-handle every day and give my Business to Popeye's.

Today the manager "JEFF" sits down next to me and states: ":"Karen I see you out asking my customers for money and it's hurting my business." I replied, : "Sorry, I won't do it anymore."
Jeff needs to be taught the first rule of sales, you never turn any customer away and the customer is always right! Jeff not only lost my business now I will get on facebook and tell all my friends not to go to popeye's on Lake Street. JEFF sees me pan-handle EVER-DAY and all my money used to go to POPEYE'S so how am I hurting his business"?
Thanks! Karen Torres

I am tired of these blasted bait-and-switch Popeye's commercials! I have been seeing this same commercial about 3 strips of this new amazing chicken tender, along with seasoned fries and a biscuit, only for the low price of $3.99 as a meal! So, with mouths watering and hungry tummies, and lean income, we immediately get into our car and drive to Popeyes. Low and behold, the manager tells us "Today is the last day of that offer, and we ran out of those chicken tenders." Naturally, we had to resort to buying something more expensive because we took the time to drive there and were hungry. Guess what: That was several weeks ago, and the same exact commercial with the $3.99 chicken tender deal is STILL playing! I am not going to be a sucker for Popeyes anymore! They utilize the ol' bait-n-switch tactic and I am not giving them my business anymore!

Today I went into Popeyes (#3283) to get my weekly usual and for some reason this time things went terribly wrong. I waited momentarily while the employees assisted the drive thru. I then complain and thats when AUGUSTINE comes over to assist but obviously bothered I requested his attention. I place my order and when I proceed to pay he snatches the money out of my hand with an attitude. I then complain about his rude and nasty behavoir and thats when ISABELL begans to yell, scream and really become biligerant with me. The other employees held her back and requested she lower her voice because the dine in customers were becoming startled from her behavoir. I asked for a refund and did not proceed with business at this location. I had to drive over a mile to get decent customer service (#2056). I am a frequent customer with receipts to prove it. I will not be remaining a customer unless something is done about ISABELL. It is never acceptable to yell and scream at a customer in such a manner. It should not be allowed by anyone representing POPEYES. I will not let this situation go. I will be notifying corporate, the manager at the location in addition to posting my reviews on ever website. People deserve better when they patronize a company.I want to be contacted in regards to his traumatizing experience.

I placed an order for one snack meal and full meal. The snack was regular chicken all white and the full meal was all white and to be the spicy one. After we left with our order and opened the boxes to eat, I found I had regular chicken and instead of all white I had gotten a breast and a leg. This meal cost over $10 and I couldn't even get what I had ordered. The snack meal was ok. I really feel that I should be compensated for not getting what was ordered and paid for. I am not from Decatur so was on the road about 10 miles out when I discovered this.

I went to popeyes around 930 pm I ordered a two special they had for 4.99. The service was great but when I got home to eat my food my chicken was old you can tell because it was rubbery like and you can see it was under the light to long. I would like for them to replace my meal because I would rather for her to say we're close or whatever then to lert me buy old chicken.

There is a Popeye's Restaurant in Harrison, NJ close by my job. Although it is out of my way, I decided to visit the one in East Orange, NJ instead because it is in my city. Around 7:20pm, I entered the drive-thru: the order-taker was short and nasty. In the middle of my ordering, she cut me off and barked that I come to the window. At the window, I asked, “what is the problem; I did not do anything to you, why are you acting like this?” The woman says that she was the manager- not the order-taker I spoke with and that she was going to help me with my order. Relieved, I said “good- ‘cause I don’t know what that girl’s problem is and I didn’t do anything to her”. While the manager took my order, the nasty order-taker actually came to the window starring me down. I point to her and asked “is that her?” The manager says yes. I say, “I do not want her to have anything to do with my order, nothing what-so-ever”. I was assured that she would not, but she came back to the window making faces at me. I said, “Look at what she is doing right now”. While the manager was putting together my food, the order taker tried to take my credit card and I told her that she was not going to touch my card or anything because I was not going to deal with her. She swelled up yelling, talking nastier than before- saying that it was her draw(er); I had to give her my card because no one else can touch her draw(er)… She hit the machine, pulled on the drawer and repeated- no one touches her draw- and shook her head at me. Then other workers came to look at me and laugh. One came back asking me to pull over and wait for my food. I told her that I wanted my money back and nothing from this place. The manager came back and said that she was working as fast as she could but had to wait for my chicken fingers. I repeated that I had had more than enough and wanted nothing from this place but my money back. She said she understood and refunded my $20.83.

I drove thirty seconds to Kentucky Fried Chicken and went into the restaurant this time. I did not hear anything coming from drive-thru. The young lady at the front was responsive and very cordial. She let me know that she would be happy to take my order when I was ready, but she stepped away immediately. Another team member saw me ready and said that she would take my order. I spent $27.19- the same items I wanted from Popeye’s plus a chicken potpie.

I am horrified that Sha-Sha, the nasty order-taker at Popeye’s (her name is on my receipt), behaved so badly to a customer and especially to me because I did nothing to antagonize her. I am hurt because I went out of my way to visit that Popeye’s (it is across town from my home and the highway I get off of plus I have a refrigerator full of food- a meal was already in the works to cook for dinner that evening when I decided to change it up). The owners should choose their employees better and maybe give a customer service review before putting them on the floor to represent their business.

every time i go in this store my order is wrong either i dont get my biscuits my drink is wrong it is always something today for the 40th anniversary special i asked for half spicy half mild she said that could not be done im just wondering why since this store has opened they have been ghettoish i got my 8 pcs of chicken(spicy only) thru the drive thru no bag who does that and when i asked for a bag i got attitude and a bag too small for my chicken box i worked in a fulll service establishment but courtesy is courtesy wherever you go

On 6/08/2011 we visited the Popeye's Chicken in Keller, TX. We placed our order in the drive thru and was asked to pull forward because they had to cook our order of Wicked Chicken. She said it would be 3 minutes. We pulled forward and waited for 12 minutes. They finally cam out with our order. I asked the manager why it took 12 minutes for what were told would take 3 minutes. Her response was "We had to cook your other order (chicken breast dinner) because they had given the last breast to a customer that came thru the dive thru after us". I said isn't it customary to serve the people that had paid first. She said "I am sorry but that is what happened". I asked if that is all she had to say and she said yes. I then told her that I would be contacting her corporate office. She said "That is fine, do what you have to do". I called Popeye's when I got home. I spoke to a customer service rep that took all the info. She told me that someone would be contacting me within 48 hours. It is now 6/15/2011. I still have not heard from anyone from Popeye's. I guess this shows the company's concern about their patrons (former now). We will never go back because of their lack of concern.

Ordered two $20 specials on takeout consisting of : 12 pcs of chicken, two large sides, and 6 biscuits per order. We received no biscuits and only twenty pieces of chicken. When the day Manager was notified, we had to wait ten minutes for him to arrive, the situation was explained to him, he offered no apology, no word whatsoever... He just turned away and said nothing further, but I told him that we would be contacting the Popeye's Headquarters, writing the Better Business Bureau and copying the local police and sheriff.

Verbal Harassment by owner. Not giving owed money for uniform return. Forced to quit by not giving enough hours and didn't pay over time for upto 2.5 hours.

Have made 3 vivits to Popeyes (a new one just opened in Milford, Delaware) 3 times the sides have been missing, and the last one the chicken was sour and undercooked (13 piece). Went back and took the chicken back, took about 20 minutes to get someone to wait on us (my wife and I) Was told that there was nothing that they could do without corporate approval. What does this all mean? Crap food and service and passing the buck! Will never go back, and word of mouth will be my main objective!

Popeyes on Benning rd ne washington dc is a sorry nasty restaurant, The food there is rotten and don't have no taste to it.I have bought some Chicken from there and The Chicken was old and it was dry out with no flavor on it.I had call and report it and nobody never return my call back or my money back as well.Ya'll need to shut that Popeyes down because after I have went there to buy my family some food and the Chicken was nasty I dont go there no more.

The Popeye's chicken @ 8732 s. stony island ave.placed my order on 6/10/11 got home part of order missing. called the manager she was very rude and said its not her fault and that she did not pack the order. that will be my last time for Popeye's if your the manager you are responsible for what your employees do first place i had to pull over to the side and wait for 15 min. that's was no problem.so the order should have been packed right with that amount of time to do so.so manager do your job and don't blame the employees.